LORI Resource Sharing ProceduresDecember 1, 2015

Cynthia Reed- Providence Community LibraryMelanie Soter- Community College of Rhode IslandChaichin Chen- Office of Library and Information ServicesZach Berger- Rhode Island Information Network for Kids

IntroductionResource Sharing Procedures

• Requesting Items

• Supplying Items

• Questions & Answers

Requesting ItemsGo local

• First, check to see if an item can be found and requested within your local network.

Searching for items: where to go after your catalogHow to search Rhode Island libraries:

• Check InRhode (OSL & HELIN libraries)

• OLIS : http://www.olis.ri.gov/libraries/index.php#opac

• WorldCat

School Library WorkflowIf an item is not available locally ( RILINK Guide- http://guides.rilink.org/ILL):

• Order items directly through local public library*

• Request item via the OSL catalog*

• Use LORI ILL form to place request

* School delivery is not an option using these methods. These methods require the use of OSL card and PIN.

OSL & HELIN LibrariesIf an item is not available within the local network:

●InRhode

Item search

InRhode Request

Locating the Item

Placing the Request

Requesting Patron Information

Submitted Request

LORI ILLLORI ILL Form: https://rigovdesign.wufoo.com/forms/srig1340icb6g2/

When to use the LORI ILL form:

• For libraries outside of OSL & HELIN

o If item is in RI

• For OSL & HELIN Libraries

o If InRhode search or request is not successful

LORI ILL Request Form- Part 1

Use the links to search various Rhode Island library catalogs.

LORI ILL Request Form-Part 2

LORI Loans: Procedures1.Submit the LORI ILL form

2.If the request is not answered in three days, contact the lending library.

Items outside of Rhode IslandAfter determining that an item is not found within InRhode or LORI,

use one of the following ILL services:

• WorldShare, FirstSearch, or WorldCat Discovery

• RILINK libraries can create a FirstSearch account here: http://lorinet.info/newuser/

OLIS ILL Clearinghouse●Log in to FirstSearch

●Enter LORI username, password, and LORI library code

●Search, select item, and complete the form

●Keep a copy of the request for your files

●If you do not receive confirmation in two business days, contact OLIS ILL Clearinghouse

RILINK Receiving- Part 1

RILINK Receiving- Part 2

Renewals & Returns• Contact the supplying library at least 48 hrs before the original due

date. o If it is a Clearinghouse item, notify OLIS ILL Clearinghouse.

• Process returns through the same manner in which they were received.o LORI Delivery- if applicable, submit Delivery on Demand form:

http://www.olis.ri.gov/network/delivery/dodreq.php

o INN-Reach

o WorldShare, FirstSearch, or OLIS Clearinghouse

Supplying1.Check for incoming requests daily and respond promptly.

2.Verify availability of the material requested.

○ if the request was received via an automated network, ship and process the material according to local procedures.

○ if the request was received via a non-automated network

■ ship the item with a copy of the request

■ ship the item with “Due Date” information on the item shelf.

3. If not available

●If the request was received via an automated network, transfer the hold manually to the next supplying library, or cancel the request if no additional copy is available.

●If the request was received via a non-automated network, manually forward the request to the next supplying library specified by the requesting library. If no additional supplying library, notify the requesting library that the item is not available.

4. Respond to renewal requests within 3 business days. If the supplying library fails to respond, the loan period will be automatically extended.

LORI ILL Sample RequestLibrary Name: * RI Library

Staff Name: * Jane Doe

Email: * jdoe@rilibrary.org

Need By Date: * Friday, September 25, 2015

Type of Request: Book

Title of Book/Monograph: * Through the door of life : a jewish journey between genders

Author: Ladin, Joy

Call Number or other identifier if available: PS3612 .A36 Z46 2012

The item was found from the following catalogs: (check all that apply):

· HELIN

First Supplying Library: CCP-CCRI - Liston Campus Library

Subject: LORI ILL Request [#127, From: RI Library]

LORI ILL Sample Request via lorinet.org email

Process request via ILL Form● Pull item from the shelf.● Check out item to requesting library.● Insert transit slip along with due date information.● Put item in delivery bin.

Check out ILL Form requests to library

INN-Reach Request● Pull item from shelf that has been requested.

● Select INN-Reach Check Out to Remote Site

● Scan the item to place it in transit

● Insert routing slip with request information and destination code

● Delivery codes can be found at: http://www.olis.ri.gov/network/delivery/schedule.php

INN-Reach:Check-out the Item to the Remote Site

INN-Reach Check Out

INN-Reach Request Transit Slip

Receiving an INN-Reach Request from HELIN

If item requested is not availableForward request to the next supplying library.

LORI Library Resource Sharing Contacts can be found here:

http://www.olis.ri.gov/network/ill/contacts.php

If your library had the only copy or is last on the list, please let the requesting library know that the item is not available.

Known IssuesDuring the recent server migration, HELIN records that were in INN-

Reach (checked out, requested, or being returned) were affected. • Return items to lending library

ConclusionQuestions and Answers

Contact members of the LORI Resource Sharing Working Group:Melanie Soter: msoter@ccri.edu 401-455-6085

Cynthia Reed: creed@provcomlib.org 401-467-2700 ext. 1621

Zach Berger: zach@rilink.org 401-286-9283