LMS Success: Steps to Implement and Administer Your Learning Management System

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With Katrina Baker , Resources of Fun Learning LMS SUCCESS: SIMPLE STEPS TO IMPLEMENT & MANAGE YOUR LEARNING MANAGEMENT SYSTEM

description

Originally shown at TechKnowledge 2014, this slideshow summarizes the main points of book LMS Success, a step-by-step guide to learning management systems for trainers and administrators. Technical knowledge is optional! Basic concepts and easy-to-use tips are presented along with activities to help you develop your LMS, e-learning courses, and corporate training program. LMS Success was written by a trainer and LMS administrator, with the help of many learning management aficionados. Discover: The functions of an LMS. Stories and advice from experienced system administrators. Training and development resources that save you time and money. Activities to help you develop your system. Learn How to: Select and implement an LMS. Introduce the system to employees and leadership. Assemble and manage a system administrator team. Develop effective e-learning course content and deliver virtual classes. Handle technical issues, support, and system maintenance. Use your learning management system to the fullest extent. Here are some specific topics discussed in LMS Success: Select the best LMS software provider by setting goals for e-learning, asking the right questions, and considering your company’s budget and needs. Determine a plan for system implementation. Market your plan to leadership and employees. Build enthusiasm for your learning management system! Discover innovative ways to deliver e-learning and present virtual classes. Create interactive courses using simple audio and video production. Build an administrator team that has excellent communication and project management skills. Involve all company departments in developing course content. Create excitement for training through inter-department competition. Purchase e-learning software and discover free training and development resources. (Short reviews are included.) Understand basic terms and concepts associated with learning management system administration, including SCORM, AICC, Tin Can API, and more. Set goals for technical support. Manage system outages and anticipate common technical issues. Discover easy methods to make the LMS more user-friendly and appealing to employees. Motivate managers and employees to spend more time training. Use learning management system tools to make administrative tasks, such as data entry, faster and easier. Encourage a positive training culture by communicating the system’s successes and developing an innovative, well-structured training program.

Transcript of LMS Success: Steps to Implement and Administer Your Learning Management System

Page 1: LMS Success: Steps to Implement and Administer Your Learning Management System

With Katrina Baker, Resources of Fun Learning

LMS SUCCESS: SIMPLE STEPS TO IMPLEMENT & MANAGE YOUR LEARNING MANAGEMENT SYSTEM

Page 2: LMS Success: Steps to Implement and Administer Your Learning Management System

Based on book LMS Success!

Available on Amazon.

“It’s an informative (and amusing) guide to selecting, implementing and administering an LMS.”

“This book should be given to all employees who are involved in the LMS decision making process, even in the midst of the implementation.”

Excerpts from Amazon.com Reviews

Page 3: LMS Success: Steps to Implement and Administer Your Learning Management System

Selecting and Implementing Your LMS

Assembling Your Administrator Team

Types of Training Content and Course Content CreationMaintaining the System and Handling Technical Issues

Realize the Value of Your LMS

Our Class Agenda

© 2013 Resources of Fun Learning More info at: ROFL411.com

Page 4: LMS Success: Steps to Implement and Administer Your Learning Management System

Selecting Your LMS

• What are leadership's goals for the LMS?• How many employees or students do you have?  What is your

projected growth?• Will all of your employees have access to the LMS? • Will your company be delivering most classes through an online

format? 

Take stock of your company’s current and future needs.

• Are they successful, offering other products, have a good reputation? • Walk through the “standard user experience.”• Is the LMS company willing to customize your system?  In what ways?  • How long will it take to build your system and make it available to

employees?• How easily can you transfer existing training data into the new LMS?

Research Learning Management System companies.

More info at: ROFL411.com© 2013 Resources of Fun Learning

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Security & Network Considerations

Security• Is your level of security

appropriate for the content that will be stored in the LMS?

• Are you going to maintain the LMS on your own server, or use the LMS company's server?  

Network• Do all of your employees have e-

mail addresses or ID numbers?• Do you want employees to access

this content from home, or only on the company network?

• How will your LMS interact or link to existing company systems?  

© 2013 Resources of Fun Learning More info at: ROFL411.com

Page 6: LMS Success: Steps to Implement and Administer Your Learning Management System

Selecting & Implementing: Common Concerns

How do I use the LMS home page to effectively market company training

programs?

How do I “market” the LMS to employees so they accept the system?  

Where am I going to find administrators, content designers, and programmers?

© 2013 Resources of Fun Learning More info at: ROFL411.com

Page 7: LMS Success: Steps to Implement and Administer Your Learning Management System

Assembling Your Administrator Team

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Traits of an Ideal AdministratorHighly

Analytical

Excellent Multi-Tasker

Technical Backgroun

d

Customer Service Skills

Patience & Sense of Humor

© 2013 Resources of Fun Learning More info at: ROFL411.com

Page 9: LMS Success: Steps to Implement and Administer Your Learning Management System

Determining Admin Team Structure

Recruit a Lead Super Administrat

or and Back-Up

Define how many levels of admins

are needed

Define the tasks

associated with each

role

How will you train

your admins?

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Tips for Communicating with the Admin Team

Create a list of tasks performed on an ongoing

basis

Create a list of development

projects

Check-in procedure for

remote admins

Create a list of responsibilities

and deadlines for each high-level

admin

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Admin Team: Common Concerns

How can I minimize the amount of time spent maintaining the LMS?

How do I get supervisors on board with training and the LMS?

Who can I hire to train my admins?

I’m not sure what tasks to give my admins, or how to lead them effectively.

I don’t have employees who fit the bill of an “ideal admin.”

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Types of Course Content & Course Creation Resources

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Types of Course Content and Resources

Videos

Documents

Interactive Games

Assessments & Surveys

Virtual Classes

© 2013 Resources of Fun Learning More info at: ROFL411.com

Page 14: LMS Success: Steps to Implement and Administer Your Learning Management System

Course Content Considerations

Formatting Consideratio

ns

• HTML 5 vs. Flash-based• SCORM, AICC, API Tin Can, etc.• Mobile device compatibility• Load time

Legal Consideratio

ns

• Electronic Signatures• ADA Guidelines & Accessibility• Differences in laws throughout

company territory• Careful wording – “exam” vs.

“assessment”

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Course Content: Common Concerns

I need help with course creation!

Yikes! Can someone help me choose software?

What are some ways I can be sure my trainings are as accessible as possible?

How do I know that I am choosing the ideal format for my trainings?

How can I ensure that my trainings comply with the law?

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Maintaining the System & Handling Technical Issues

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Regular Maintenance

Set course creation

guidelines

Set data entry procedure

Enter data in a timely manner

Training data audits

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Planning for System Failures

Who are your resources during a system outage?

When the system is down, how quickly do you need it back up?

Create back-ups of system data.

Create a “paper version” of course content.

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Technical Issues: Common Concerns

What are some ways I can decrease the number of questions about common technical issues?

I wish I could have help in performing training data audits.

How do I help my technology-challenged employees adjust to a computer-based training environment?

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Realize the Value of Your LMS

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Five Clever Ways to Use Your LMS

Deliver classes to a broad base of employees.  Keep up with

company growth.

Ensure compliance

courses, such as harassment trainings, are automatically assigned and completed on

time.

Make it easier for employees

to find and register for upcoming

instructor-led classes.

Auto-assign a curriculum for

new employees so they can

start learning immediately.

Create competition by

releasing training stats by

team every quarter.

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Make Your LMS an Important Company Tool

Determine what "training success" looks like in relation to your LMS.

Incorporate transcripts into job evaluations.

Link promotions to completion of certain courses.

Provide a list of electives that

employees can take when there

is down time.

© 2013 Resources of Fun Learning More info at: ROFL411.com

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Utilize LMS Features

Scorecards that advertise your employees’ training accomplishments to leadership

A catalog of increasingly challenging courses on a variety of subjects

Auto-assigned curricula

Courses and assessments that “reassign” until employees accomplish a certain grade

Automatic/recurring reports to track progress of your training initiatives

More info at: ROFL411.com© 2013 Resources of Fun Learning

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Thank you for attending!Questions? Please e-mail the instructor directly at [email protected]. We appreciate your feedback!

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Services Offered by Resources of Fun Learning

Starting Your LMS

Selecting, Implementing & Designing your LMS

Creating Custom Solutions that will Save You Time and Provide the Best Possible Employee

Training Experience!

Your Admin Team

Admin Selection & Training

Don’t have employees to spare? We can do your

admin work on a contract basis.

Project Management

Course Creation & Facilitation

Design of videos, graphics, games, documents,

assessments, you name it!

Our qualified instructors are willing to travel and conduct virtual classes.

We will teach your content, or the content we

create for you.

For more details, visit ROFL411.com!