LMAtech2013: Content marketing best practices for law firms to use to attract new clients
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Transcript of LMAtech2013: Content marketing best practices for law firms to use to attract new clients
CONTENT MARKETING & ONLINE BEST PRACTICES FOR LAW FIRMS
TO ATTRACT NEW CLIENTS
SCOTT MOZARSKYPresident, UBM Tech
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
A little about me..
7 years as an M&A associate at two multinational law firms
6 years working with law firms as General Counsel and Head of M&A for a large media group.
Currently in charge of commercial organization at PR Newswire
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
@smozarsky
SCOTT MOZARSKYPresident – Media & Partner Solutions, UBM Tech
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
PR Newswire is the global leader in innovative communications
and marketing services, enabling organizations to
connect and engage with their target audiences worldwide.
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
So, how does this
relate to law firms?
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
CONTENT MARKETING1
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
CONTENT MARKETING:
The creation and sharing of high quality, valuable content by the brand to engage current & potential audience and influencers.
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
The value exchange
LAW FIRMCurrency = Content
AUDIENCECurrency = Personal Info
Jane [email protected], XYZ Corp.
The firm continuously delivers relevant content & establishes
its worth to the audience
The audience trusts the firmenough to identify themselves &grant permission for engagement
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
IDENTIFY & TARGET
PROMOTE &SYNDICATE
CREATE, CURATE & OPTIMIZE CONTENT
LISTEN, ANALYZE MEASURES & STRATEGIZE
ENGAGE & INTERACT
LINKS FROM SOCIAL boost search rankings, so get your message shared [1] [2]
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
Map your content to the client’s buying process
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
What that looks like…
AWARENESS
• Ads• Press releases• Establishing Experts• Social media
PREFERENCE
• Case studies• Testimonials
CONSIDERATION
• Blog posts• White papers• Articles• Webinars
11
CHOICE
• Consultation• Out reach
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
Not so very long ago…
Traditional methods worked independently to informclients through EARNED and PAID media.
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
Content drives them all
OWNEDMEDIA
EARNEDMEDIA
PAIDMEDIA
SOCIAL + SEARCH + MOBILE
A brand pays to place ad or content
in a channel to drive conversation
forward.
Publicity gained through influencer
promotion, including shares,
likes & tweets.
Brand published content to drive
earned media and sustain buzz
around brand.
• Advertising• Events• Direct Marketing
• Press pickup• Blog mention • Social sharing• Word of mouth
• Company blogs• Company website• Company social
accounts
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
BRAND STREAMING:
A continual flow of new content by a brand to differentiate from competitors, attract new audiences, and build authority & goodwill with these audiences.
And as audiences pick up this content, share it and comment on it, conversation around your brand begins to reverberate throughout the social ecosystem.
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
1A. CREATING QUALITY CONTENT AT YOUR FIRM
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
I am herewith returning the
stipulation to dismiss in the above entitled
matter; the same being duly executed
by me.
?
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
I am way too busyto draft an article or
white paper. I need to get to 3,000 billable
hours a year!!!
?
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
I can’t generatea blog post about
today’s news. It takes time. I need to check citations, proofread
and have a few people internally
review it.
?
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
How to Create a Content Culture at Your Firm
Encourage Content In Different Formats
Blogs, Videos, Infographics, White Papers, Slideshows, Data
Play to Their EgosLawyers have large egos;
producing content establishes them as a thought leader
Play to Their WalletsShare data with attorneys
regarding the ROI associated with content marketing
Unleash Their Competitive SpiritLawyers don’t like to lose
Outsource Content ProductionAbundance of available specialists and content marketing platforms
Make It EasyLawyers like to draft using forms from prior work; the same can be used for
content marketing purposes
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
Publish a steady stream of content
Keep it relevant & interesting
TRUST RELIABILITY DELIGHT
Adapted via: http://danspira.com/2011/09/10/make-room-for-follow-through/
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
CONTENT SYNDICATION2
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
Amplify your reach through syndication to known and unknown audiences
PUSH TOAUDIENCES
MOBILE
SOCIAL MEDIA
ONLINE NEWS SITES & DATABASES
SEARCH ENGINES
CLIENTS &POTENTIAL CLIENTS
MEDIA OUTLETS
VIDEO PORTALS
BLOGGERS
JOURNALISTS
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
There are journalists &
bloggers being followed by the
specific audiences you want to reach.
Target these influencersto get your
content to their audiences.
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
LINK TO WEBSITE
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
LINK TO PAPER
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
Web syndication results
51%Visits to the KCSA blog up by
35%New visits to the site increased by
56%
Visits to the KCSA website increased by
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
NEWSJACKING3
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
NEWSJACKING:
To publish news and other content that provides insight or commentary around topical news conversations
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky
Be heard by new and existing audiences following these conversations
Establish your expertiseon timely topics
SUPREME COURTDECISIONS
NEW TAX
LAWSHEALTHCARE
Get noticed by influencers looking for expert sources
May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky