Local protection, global connection
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Local protection, global connection Presentation to: PT ABC
description
Presentation to : PT ABC. Local protection, global connection. Who We Are…. The Generali Group is a leading player in the global insurance and financial markets. 68 countries worldwide 60 million clients Over 70 billion Euro of premiums 85,000 employees - PowerPoint PPT Presentation
Transcript of Local protection, global connection
Local protection, global connection
Presentation to:PT ABC
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Who We Are…..
The Generali Group is a leading player in the global insurance and financial markets
• 68 countries worldwide • 60 million clients• Over 70 billion Euro of
premiums• 85,000 employees• Over 1.3 billion Euro of net profit
It all began in 1831 in Trieste where Assicurazioni Generali S.p.A. was founded. Today Assicurazioni Generali S.p.A. is::
1st insurer in Italy The biggest Life Insurer in Europe
It has strong financial rating: S&P AA-
Spain4.7%
French7.6%
Germany8.7%
Austria15%
Italy24.9%
Switzerland4.7%
CEE6.9%
China5.8%
Geographic Expansion: Continental Europe and Asia
Indonesia
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What we offerWhat do they say about us….
China Life
CNP Assurance
Zurich Financial Services
Nippon Life
Munich Re
Prudential
Aviva
AIG
Allianz
Generali
ING Group
AXA
- 50,000 100,000 150,000 200,000
126,012
Fortune Global 500 – Year 2010: Worldwide Insurance Ranking
Based on Revenue (in USD Bio)
GENERALI
Forbes Global 2000 – Year 2010: Worldwide Insurance Ranking
Based on Sales (in USD Bio)
China Life Insurance
Travelers Cos
Prudential Financial
Manulife Financial
CNP Assurances
Munich Re
Zurich Financial Services
Prudential
Aviva
Generali
Allianz
AXA
- 20.00 40.00 60.00 80.00 100.00 120.00 140.00 160.00
123.14 GENERALI
Global Employee Benefit Market Share
GENERALI
Source: Ernst & Young 2009 Market share survey
2005 2006 2007 2008 20090.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
19.61% 19.19%
23.13% 23.57%25.70%
Column4 Column3 Column2 GENERALI Column1
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What we offer
Generali Indonesia
Head Office
PT. Asuransi Jiwa Generali Indonesia
Cyber 2 Tower 30th FloorJl. H.R. Rasuna Said Blok X - 5 /13
Jakarta 12950
Key Development Milestone
• Started Operations in January 2009
Strong Risk Based Capital(481% per Juni 2010)
• 110 companies (world best known)• Over 34,500 member
• 560 hospitals in Indonesia• 30 international hospitals (Review)• 80 employee (4 doctors)
Active Companies
Apr-09
May-09Jun-09
Jul-09
Aug-09
Sep-09
Oct-09
Nov-09
Dec-09Jan-10
Feb-10
Mar-10
Apr-10
May-10Jun-10
Jul-10
Aug-10
0
20
40
60
80
100
120
16
110
Active Members
-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
2,442
34,545
(3)Proactive Claim
Management
(2)Speed
ProcessingLong Term
Relationship
Our Business Model
Healthier and Productive
Employees(1) Customized
Solutions
+GEBSupport
Group Medical
Group Term Life
QUALITY OF
SERVICE
Capacity
Free Cover Limit
Serving you better…
3. Easy Tracking Process
1. Easy and Convenience Claim Process
2. Easy and FasterRegistration Process
CashlessSwipe Card
Easy and Convenience Claim Process
Provider Network
Reimbursement to Generali Indonesia
Non Provider Network
Customer Paid to Hospital
Claim Business Process
Verify ID card & Swipe the card
Provide Medical ServicesAdmission Process
Patient Hospital/Clinic Hospital/Clinic
Submit the complete
documentsPayment ProcessVerify documents
14 Working Days 14 Working Days
Hospital/Clinic Generali Indonesia Generali Indonesia
Claim Business Process
Easy and Faster Registration & Tracking Process
Regional Office
Regional Office
Regional Office
HO Insurance Company
Common Practice
Regional Office
Regional Office
Regional Office
DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK)
Generali Indonesia
Serving you better…
User id
Password
Generali CLICK
xxxxxxxx
ACCEPTED
Regional Office
Regional Office
Regional Office
DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK)
Generali Indonesia
Serving you better…
CLAIM
POLICY
BILLING
CASH
Regional Office
Regional Office
Regional Office
DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK)
Generali Indonesia
CLAIM
Serving you better…
POLICY
BILLING
CASH
Policy Inquiry Member Registration
Claim Inquiry Claim History
Billing Due Date Billing Tracking
Payment Status Cash Receipt
Serving you better…
Single Point Service To Pharmacy
Claim & Payment Status email to member
Wide provider network 7x24 Hour Call center & Emergency Mobile Phone
Regional Processing Center
Service
Wider Provider Network (515 local and 30 overseas)
Jabotabek : 260
Provider
West Java : 55
Provider
Bali/NTT/NTB : 25 Provider East Java : 64
Provider Middle java : 45 Provider
Papua : 1
Provider
Maluku : 2
Provider
Kalimantan : 16 Provider
NAD : 1
Provider
Riau /Batam : 15
Provider Sulawesi : 10
Provider
Other Sumatera : 18 Provider
Singapore : 8
Provider Malaysia : 22
Provider
Serving you better…
Wellness Program
Claim Profile(Monitoring & Reporting)
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What we offerCLAIM PROFILE
20%
12%
9%9%8%8%
8%
8%6%
6% 6%
RS International BintaroSantosa Bandung InternationalBogor Medical CenterPondok IndahMedistraPermata CibuburSurabaya InternationalSiloam Hospital Kebun JerukJogja International HospitalGleni International HospitalRS Telogorejo
Claim Facility & Top 10 Preferred Hospital
76%
24%
Cashless Reimbursment
447
4,923
323 398
180
In Patient Out Patient Maternity Dental Vision
7%
79%
5% 6%3%
Claim Profile
32%
37%
19%
9%3%
Total Transactions
% Transactions
% Amount
Claim Transaction Pattern
8%
76%
2%9%5%
In Patient Out Patient Maternity Dental Vision
Employee
7%
61%19%
9% 4%Spouse
6%
90%
0%3% 1%
Child
The most common In Patient illness
Digestive Disease; 22%
Dengue Haemorrhagic; 15%
Fever, 3%
Upper Respiratory Tract Infection; 3%
Viral Infection, 3%Febrile Convulsions; 2%
Malignant Neoplasm of breast; 4%
Anal Fistula; 2%
Asthma; 2%
Others; 43%
The most common Out Patient illness
Upper Respiratory Tract Infection; 34%
Digestive Disease; 8%
Fever , 4%
Brochopneumonia, 2%
Asthma; 2%
Vasomotor and Allergic Rhinitis; 2%
Headache; 2%
Angina Pectoris; 1%
Allergic Contact Der-matitis; 1%
Others; 43%
Findings and distributions area
Java Sea
Indian Ocean
JAVA ISLANDINDONESIA
North
LOCATIONS: Jakarta and surroundings Bogor and surroundings Bandung and surroundings Surabaya and surroundings
THE MOST COMMON AILMENTS: Upper Respiratory Tract
Infection Digestive Disease Dengue Haemorrhagic
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What we offerBUSINESS PROGRESS….
Business Progress No of Clients
BUMIPUTERA-BOT FINANCE
Generali Indonesia – Business Progress
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Thank You
Terima Kasih
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