Local road safety policymaking in FlandersTowards an integral approachHans TormansTransportation Research Institute (IMOB)Hasselt UniversityWetenschapspark 5 – 3590 Diepenbeek, Belgiumhans.tormans@uhasselt.beTel: +32 (0)11 26 91 37

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EU: Fatalities

2009: 34.500 2008: 38.900 ( -11%) 2001: 54.302 ( -36%) 1991: 75.426 ( -54%) Target 2000-2010: -50%

Injuries 2008: 1.631.412 2001: 1.986.645 ( -18%) 1991: 1.907.125 ( -14%)

Road safety fact-sheet

Source: CARE

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Road safety fact-sheet

Source: CARE

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Belgium (2008) Fatalities: 904 (2000-2008: -36%) Injuries: 64.436 (2000-2008: -5%) Target 2010: 500 fatalities

Flanders (2008) Fatalities: 495 (2000-2008: -43%) Injuries: 41.072 (2000-2008: -10%) Target 2010: 250 fatalities

Inside built-up areas Flanders: 49,8% of fatalities Pedestrians/bicyclists Children and elderly

Road safety fact-sheet

Source: Statbel

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Legislation/policy plans European Federal Regional Provincial Local

Urban transport policymaking 308 municipalities

Politicians – town council Administration

118 police zones Public transport providers (De Lijn, NMBS) Stakeholders Users

Urban Road Safety Management

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Covenant-policy (°1996) Voluntary agreement Collaboration, consultation, participation and

harmonization Coordinated allocation of resources Multimodal approach Partners involved:

Flemish Government Municipal authorities De Lijn (PT) Provinces and ‘third parties’

Outcome: Local mobility plans Coordination of mobility projects (modules)

Urban Road Safety Management

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Evaluation (Polders, 2010) Strengths

Clear vision Motivation Participation Coordination

Weakness Political continuity Internal conflicts - Mutual recognition Know-how General municipal policy

Urban Road Safety Management

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Methodological approach Not just remedy, but address at the source

internal organization Self-assessment procedure Framework = Total Quality Management“A comprehensive and structured approach to organizational

management that seeks to improve the quality of products and services through ongoing refinements in response to

continuous feedback.”

Aim: “Road to excellence”

Research objective

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Key elements: customer orientation commitment and leadership of senior

management planning and organization using quality management techniques and

tools education and training involvement and teamwork measurement and feedback

(Vinni, 2007)

Total Quality Management

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TQM in local RS-management

Benchmark RS plans

TQM

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I. User needs

Organization

Collect Analyze Use

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II. Leadership

Organization

Communication Dedication Coordination

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III. Policy planning

Organization

Preparation Background Vision Elaboration

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IV. People and resources

Organization

HRM Financial mgt. Empowerment

and delegation Data mgt. Process mgt. Daily mgt.

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V. Infrastructure and engineering

Road Safety Actions

Trigger Preparation Involvement and

collaboration Follow-up

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VI. Education and behavior

Road Safety Actions

Education Sensitization Information

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VII. Enforcement

Road Safety Actions

Context Planning Registration

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VIII. Results

Analysis

Key activities Residents Users Co-workers

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IX. Self-assessment and follow-up

Analysis

Instruments Level Adjustments Management of

change

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Conceptual model

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Levels of development Ladder of maturity

Phase 4: integral

Phase 2: isolated

Phase 1: ad-hoc

Phase 3: system oriented

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Levels of developmentAd hoc

Isolated

System oriented

Integrated

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Phases (3)1. Organization: “Behind the screens”2. Road safety actions: “Context and content”3. Analysis: “Feedback”

“What” and “How”?modules (9) aspects (35) points of interest (140)

Levels of development (4)1. Ad hoc2. Isolated3. System-oriented4. Integrated

Conceptual model

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Framework for continuous improvement Allow policymakers to self-assess their organization and

performances in a structured manner Involve (all) stakeholders in the organization’s

development Identify both points of attention and good practices Create platform for benchlearning

Ultimate goal: raise level of road safety in our society in a sustainable

way and reduce the number of road casualties

Tool objectives

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Procedure Implementation

Standardized (web based) questionnaires Context Modules

Independent assessment by stakeholders Official Politician Local police force

Consensus meeting Feedback meeting

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Pilot caseOrganization Road Safety Analysis

I II III IV V VI VII VIII IXa 3 4 3 3 2 3 3 3 0b 4 3 4 2 2 3 3 2 4c 4 4 3 3 3 2 2 3 4d 3 3 4 2 3 3 4 2 4e 3 4 3 3 3 4 4 3f 2 3 3 0 3 4 2 3g 4 4 3 2 4 1 3 2h 2 3 1 3 4 3 3i 3 4 4 3 4 3 4j 0 3 2 4 2 4 3k 4 3 3 4 4 3 4l 2 2 2 4 2 4 4m 3 2 3 2 3n 3 3 3o 4 3 3p 3 4 2q 3 3 3r 2 2s 2t 3u 2v 2

AVG 3,29 3 3,08 2,45 3,12 2,89 3 3 3,25

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Conclusion Output

Visual representation of levels of development Policy advice

Facilitate continuous improvement Create breeding ground for discussion Reveal points of attention Recognition of good examples and good practices Create medium for interaction and communication

No scores/judgments/comparisons… but motivation!

Tool can never be a goal as such!

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Hans.Tormans@UHasselt.be

Thank you for your attention!