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    CRITICAL INCIDENTSTRESS

    MANAGEMENT(CISM)

    13thAnnual

    Emergency Management Higher Education Conference

    Tuesday, June 8, 2010

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    Identifcation &

    Utilization o PeerS!!ort Tec"ni#e$

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    CISMP is

    A Multitactic early inter!ention "rogram

    A #tructured "eerdri!en, clinician

    su""orted and guided "rocess

    $esigned to "ro!ide inter!entions to

    address disasterrelated mental health

    issues%

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    Individual Employee

    #elf A&areness

    #u""orti!e of others

    A&areness 'e!el Training

    #u""orti!e of the C(#M)

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    BASIC Peer Support

    *riend + #mall rou" )eer #u""ort -less

    formal.

    /neon/ne )eer #u""ort -$efusing.Trained )eer for immediate res"onse and

    inter!ention

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    ADVANCED Peer Support

    *acilitated $eriefing &ith Clinician

    #u""ort uidance

    Comfortale #etting

    *ormalied )rocess

    Critical (ncident #tress $eriefing

    -C(#$.

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    DEBRIEFING

    #mall rou"

    Controlled En!ironment

    #e!en )hase )rocess

    )eer $ri!en -facilitated.

    *ollo&u" "rocedures in "lace

    Clinical (nter!ention of eferrals

    -a!ailale as needed.

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    CISMP eys to Su!!ess

    A&areness of early &arning signs

    4no&ing ho& + &here to get hel"

    56o *ear7 of asing for hel"

    *ormal acti!ation "rocess

    'eadershi" #u""orted

    Trained + es"ected )eers Clinicians

    *ollo&u" Mechanisms a!ailale

    -)eer Clinician.

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    E%ent PrePlannin'E%ent riefn'$

    De$in'$ &De*riefn'$

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    +,E -,. /AILS T.PLAN PLANS T.

    /AIL0

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    Pre"Plannin#

    A #ystems A""roach

    )eer Clinician Training -to #tandards.

    Em"loyee A&areness 'e!el Training

    Acti!ations Mechanisms in )lace

    /ngoing )rogram E!aluation

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    Event Brie$n#s

    is Communication (s 9ital

    #et (nter!als -(C# : #tart of #hift.

    Critical Change Announcements

    #tress Mgmt Mental Health )lanningEarly /n

    (ncor"orated into (A)s

    Access to esources during &or Access to esources at end of shift ;;

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    A De%usin#

    1 on 1 )eer #u""ort -or small grou" of 2

    < 3.

    (mmediate

    =uic Assessment

    'istening -)eer.

    #tress (nformation and esources

    )ro!ided

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    A De&rie$n#

    'arger rou"s -Aout 20 ma>.

    1 )eer for e!ery ? < @ )artici"ants

    ithin 2B < @2 hours )ost E!ent-s.

    'istening #haring -)eer )artici"ant.

    )eer *acilitated

    Clinician #u""orted uided

    9oluntary Closed to /utsiders

    6o ecordings or $ocumentation

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    1UESTI.NS 2

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    T"an34o55

    Jeff 'ong, C(#MAd!anced

    Training #"ecialist, # $H#+*EMA

    eco!eryD 9A6)#C

    inchester, 9A

    Jeffery%longdhs%go!


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