Lonnie Hall6/10/09Product Labeling & ISO 21469 The WERCS 2009 Global User Group Product Labeling and...

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Lonnie Hall 6/10/09 Product Labeling & ISO 21469 The WERCS 2009 Global User Group Product Labeling and ISO 21469

Transcript of Lonnie Hall6/10/09Product Labeling & ISO 21469 The WERCS 2009 Global User Group Product Labeling and...

Page 1: Lonnie Hall6/10/09Product Labeling & ISO 21469 The WERCS 2009 Global User Group Product Labeling and ISO 21469.

Lonnie Hall6/10/09 Product Labeling & ISO 21469

The WERCS 2009 Global User Group

Product Labeling and ISO 21469

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Summit’s History

Founded in Houston, Texas in 1982

Relocated to Tyler in 1985

•Acquired by Klüber Lubrication in 1996

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Tyler, Texas Manufacturing

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Summit Product Line

• Air Compressor Lubricants• Process & Natural Gas Compressor Lubricants• Refrigeration Compressor Lubricants• Industrial Lubricants

– Bearing & gear (NSF, Kosher, and Biobased)– Hydraulic (NSF, Kosher, Biobased, and Fire

Resistant)– Rotary vacuum pumps, pneumatic tool, etc.– Grease (NSF)

• Oil/Water (Condensate) Separation Equipment• Water-Based Chemical De-scalers & Degreasers

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Summit’s Management System History

ISO 21469 Certified

OHSAS 18001:2007

Quality Management System January, 1996

Environmental Management System December, 2001

Occupational Safety & Health Management System December, 2004

Safety of Machinery – Lubricants with Incidental Product Contact November, 2008

Kosher Product Approval Circa 2000

Halal Product Approval December, 2007

NSF H1Product Registration September, 1998

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Common Requirements of Management Systems

• Product Formulation Control – Change Management

• Product and Raw Material Traceability

• Product Identification

• Process Controls

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

ISO 21469

• What is ISO 21469?– ISO 21469 is a certification policy for – Safety of

Machinery – Lubricants with Incidental Product Contact – Hygiene Requirements

– This policy establishes the necessary steps to have an independent third party confirm the manufacturing process, formulas, labeling, literature, etc. of lubricants that may have incidental contact with food.

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Example of “Incidental Contact”

Potential point of contact between lubricant and food.

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

ISO 21469

• How does ISO 21469 differ from other standards?

– ISO 21469 goes beyond standard processes to certify both the facility and the product. Under ISO 9001 and 14001 guidelines, a company can not use a registrar’s logo on the product’s label.

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

ISO 21469 and The WERCS Label Interface

• ISO 21469– Products traceable to

authorized facility– Enforcement action for

misuse of the Mark– Product shelf life and

expiration date– Size of product container– Suitability of Product for

use in food process– Product limitations and

restrictions

• The WERCS– Facility specified in

WERCS label format– Controls label format and

use of the Mark– Lot number function of

label interface validation– Transfers from ERP to

label interface– Label details– Label details

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

What can you learn from a label?

• Appeals to value customers• Product Name• Packaged Quantity• Product characteristics• Star-K Kosher Certification

Product Name

Appeals to value customers

Star-K Kosher Certification

Product Characteristics

Packaged Quantity

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

What is the value of a label?

• Defines suitability of use • Establishes traceability• Describes product’s

limitations• Aligns product to customer

expectations – Value Customer vs. Name Brand

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Name Brand Customer Label

•Label creates a marketing tool

•Traceability maintained

•Label graphics used to compliment a product’s name or characteristics

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

ISO 21469 Labeling Requirements Met

Order number from ERP

Dual reference to container size

Lot number

Product Identification

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

ISO 21469 Certified

Nonfood Compounds

Program Listed H1

Registration #123456

Misuse of the Mark is prevented by label format design and NSF registration data code.

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Label Interface/Print Queue

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

ISO 21469 Product Traceability Requirement Met

WERCS Process Controls :

•Preventing Lot Number Error

•Labels will not print with incorrect lot numbers

•Laboratory quality control of lot numbers is provided through validation step.

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Lonnie Hall6/10/09 Product Labeling & ISO 21469

Label Interface – Confirmed Solution

• Since our implementation in 2004, we now have more than 1100 unique label formats representing approximately 500 customers.

• Summit has undergone more than 30 audits since 2004 with at least 18 containing specific elements regarding labeling. We have never received a non-conformance based upon The WERCS labeling.

How do we know The WERCS labeling solution has been successful?