Logicom Group

CSR Reporting June 2017

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Logicom Public Ltd is an international group of companies, listed on the Main Market of the Cyprus Stock Exchange

and a member of the FTSE/CySE20 index.

Became member of the GTDC in 2014

Focus:

Distribution of high technology products and services

Provision of Integrated IT Networking, Telecom and Business Software solutions

Execution of large infrastructure projects.

Physical presence in more than 16 countries, employs 754 professionals, and services more than 10,000 customers in

30 countries

Vision Statement: To be the leading technology company in our region by offering an excellent distribution platform and

best in class Integrated IT Networking, Telecom and Business Software solutions to our customers.

We aim to deliver this in tandem with the key Logicom values of: Professionalism, Proactiveness, Loyalty,

Commitment, Integrity & Transparency

Summary

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Logicom Solutions Ltd

Logicom Services Ltd

eNet Solutions Logicom

SA Greece

Verendrya Ventures Ltd*

(60%)

Logicom FZE

UAE

Logicom Middle East SAL

Lebanon

Logicom Jordan LLC

Jordan

NewCytech Business

Solutions Ltd

NewCytech Distribution

Ltd

Logicom Public Ltd

Netcom Ltd

Logicom Dubai LLC

UAE

Logicom IT Distribution

SRL Romania

Logicom Distribution

Germany GmbH

M.N. Limassol Water Co.

Ltd (50%)

M.N. Larnaca

Desalination Co. Ltd

(50%)

ENET Solutions LLC

UAE

ICT Logicom Solutions

SA Greece

Logicom Iraq LLC

Logicom Trading and

Distribution LLC (Qatar)

Logicom Kuwait for

Computer Co.

Sales Office

Bahrain

Logicom IT Distribution

Ltd -Turkey

Logicom Saudi Arabia

LLC

Logicom LLC

Oman

Logicom Italia SRL

Italy

Group Structure

M.N. E.P.C. Water Co

(50%)

Sales Office

Malta

Logicom (Overseas) Ltd

Logicom Bulgaria EOOD

Cadmus Tech Points

S.A.L.

Rehab Technologies Ltd

Distribution Division Services Division Infrastructure

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Logicom today

GREECE

5

Gulf 176

Turkey 14

Greece 71

Italy 17

Jordan 24

KSA 108

Lebanon 23

Romania 22

Cyprus 281

Distribution 41

HQ 41

Services 156

Desalination 43

UAE 145

Bahrain 2

Kuwait 11

Oman 3

Qatar 15

ME 345 EU

391

Logicom Personnel - 736

6

Main brands

7

Turnover

365.193

459.597 460.036 458.964 490.004

631.176

846.253

799.132

222.476

0

100.000

200.000

300.000

400.000

500.000

600.000

700.000

800.000

900.000

2009 2010 2011 2012 2013 2014 2015 2016 2017 Q1

€'0

00

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Benefits of CSR Reporting to Logicom Group

Strengthen the Group’s good reputation

Increased trust of customers and legislator towards the Group

Increased transparency

Promotion of Group’s values

Comply with law requirements

Reinforcement of Group’s vision to be the top company in its

field

Identify new opportunities

Increase Group’s environmental performance

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HOW THE PROCESS STARTED

Following the revision of the EU Directive 2014/95/EU that requires the

disclosure of non-financial information by large organizations, the Group’s

Audit Committee initiated the procedure of CSR reporting.

In November 2016, in cooperation with our external consultants the time

frames and the several steps to be followed were agreed.

The implementation of the project is split in 3 phases:

Phase 1: Assessment Phase 2: Content &

structure Phase 3: Report writing

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WORKING ON THE CSR REPORTING PROCESS

Defining the Group’s current position regarding social responsibility through

the evaluation of its performance on all ISO26000 core subjects and

considerations. ISO26000 is the International Standard on SR and it has 7

core subjects which will be discussed in the next slides.

Prepare a stakeholder map with all relevant stakeholders to consider in the

report and for further engagement.

Define the material areas of focus and prepare the materiality matrix as

defined by ISO26000.

Draft Group’s CSR strategy and set the goals and targets for next years

PHASE 1: ASSESSMENT

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WORKING ON THE CSR REPORTING PROCESS

Steps to define the current status of the Group:

PHASE 1: ASSESSMENT

Step 1

• Introduction to CSR (half day workshop)

• Attendees: Managers from different departments and companies

Step 2

• One on one interviews (1 day process, 12 interviewees)

• Attendees: Managers from different departments and companies

Step 3

• Preparation of the draft GAP analysis

• Discussion and approval

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SCORING SYSTEM

Score Description Evaluation

1 The consideration is not tackled in any way

2 The consideration is tackled but not

sufficiently

3 The consideration is on the radar but no

efforts undertaken

4 The consideration is tackled and activities

are ongoing but more could be done

5 The consideration is handled appropriately

N.A The issue is not applicable

Organizational

governance

Human rights

Labour practices

Environment

Fair Operating Practices

Consumer issues

Community involvement

and developmen

t

ANALYSIS OF ISO26000 7 CORE SUBJECTS FOR LOGICOM GROUP

WORKING ON THE CSR REPORTING PROCESS

GAP ANALYSIS SNAPSHOT

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WORKING ON THE CSR REPORTING PROCESS

PHASE 1: ASSESSMENT -Defining the Group’s stakeholders

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WORKING ON THE CSR REPORTING PROCESS

Steps to define material issues:

PHASE 1: ASSESSMENT

Step 1

• Employees workshop (1 day - 20 people from various departments)

• Discussion on seven ISO 26000 core subjects and ranking as per significance (i.e. how material they are) to the organization.

Step 2

• Preparation of external stakeholders survey (identification of 39 key stakeholders)

• Circularization of short questionnaires via email to stakeholders with a 10- day deadline for responding, to identify stakeholders’ material ISO 26000 core subjects

Step 3

• Gathering of survey responses (82% stakeholder survey response rate) and combination of workshop and survey results

• Compilation of materiality matrix i.e. which ISO 26000 core subjects are material to both the organisation and its external stakeholders

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WORKING ON THE CSR REPORTING PROCESS

PHASE 1: ASSESSMENT - MATERIALITY MATRIX

ORGANIZATIONAL

GOVERNANCE

LABOUR PRACTICES

CONSUMER ISSUES

COMMUNITY

FAIR OPERATING PRACTICES

HUMAN RIGHTS

ENVIRONMENT

Imp

ort

an

ce t

o t

he e

xte

rnal

sta

keh

old

ers

Importance to the internal stakeholders

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WORKING ON THE CSR REPORTING PROCESS

NEXT STEPS

PHASE 1 – CURRENT STATUS

Draft Group’s CSR strategy

and setting of goals

PHASE 2

Prepare the content and structure of the CSR report in accordance with the GRI-G4 reporting requirements

Data capture

Setting of KPI’s

PHASE 3

Writing of CSR 2016 report

Review and improve

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Thank you

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