The LearningMiles Discovery Process

Four building blocks for the LM Discovery Process

1. Context; the process starts with a trigger challenge, a real challenge the company/organisation needs to solve. An experienced expert needs a creative conflict to be inspired

2. Theories/ideas; what research can bring to solve the challenge

3. Learning experience; to be able to see the problem from a new perspective you need to get out from your own organisation and your own comfort zone

4. The challenge is solved together in dialogue which forms a firm base for shared thinking

3. WorkOut 2Crafting solutions

2 daysMarch

2. Safari Learning

experienceEnvironment &

customerJan/Feb

1. WorkOut 1Trigger challenge

1 dayJanuary

4. Coachingdiscussion2 hours

The Discovery Process, an example

The WorkOut processDay 1 Day 2 Day 3 Day 4

Challenge;1-3 questions presented by credible sponsor

Initial sense-making by the teams

Framework & tools for thinking by external or internal experts

Navigators start-up

Groups organise learning experiences; mystery shopping,observation, interviews. literature search

Crafting solutions

Groupwork starts

Finalisingpresentations

Presentations by groups to sponsor and other exec’s (35 min/ group)

Creative dilemma! Vision Understanding Sense of

delivery

The Steps. The Story

1. First: the Meaningful Problem - the Trouble2. The Problem-owner – the sponsor3. The Framework: the Knowledge and the

Wise Professor4. The Quest – touching, feeling & smelling the

Problem5. Sense-making: crafting the solution6. Glorification – presenting the solution

Reference projects

• Musgrave Management MasterClass• E.On Nordic Development Center, see next

slide

CASE: E.ON NORDIC, DEVELOPMENT CENTER FOR SENIOR MANAGEMENT

• A format for assessing the capacity for strategic development of senior executives.• Strategic context – need for integration between E.ON Sweden and the E.ON group.• Assessment is based on E.ON’s competence model.

Day 1 Day 2 Day 3

Problem

Lunch LunchLunch

Presentations

Group work with assessor

present

Group work with assessor

present

Group work with assessor

present

Group work with assessor

present

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