Louisiana Plans Management System (LPMS) Changing Your Password.

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Louisiana Plans Management System (LPMS) Changing Your Password

Transcript of Louisiana Plans Management System (LPMS) Changing Your Password.

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  • Louisiana Plans Management System (LPMS) Changing Your Password
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  • Go to: www.lacitizens.com Click on Password Trouble link www.lacitizens.com
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  • In the Sub Menu Click on Change Password link
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  • Enter your email address and press send (Must be email address we have on file)
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  • You will receive this confirmation message
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  • You will receive an authorization code to your email account
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  • If you received either of these messages, this typically means we have a different email address on file You should email [email protected] as indicated for directions on making a [email protected]
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  • Once you receive your authorization code via email go back to the Password Trouble page to select the circled area to enter your authorization code
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  • Copy your authorization code and paste it into the field. Enter your old password and your new password twice and click submit
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  • You will receive this confirmation message Close and reopen your Internet browser before logging in with your new information