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Redefine Data Protection Mark Szylkarski @MarkSzylkarski

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INFRASTRUCTURE CENTRIC

DATA PROTECTION

SERVER CENTRIC BACKUP

CLOUD-SERVICE CENTRIC

DATA MANAGEMENT

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Not Just Lower Cost and Risk but Increase Revenue

The Business Drivers

Lower Operational

Costs

Increase Revenue

Reduce Risk

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The Operational Challenges

Data Growth

+40% Shrinking Backup

Windows

Resources Unable to Keep Pace,

TCO Too High

Recoveries Take

Too Long, Not Reliable

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Legal & Regulatory Requirements

• Legislation broken down by Personal Data Laws, Corporations Act, Tax Law and Regulations such as Sarbanes Oxley, C-Sox, K-Sox, J-Sox

• Includes data encryption, data residency, data sovereignty, off shoring, cross boarder data transfers, disaster recovery, business continuity, disclosure, data retention, personal data protection

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ACROSS ALL APPLICATIONS AND DATA SOURCES

TO MEET ALL SERVICE LEVELS

DATA PROTECTION

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Managing Different Workloads

ADVANCED DATA SERVICES

SIMPLE DATA SERVICES

Transaction Processing

Online Archive

VM Infrastructure

Decision Support Full Motion Video

High Performance Computing

Web Content

Content Management

IT Applications

Storage As-A-Service

Home Directories

Email

Application Development

Tech Apps

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Availability, Replication, Backup and Archive

Data Protection Continuum

Snapshot Replication Availability Backup Archive

Zero Seconds Minutes Hours

Complementary Tiers to Meet Any Recovery Requirement

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DATA CENTER

VM VM VM

Data Protection for a New IT Reality

VM VM VM

PUBLIC CLOUD

Application Resiliency

Commodity Hardware / DAS Storage Arrays & Data Protection Appliances

VPLEX Data Domain

Avamar Recover

Point

VNX Isilon VMAX XtremIO

Storage System Resiliency

Different Mechanisms Tied Together Through Orchestration

Hybrid

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Tape Centric with Disk Disk Centric

Data Protection as a Service Data Management as a Service Backup as a Service

Backup and Archive to Tape

Transforming Ahead Of The Waves

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Tape-Centric with Disk

Backup Server

Purpose Built Backup

Appliances

Primary Storage

Backup Management

Console

Non Disruptive, Improved Performance, Reliability and ROI

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Primary Storage

Disk Centric Backup Designed for Disk – Deduplication, Full Recoveries

Purpose Built Backup

Appliances

Consolidated Workloads

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IT Must Be Responsive To Data Owners

Application Owners

IT Team

Gap Is Created When IT Team

And Data Owners Are Not Aligned

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Avoid The Accidental Architecture

Application Owners

IT Team

The Right Architecture Can Bridge This Gap

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DATA SOURCE INTEGRATION Virtual & Physical, Applications, Primary Storage

PROTECTION STORAGE Consolidated Pools Of Storage For Data Protection

Protection Storage Architecture

D ATA M A N A G E M E N T S E R V I C E S Policy & Storage Management, Monitoring, Analytics, Discovery

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Backup Management

Console

Purpose Built Backup

Appliances

Primary Storage

Backup As A Service Optimized Data Movement and Application UI Integration

Accidental Architecture

Service Provider Orientation

People & Process

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LEADER MARKET

IDC WW Quarterly Storage Software Qverview 2013 IDC WW PBBA Tracker 2013. April 2014

DATA PROTECTION

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500

1000

1500

2000

2500

3000

Data Protection &Recovery Software

Purpose-builtBackup Appliances

Backup and Recovery Leadership 2013 Revenues

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Data Protection as a Service

Data Management

Protection Storage

Primary Storage

Services Expand To Availability, DR, Archive and More

Policy Reporting Catalog

Backup

Archive Disaster Recovery

Availability

Services

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Data Management as a Service

Data Management

Backup

Archive Disaster Recovery

Availability

Protection Storage

Primary Storage

Cloud Enabled, Enhanced Metadata and Active Copy Management

Metadata Analytics

Extracting Additional

Value

Test & Dev

Services

Policy Reporting Catalog

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APPLICATIONS, HYPERVISORS AND STORAGE

ON PREMISE, HYBRID AND CLOUD

ALL THE PIECES CONNECTING

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Introduction Jonathan Pannell – 0407 732 000 – jpannell@au.logicalis.com

A Bit About Me? • Not Dennis Dastoor (congrats on the baby boy!)

• Over 20 years in the ICT industry

• Had roles in Technical, Solution Architecture, CTO Sales and

Leadership

• Data Centre has been my core focus in the last 10 years

• Built one of QLD’s first integrated practices merging

availability, platform and recoverability

• Helped solved problems for the small to very large organisations

across APAC

• Work very closely with EMC and share the vision

• Love to cook-to-eat and don’t mind a beer….

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Backup as a Service Re-defining Data Protection

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Logicalis’ Approach to Backup

Business-focussed

Built on SLAs,

including committed

recovery times for

restoration.

Operational efficiency

Focus staff on “core” IT

projects. Optimised

processes around backup

and recovery.

Needs->technology

alignment

Reduced Risk

Out monitoring and

management processes

ensure that backups are

monitored and data is

secure.

Single integrated solution. Single integrated support. Pain free Backup agents, media servers, management & master servers, disk staging, libraries, off-siting

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As data grows, traditional backup fails

Media purchases

Offsite tape handling and

holding

Tape and library upgrades

Media migrations

Requirements to keep

more information longer

Media deterioration

Losing tapes poses a

security risk (remote

offices)

Constant troubleshooting

Limited IT staff at remote

offices

Reliable reporting

Not meeting backup

windows

Cannot provide adequate

restore levels

Reliability of tape

infrastructure

Inability to back up remote

offices effectively

Performance Cost Management and Security

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Backup as a Service – Corporate Edition

Provisioning of backup

services protecting client

on-premise data directly to

the Logicalis Cloud for a

minimum period of thirty-

one (31) days.

Combined with proactive

24x7 monitoring and service

management.

Optional Tape-out service

for long-term retention

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Backup as a Service – Enterprise Edition

Provisioning of backup

infrastructure on client

premises with local

de-duplication and retention

of customer’s protected

server data for a minimum

period of seven (7) days.

Combined with proactive 24x7

monitoring and service

management.

Optional replication to

Logicalis Cloud and Tape-out

service for long-term retention

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Backup Portfolio Overview

BaaS Corporate BaaS Enterprise

Designed for small to mid size datasets

With SLA’ based on backup availability &

backup success

Designed for larger datasets (including

datasets with high rate-of-change) with

SLAs focussed on restoration

Monitoring Proactive 24x7 monitoring and management

Infrastructure Provisioning of backup and restoration

services directly from Logicalis Cloud

Provisioning of local backup infrastructure

and optional data replication to Logicalis

Cloud

Connectivity Private WAN or Internet VPN connectivity

option

WAN links (where required) for optional

replication

SLA focus Backup availability & backup success Restoration of data.

Penalties Penalties for SLA breaches caused by Logicalis

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Case Study: ABB Challenges

Legacy Data Center

Environment with File

and applications Server

distributed around the country

Disparate technologies

that had begun causing major problems

Volume of tapes meant

data recovery resulted in

downtime and loss of productivity

Backup SLAs not

being met

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Case Study: ABB

“

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Predictable monthly cost

Clear SLAs

Faster server restores

Rapid data restoration

Removal of data protection

in house skill sets

A lot less risk.

The most important thing

for our business is we

have a lot more

confidence in the

reliability of our back-

ups and our ability to

restore the data.

Results

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Challenges

IT operations run across

four different backup

technology platforms

Data growth – backup

procedures took longer &

backup windows needed

shrinking

Licencing costs and

infrastructure upkeep cost

Scalability

Reliability

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Case Study: Toyota

“

”

“a more streamlined

approach to data

management”

Greater ability to restore

data

Reduction of

overall backup

costs by 20-30%

Toyota has had servers in the

cloud but we had never put

backup in the cloud. This a

new concept for most

companies and we were glad to

be the first adopters for

something that provides such

transformative and beneficial

effects for the business.

Results

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Why TMCA chose Logicalis

Clear SLAs

Standard offering, not custom-designed

Genuine “as-a-service” financial model, with reputable vendor

backing

Good relationship established, preparedness to listen & respond

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The Tough Questions

“Do you have

SLAs. Are you

meeting them?”

“Can you guarantee

the integrity of

backup data?”

“Do you meet

your backup

window ?”

“Can you meet

RPO/ RTO

objectives?”

“Can you scale to

meet business

growth?”

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Summary

An OPEX solution to

the backup

challenge

Virtual environments

through to laptops

Scalable, flexible

solutions based

on EMC Avamar

technology

Strict penalty-

backed restoration

SLAs

Backed by our

24x7 Global

Services Centre

Reduced costs and risk

Remove administration

overhead

Hosted, Cloud and

On-Premise options

Full visibility of performance

and usage

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Next Steps

Backup & Recovery Assessment

Objective review of your backup environment

Summary of findings (backup capacity,

retention periods, unreliable clients, backup

windows)

Recommendations

High-level budget for proposed

improvements