Local road safetypolicymaking in Flanders

Towards an integral approach

Hans TormansTransportation Research Institute (IMOB)Hasselt UniversityWetenschapspark 5 – 3590 Diepenbeek, Belgiumhans.tormans@uhasselt.beTel: +32 (0)11 26 91 37

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� EU:

� Fatalities

� 2009: 34.500

� 2008: 38.900 (� -11%)

� 2001: 54.302 (� -36%)

� 1991: 75.426 (� -54%)

� Target 2000-2010: -50%

� Injuries

� 2008: 1.631.412

� 2001: 1.986.645 (� -18%)

� 1991: 1.907.125 (� -14%)

Road safety fact-sheet

Source: CARE

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Road safety fact-sheet

Source: CARE

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� Belgium (2008)

� Fatalities: 904 (2000-2008: -36%)

� Injuries: 64.436 (2000-2008: -5%)

� Target 2010: 500 fatalities

� Flanders (2008)

� Fatalities: 495 (2000-2008: -43%)

� Injuries: 41.072 (2000-2008: -10%)

� Target 2010: 250 fatalities

� Inside built-up areas

� Flanders: 49,8% of fatalities

� Pedestrians/bicyclists

� Children and elderly

Road safety fact-sheet

Source: Statbel

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� Legislation/policy plans

� European

� Federal

� Regional

� Provincial

� Local

� Urban transport policymaking

� 308 municipalities

� Politicians – town council

� Administration

� 118 police zones

� Public transport providers (De Lijn, NMBS)

� Stakeholders

� Users

Urban Road Safety Management

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� Covenant-policy (°1996)� Voluntary agreement

� Collaboration, consultation, participation and harmonization

� Coordinated allocation of resources

� Multimodal approach

� Partners involved:� Flemish Government

� Municipal authorities

� De Lijn (PT)

� Provinces and ‘third parties’

� Outcome:� Local mobility plans

� Coordination of mobility projects (modules)

Urban Road Safety Management

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� Evaluation (Polders, 2010)

� Strengths

� Clear vision

� Motivation

� Participation

� Coordination

� Weakness

� Political continuity

� Internal conflicts - Mutual recognition

� Know-how

� General municipal policy

Urban Road Safety Management

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� Methodological approach

� Not just remedy, but address at the source � internal organization

� Self-assessment procedure

� Framework = Total Quality Management

“A comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to

continuous feedback.”

Aim: “Road to excellence”

Research objective

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� Key elements:� customer orientation

� commitment and leadership of senior

management

� planning and organization

� using quality management techniques and

tools

� education and training

� involvement and teamwork

� measurement and feedback

(Vinni, 2007)

Total Quality Management

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TQM in local RS-management

TQM

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� I. User needs

Organization

� Collect� Analyze� Use

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� II. Leadership

Organization

� Communication� Dedication� Coordination

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� III. Policy planning

Organization

� Preparation� Background� Vision� Elaboration

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� IV. People and resources

Organization

� HRM� Financial mgt.� Empowerment and delegation

� Data mgt.� Process mgt.� Daily mgt.

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� V. Infrastructure and engineering

Road Safety Actions

� Trigger� Preparation� Involvement and collaboration

� Follow-up

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� VI. Education and behavior

Road Safety Actions

� Education� Sensitization� Information

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� VII. Enforcement

Road Safety Actions

� Context� Planning� Registration

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� VIII. Results

Analysis

� Key activities� Residents� Users� Co-workers

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� IX. Self-assessment and follow-up

Analysis

� Instruments� Level� Adjustments� Management of change

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Conceptual model

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Levels of development

� Ladder of maturity

Phase 4: integral

Phase 2: isolated

Phase 1: ad-hoc

Phase 3: system oriented

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Levels of development

Ad hoc

Isolated

System

oriented

System

oriented

Integrated

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Phases (3)

1. Organization: “Behind the screens”

2. Road safety actions: “Context and content”

3. Analysis: “Feedback”

“What” and “How”?

modules (9)

aspects (35)

points of interest (140)

Levels of development (4)1. Ad hoc

2. Isolated

3. System-oriented

4. Integrated

Conceptual model

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� Framework for continuous improvement

� Allow policymakers to self-assess their organization and

performances in a structured manner

� Involve (all) stakeholders in the organization’s

development

� Identify both points of attention and good practices

� Create platform for benchlearning

� Ultimate goal:

� raise level of road safety in our society in a sustainable

way and reduce the number of road casualties

Tool objectives

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Procedure

� Implementation

� Standardized (web based) questionnaires

� Context

� Modules

� Independent assessment by stakeholders

� Official

� Politician

� Local police force

� Consensus meeting

� Feedback meeting

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Pilot case

Organization Road Safety Analysis

I II III IV V VI VII VIII IX

a 3 4 3 3 2 3 3 3 0

b 4 3 4 2 2 3 3 2 4

c 4 4 3 3 3 2 2 3 4

d 3 3 4 2 3 3 4 2 4

e 3 4 3 3 3 4 4 3

f 2 3 3 0 3 4 2 3

g 4 4 3 2 4 1 3 2

h 2 3 1 3 4 3 3

i 3 4 4 3 4 3 4

j 0 3 2 4 2 4 3

k 4 3 3 4 4 3 4

l 2 2 2 4 2 4 4

m 3 2 3 2 3

n 3 3 3

o 4 3 3

p 3 4 2

q 3 3 3

r 2 2

s 2

t 3

u 2

v 2

AVG 3,29 3 3,08 2,45 3,12 2,89 3 3 3,25

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Conclusion

� Output

� Visual representation of levels of development

� Policy advice

� Facilitate continuous improvement

� Create breeding ground for discussion

� Reveal points of attention

� Recognition of good examples and good practices

� Create medium for interaction and communication

� No scores/judgments/comparisons… but motivation!

� Tool can never be a goal as such!

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Hans.Tormans@UHasselt.be

Thank you for your attention!