Love at First Hire
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LOVE AT FIRST HIRE Finding the perfect match for your next
technology project!
Grant HoweLynn Winter
#14NTCMatch
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Finding the perfect match for your next technology project
LOVE AT LOVE AT FIRST HIREFIRST HIRE
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Lynn WinterDirector of Projects, GORTON STUDIOS
HELLO!HELLO!
Grant HoweVP of Research and Development, ABILA
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WHYWHYare we here today?
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Photo by bfishadow
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AGENDAAGENDA
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AGENDAAGENDA
Review resource option pros and cons
Deep dive to successfully locate and hire each resource option
Key items to maintain the relationship
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RESOURCESRESOURCESPROS and CONS
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EMPLOYEESEMPLOYEES
Long-term investment
BE OURS
PROSPROS
Broad capabilities
Yearly capacity increase
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EMPLOYEESEMPLOYEES
Time consuming to find right fit
BE OURS
CONSCONS
Annual budget expenditure continues
Investment required for success
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CONTRACTORSCONTRACTORS
Expert in the field
GOOD JOB
PROSPROS
Outside perspective
Time available
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CONTRACTORSCONTRACTORS
Lack institutional knowledge
GOOD JOB
CONSCONS
Expensive
Work off-site
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EMPLOYEESEMPLOYEES
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EMPLOYEESEMPLOYEES
Need institutional expertise
HIRE ME
WHY A MATCH?WHY A MATCH?
Growing or replacing internal talent
Need spans several years
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EMPLOYEESEMPLOYEES
Get real - cost and expectations
HIRE ME
YOUR STEPSYOUR STEPS
Craft simple job description
Go candidate hunting
1
2
3
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EMPLOYEESEMPLOYEES
Assemble interview team
HIRE ME
YOUR STEPSYOUR STEPS
Make a decision
4
5
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EMPLOYEESEMPLOYEES
White board with stakeholders
Determine available budget
GET REALGET REAL11
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EMPLOYEESEMPLOYEES
Clear title
Required vs. nice to haves
Upfront with requirements
CRAFT JOB DESCRIPTIONCRAFT JOB DESCRIPTION22
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EMPLOYEESEMPLOYEES
Post internally first!
Post on skill specific job boards
Post on segment specific job boards
GO CANDIDATE HUNTINGGO CANDIDATE HUNTING33
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EMPLOYEESEMPLOYEES
Recruiters may be worth the cost
Screen resumes for content
Pre-interview potential candidates
GO CANDIDATE HUNTINGGO CANDIDATE HUNTING33
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EMPLOYEESEMPLOYEES
Assign members roles and tasks
Request input and not a vote
Gather feedback separately
ASSEMBLE INTERVIEW ASSEMBLE INTERVIEW TEAMTEAM44
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EMPLOYEESEMPLOYEES
Evaluate feedback vs requirements
Follow your instinct
Prioritize the right fit over timeline
MAKE A DECISIONMAKE A DECISION55
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EMPLOYEESEMPLOYEES
Get approval of verbal offer
Background check before offer
Talk with new hire each week before start date
MAKE A DECISIONMAKE A DECISION55
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CONTRACTORSCONTRACTORS
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CONTRACTORSCONTRACTORS
Require specific skills
BE MY TECHIE
WHY A MATCH?WHY A MATCH?
Internal staff has no available time
Ready to start now
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CONTRACTORSCONTRACTORS
Assemble your hiring team
BE MY TECHIE
YOUR STEPSYOUR STEPS
Clarify your purpose
Contact potential partners
1
2
3
Post your RFP4
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CONTRACTORSCONTRACTORS
Evaluate the talent
BE MY TECHIE
YOUR STEPSYOUR STEPS
Establish project boundaries
Secure a long-term relationship
5
6
7
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CONTRACTORSCONTRACTORS
Keep to an effective size
Understand the time commitment
ASSEMBLE YOUR ASSEMBLE YOUR HIRING TEAMHIRING TEAM11
Prioritize the big picture
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CONTRACTORSCONTRACTORS
Be willing to shake it up
Fill key team roles
ASSEMBLE YOUR ASSEMBLE YOUR HIRING TEAMHIRING TEAM11
Team Wrangler
The Authority Brand Watchdog
Technical LeadOrg. Liaison
Dept. Reps
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CONTRACTORSCONTRACTORS
Who is your organization?
Why are you making changes?
Who are your users?
CLARIFY YOUR PURPOSECLARIFY YOUR PURPOSE22
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CONTRACTORSCONTRACTORS
What do your users need to do?
What is your priority?
CLARIFY YOUR PURPOSECLARIFY YOUR PURPOSE22
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CONTRACTORSCONTRACTORS
Where are they hiding?
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS33
Conferences
Industry Sites Competitors
Similar Orgs.
NTEN.org
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CONTRACTORSCONTRACTORS
Ensure good talent responds to RFP
Survey of the landscape
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS33
Reality check on scope and budget
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CONTRACTORSCONTRACTORS
New ideas to consider
Sense of your project’s crazy
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS
33
Consider sending a pre-interview
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CONTRACTORSCONTRACTORS
Exchange commitments in writing
Break large projects into pieces
Specify what is flexible & what isn’t
POST YOUR RFP POST YOUR RFP - DO- DO44
Allow for conversations
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CONTRACTORSCONTRACTORS
Specify every detail
Speak only to the sales team
Ask for spec work
POST YOUR RFP POST YOUR RFP – DON’T– DON’T44
Require a labored response
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CONTRACTORSCONTRACTORS
Cultural Fit
EVALUTE THE TALENTEVALUTE THE TALENT55
Similar sized organization
Motivated by similar missions
Communications are easy
Willing to work AND drink together
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CONTRACTORSCONTRACTORS
Previous Work
EVALUTE THE TALENTEVALUTE THE TALENT55
Sites look good and work well
Display breadth of web services
Proven experience implementing similar features
Technology chops top notch
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CONTRACTORSCONTRACTORS
Previous Clients
EVALUTE THE TALENTEVALUTE THE TALENT55
Work with nonprofits
Genre overlap
Similar sized budgets and scope
References check out
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CONTRACTORSCONTRACTORS
Potential Red Flags
EVALUTE THE TALENTEVALUTE THE TALENT55
Proposal fits your RFP perfectly
Won’t maintain their own work
Don’t respond quickly
Team is growing rapidly
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CONTRACTORSCONTRACTORS
Scope
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Scope limitations
3rd party options
Custom code carryover
Brand changes
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CONTRACTORSCONTRACTORS
Budget
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Budget parameters
Budget reports
Contingency plan
Long-term costs
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CONTRACTORSCONTRACTORS
Timeline
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Start date
Launch drivers
Partial vs full timeline
Risks affecting timeline
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CONTRACTORSCONTRACTORS
Be their cheerleader
Listen to each other
Respect your commitments
SECURE A LONG-TERM SECURE A LONG-TERM RELATIONSHIPRELATIONSHIP77
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CONTRACTORSCONTRACTORS
Remember - you are humans
Formalize new projects
Have fun!
SECURE A LONG-TERM SECURE A LONG-TERM RELATIONSHIPRELATIONSHIP77
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FINAL TIPSFINAL TIPSon a successful relationship
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QUESTIONS?QUESTIONS?
Photo by Sonny Abesamis
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