LouderVoice at the Hotel Website Marketing Event Nov 24th 2009
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Transcript of LouderVoice at the Hotel Website Marketing Event Nov 24th 2009
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Using customer reviews to grow your business
www.loudervoice.com/business
Conor O'Neill, CEO
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Problem
Businesses need every competitive advantage Online on-site sales must be maximised 70%+ people research online before purchase Customer reviews now a must-have
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Customer Reviews
Reviews connects businesses to their customers Proven method of growing sales Turns one-way marketing into two-way conversation Increases brand trust You can leverage Mobile and Social Media They can strongly help Search Engine Optimisation
(SEO)
Industry Stats • Mistergooddeals Conversions +40% Time on-site +24%• Zales jewellery: Conversions +38.7% Products with more than five reviews +101%• Figleaves.com: Conversions +12.5% Products with 20+ reviews +83.85%• Kiddicare: Sales doubled
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On-Site Reviews (Writing)
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On-Site Reviews (Reading)
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Facebook & Twitter – Your Customers as Evangelists
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Android & SMS Reviews – Feedback on the go
Retail/Hospitality Shops, clubs, bar Events Immediate feedback Customer engagement Marketing tool Brand differentiator Google presence
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Search Engine Optimisation (SEO)
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Implementation
You must demand Simple Quick Doable by agencies/web-hosts/web-devs SaaS, not software to buy You own the reviews Transparent pricing structure 30-day contracts Statistics
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Try It Yourself or View Demo
http://business.loudervoice.com/try-it/
http://www.screentoaster.com/watch/stVEtSQUVLQFFWSVpbWFNR
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Review Flow 1
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Review Flow 2
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Review Flow 3
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Review Flow 4
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Review Flow 5
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Review Flow 6
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Summary
Reviews are transforming e-commerce in Europe and USA.
Grow sales on-site Reduce costs Drive up Organic Search Drive down PPC Spend
Conversations are already happening about you online, it’s
time to benefit directly from them.
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Questions?
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Contact
Conor O’Neill, CEO+353-23-8878257+353-87-9790297
[email protected]/GTalk: loudervoice
Twitter: loudervoicehttp://www.loudervoice.com/business