IT Support Services For Developing Infrastructure Facilities
Loughtec IT Infrastructure & Support
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Transcript of Loughtec IT Infrastructure & Support
Ciaran MullinBusiness Development Manager
9th August 2011
Prepared for:
Ciaran MullinBusiness Development
Manager
9th August 2011
Our aim
Simply to...
Offer businesses quality results based IT Solutions
Background• Loughtec was set up in 2006 by Sean McDermott and Cathal Green
• The owners have over 35 years combined Industry Experience
• We at Loughtec are committed to developing long term relationships by providing high quality customer service, client satisfaction and a value for money.
• Loughtec invest in business resources and staff training to ensure constant improvement
• We have alliances / partnerships with Ericom, VMware, DataCore and Certified Infrastructural Skills across all Microsoft Platforms
Some of our customers
Resources & Team
We are based in a modern 5,000 sq ft facility in Omagh which gives us a central location in Northern Ireland
We have a highly experienced team of 4 technical Engineers – combining over 88 years industry experience
We are fully accredited technicians in Ericom, VMware, DataCore and across all Microsoft Platforms
Products & Services
We offer IT services in a number of variety of ways for our customersWe can provide: -
IT Support Services by annual contract or by blocks of SLA hours
IT consultancy for customers where we analyse a customers
business needs and match these up with products that fit for
purpose
We use all our experience of Software and Hardware for our
customers to ensure we deliver the right products to our
customers
Loughtec help our customers get up to speed with new IT trends
like Cloud Computing, Hosted Exchange Email, Off-site backups
and advise which ones may suit their particular business model
What sets us apart!
One-stop-shop for a range of IT products
Local service provider – you have direct access to owner managers. Owner managers have experience of being the “customer” as well
Highly skilled team – with technical support from our strategic partners
Prompt service, and service where we cut out the jargon
Services that offer excellent value for money e.g. Contract/SLA time
Customer satisfaction guaranteed
Cost effective technologies e.g. WebConnect V’s Citrix
Customer story
S. O’Neill & CoServices provided: -
Full IT System design and installationService Level AgreementLoughtec’s Server MonitoringRemote Access Solution “WebConnect”Disaster Recovery Plan for businessNetwork Security plan for Internet Access and Email Services
For feedback on our service delivery contact:
Sinead O’Neill Accountant 028 796 59393
“Without effective IT systems we would be left behind. Loughtec’s solution does
make such a difference to my business. My employees and I are more efficient,
profitable and more content.”
Sinead O’NeillChartered AccountantS. O’Neill and Company
Customer story
Foyle Food GroupServices provided: -
Full Remote Access for all 250 employeesService Level AgreementEmail Spam Filtering Software & Email Continuity Disaster Recovery Plan for Server and Workstations Network Security plan for Managed Internet Access and Email Services
For feedback on our service delivery contact:
John Magennis028 8224 3201
“The solution Loughtec implemented was more stable, user-friendly and reliable and
it was half the price of the previous solution. Our users need less support and because the systems are easier to use they
are more productive.”
John MagennissGroup IT ManagerFoyle Food Group
What are your needs?
Questions & Answers
The next steps …….
Contact Details
Ciaran MullinLoughtec LtdSkeboy House1 Campsie PlaceOmaghCo. Tyrone
Office 028 8225 2445Mobile 078 5051 5781Email: [email protected]: www.loughtec.com