London Tramlink

Nick Baker Head of Operations and Contracts London Tramlink

London Borough of Merton

Public Transport Liaison Committee

16 March

Facts and figures

• 28km network

• 39 tram stops

• 24 trams

• 28m passengers per year

Tramlink performance

• 86% Customer Service Satisfaction score.

• >99% delivery.

• Refurbished trams.

• Refurbished stops.

• service enhancements.

Extremely good performance during recent snow, including only public transport operating to New Addington; no planned changes to service frequencies, no reported weather related passenger injuries

Touching in at Wimbledon

• In order to pay the correct fare, please remember to touch your Oyster card on the validator on Platform 10 before you board the tram

16 October 2006 4

Upcoming works

• This Sunday until 15:00 - no tram service between Merton Park and Wimbledon.

• Town centre works this summer.

• Crossings – work is due to start in May.

• System renewals work ongoing.

Crowding - future capacity enhancements

• Passengers now up 45% to 28 million per year, with more growth forecast – in excess of 30 million passengers by 2015

• Capacity enhancement is crucial to support additional tram passengers and the future growth of Merton and its connections to Croydon

Growing for the future

• More trams?

• Double-track Mitcham-Mitcham Junction to improve reliability and resilience

• This will allow for a future extension to Mitcham Town Centre or Morden

• Potential for new stop at Willow Lane to improve access to the Wandle Valley Regional Park and Willow Lane Trading Estate

Possible future extensions

• Sub-regional transport strategy looks at potential for future Tramlink extensions, including:– Morden – link to Northern

line– Mitcham Town Centre –

will support local regeneration

– Thornton Heath– Purley/Coulsdon– Crystal Palace

Celebrating 10 years this year !

• May 2010 sees 10 years of Tramlink.

• Celebrations to be promoted over a few months, plans currently being finalised.