Louis vuitton case solution
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Biggest luxury-goods firmJapan being its profitable market, contributing 50% to its profitabilityBy 1989, it has entered 130 countries across the worldAfter conglomeration, LVMH has been into 5 business divisions: Fashion, leather
goods, selective retailing, wines & spirits, perfumes & cosmetics, watches & jewelry Bernard Arnault bought the company in 1989Boost in manufacturing productivity by 5% per year,200030% hike in earnings in 2003Success of new line product, Murakami in 2003Focused on problem solving, whenever problem arises, in more efficient way(zipper
problem)Advertised through every possible medium: print Ads, billboards, magazines, Ads on
TV etc.Adopting expansion strategy by 2007New strategy adopted by focusing local customers in JapanWorking on reinventing itself and regained what it used to be in JapanFocusing children as well now
Establishing the brand as a consistent trendsetter in highfashion Attracting young buyers is a big problemTo maintain the same brand in JapanVL’s move into new product line could result in Brand
Dilution, is a big problem.Problem arising due to counterfeit of LV products from
Seoul, Hong Kong, Tokyo, Los AngelesJapanese consumers’ eagerness to buy LV bags at
inexpensive priceChange in Japanese mindset after global recessionMarket leading towards saturation.
LV had been following aggressive marketing strategy in the country,opening extravagant stores
Japan contributing 20% to its revenue and 25% contribution is done byrest of Asia(exhibit 4)
LV has decreased its investments in Fashion & Leather goods The more the prices were raised, the more the customers come
back(Brand building focused) Young buyers were attracted by Brand Image and older clients by quality
and lifetime free repairs Manufactured products in France, bearing the expenses of high labor
cost. Cultivated a celebrity culture and employed famous models and actresses
Situational Analysis
Reducing dependency on Japan by focusing on otherdeveloping countries
Reduce the no. of limited edition throughout the year. Generating awareness among children by using Social media Focusing high-end consumers through LinkedIn Limit its product line, which is leading to customer suspicion Launch a new brand and use predatory pricing to kill
counterfeits.
Problem Definition
Recommendation
Sonia Grover