Pilotez vos parcours client en réconciliant vos données marketing
Lou Pope, Eric VanAlstyne, Macaria Verner, and Bailey Vos.
-
Upload
jonathan-cox -
Category
Documents
-
view
216 -
download
0
Transcript of Lou Pope, Eric VanAlstyne, Macaria Verner, and Bailey Vos.
Background1999 – Blackberry enters the
telecommunications industry introducing the Blackberry 950.
2002 – Blackberry introduces its first line of Smartphones.
2009 – Blackberry grows at a rapid rate and reports 1 million new subscribers in 1 quarter.
2010 – Blackberry introduces the Blackberry Playbook.
2011 – Blackberry stocks begin to decline drastically.
What is the Blackberry Playbook?
Blackberry Advertisement
Current: B2B2B
312 Million Americans
10.8% own a Tablet
33.7 Million Tablet Users Users
5% of Playbook Market Share
$299 per Blackberry Playbook
1.7 Million Blackberry Playbook Users
$508 Million in Revenue
Bodie
sB
ehavio
rsB
uck
s
X
X
X =
Current: TargetAmber Collins
RealtorLives in New York
CityMother of threeMarried for 6 yearsEnjoys her weekly
wine night on Skype with college friends
Never leaves the house without her phone
Loves to watch movies
Current: Position
I use a Tablet and it is not a Blackberry
Playbook.
Blackberry Playbook does not
fulfill my tablet needs in the office
or the home.
Blackberry Playbook is great
for taking your life on the go.
Playbook connects my personal and profession life
better than other tablets.
The next time time I buy a
tablet, it will be a Blackberry Playbook.
Current: Product/ Service
credence
Retention Acquisition
S
tim
ula
te
Dem
an
d
Ste
al
S
hare
Marketing Objective
S
ou
rce O
f V
olu
me
search,(compare to competitor)
Search, experience
experience,(compare to competitor)
Current: Price
Source of Volume:
Steal Share
Penetration Pricing
Competitive Pricing
Based Price on competition
Ipad 3 Motorola Xoom Blackberry Playbook
Price $699 $499 $299
Size 64 GB 64 GB 64GB
ImpedimentCurrently stealing share from a narrow market: Tablet
Industry Apple, Android, Microsoft, etc.
Multiple dynamic variables, that are all easily replicated
Restricted target audience
Positioning is currently targeted towards multiple dynamic variables
STP
Execute
Revised Big Picture
The Blackberry Playbook is an
affordable communication
and entertainment
tool
Revised: B2B2B
312 Million Americans
28% own a Tablet or eReader.
87.4 Million Tablet and eReader Users
30% of Tablet and eReader, Market Share
$299 per Blackberry Playbook
26 Million Blackberry Playbook Users
$783 Billion in Revenue
Bodie
sB
ehavio
rsB
uck
s
X
X
X =
Revised: TargetThe Sobierajs
Married for 25 years 2 daughters in
college They take an annual
vacation to the Wisconsin Dells
Live in the Chicago Suburbs
Both parents hold steady jobs
Extended family lives across the country
Revised: Position
I use a Tablet or eReader and it is not a Blackberry
Playbook.
Blackberry Playbook does not
fulfill my communication or
entertainment needs.
The Blackberry Playbook is an
affordable communication
and entertainment tool
The Playbook fulfills my
communication or entertainment
needs at an affordable price.
The next time time I buy a portable
communication/entertainment device,
it will be a Blackberry Playbook.
ConclusionSource of Volume
Steal Share from Tablets & eReaders
Segment Affordability
Target Sobieraj Family
Position Affordable Communication and Entertainment