LMAtech2013: Content marketing best practices for law firms to use to attract new clients

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CONTENT MARKETING & ONLINE BEST PRACTICES FOR LAW FIRMS TO ATTRACT NEW CLIENTS SCOTT MOZARSKY President, UBM Tech

description

Scott Mozarsky, Chief Commercial Officer, PR Newswire Law firms are finding the importance of developing and publishing original content to optimize their online marketing efforts. With the need to expand their online presence comes certain hurdles that come along with emerging technologies in communications today. Learn best practices to leverage the tools available to firms to drive business through the use of multiple channels to syndicate content and multimedia elements to fuel discovery, reach new audiences, and keep current audiences engaged. The session will address: •Content marketing best practices •How to effectively syndicate and amplify messaging in the US and other target markets •Newsjacking •How to most effectively use video •Law Firm website best practices

Transcript of LMAtech2013: Content marketing best practices for law firms to use to attract new clients

Page 1: LMAtech2013: Content marketing best practices for law firms to use to attract new clients

CONTENT MARKETING & ONLINE BEST PRACTICES FOR LAW FIRMS

TO ATTRACT NEW CLIENTS

SCOTT MOZARSKYPresident, UBM Tech

Page 2: LMAtech2013: Content marketing best practices for law firms to use to attract new clients

May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

A little about me..

7 years as an M&A associate at two multinational law firms

6 years working with law firms as General Counsel and Head of M&A for a large media group.  

Currently in charge of commercial organization at PR Newswire

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

[email protected]

@smozarsky

SCOTT MOZARSKYPresident – Media & Partner Solutions, UBM Tech

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

PR Newswire is the global leader in innovative communications

and marketing services, enabling organizations to

connect and engage with their target audiences worldwide.

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

So, how does this

relate to law firms?

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

CONTENT MARKETING1

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

CONTENT MARKETING:

The creation and sharing of high quality, valuable content by the brand to engage current & potential audience and influencers.

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

The value exchange

LAW FIRMCurrency = Content

AUDIENCECurrency = Personal Info

Jane [email protected], XYZ Corp.

The firm continuously delivers relevant content & establishes

its worth to the audience

The audience trusts the firmenough to identify themselves &grant permission for engagement

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

IDENTIFY & TARGET

PROMOTE &SYNDICATE

CREATE, CURATE & OPTIMIZE CONTENT

LISTEN, ANALYZE MEASURES & STRATEGIZE

ENGAGE & INTERACT

LINKS FROM SOCIAL boost search rankings, so get your message shared [1] [2]

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

Map your content to the client’s buying process

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

What that looks like…

AWARENESS

• Ads• Press releases• Establishing Experts• Social media

PREFERENCE

• Case studies• Testimonials

CONSIDERATION

• Blog posts• White papers• Articles• Webinars

11

CHOICE

• Consultation• Out reach

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

Not so very long ago…

Traditional methods worked independently to informclients through EARNED and PAID media.

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

Content drives them all

OWNEDMEDIA

EARNEDMEDIA

PAIDMEDIA

SOCIAL + SEARCH + MOBILE

A brand pays to place ad or content

in a channel to drive conversation

forward.

Publicity gained through influencer

promotion, including shares,

likes & tweets.

Brand published content to drive

earned media and sustain buzz

around brand.

• Advertising• Events• Direct Marketing

• Press pickup• Blog mention • Social sharing• Word of mouth

• Company blogs• Company website• Company social

accounts

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

BRAND STREAMING:

A continual flow of new content by a brand to differentiate from competitors, attract new audiences, and build authority & goodwill with these audiences.

And as audiences pick up this content, share it and comment on it, conversation around your brand begins to reverberate throughout the social ecosystem.

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

1A. CREATING QUALITY CONTENT AT YOUR FIRM

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

I am herewith returning the

stipulation to dismiss in the above entitled

matter; the same being duly executed

by me.

?

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

I am way too busyto draft an article or

white paper. I need to get to 3,000 billable

hours a year!!!

?

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

I can’t generatea blog post about

today’s news. It takes time. I need to check citations, proofread

and have a few people internally

review it.

?

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

How to Create a Content Culture at Your Firm

Encourage Content In Different Formats

Blogs, Videos, Infographics, White Papers, Slideshows, Data

Play to Their EgosLawyers have large egos;

producing content establishes them as a thought leader

Play to Their WalletsShare data with attorneys

regarding the ROI associated with content marketing

Unleash Their Competitive SpiritLawyers don’t like to lose

Outsource Content ProductionAbundance of available specialists and content marketing platforms

Make It EasyLawyers like to draft using forms from prior work; the same can be used for

content marketing purposes

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

Publish a steady stream of content

Keep it relevant & interesting

TRUST RELIABILITY DELIGHT

Adapted via: http://danspira.com/2011/09/10/make-room-for-follow-through/

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

CONTENT SYNDICATION2

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

Amplify your reach through syndication to known and unknown audiences

PUSH TOAUDIENCES

MOBILE

SOCIAL MEDIA

ONLINE NEWS SITES & DATABASES

SEARCH ENGINES

CLIENTS &POTENTIAL CLIENTS

MEDIA OUTLETS

VIDEO PORTALS

BLOGGERS

JOURNALISTS

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

There are journalists &

bloggers being followed by the

specific audiences you want to reach.

Target these influencersto get your

content to their audiences.

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

LINK TO WEBSITE

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

LINK TO PAPER

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

Web syndication results

51%Visits to the KCSA blog up by

35%New visits to the site increased by

56%

Visits to the KCSA website increased by

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

NEWSJACKING3

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

NEWSJACKING:

To publish news and other content that provides insight or commentary around topical news conversations

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

Be heard by new and existing audiences following these conversations

Establish your expertiseon timely topics

SUPREME COURTDECISIONS

NEW TAX

LAWSHEALTHCARE

Get noticed by influencers looking for expert sources

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May 9, 2013 // CASE STUDY: Content Marketing Best Practices for Law Firms to Attract New Clients SCOTT MOZARSKY@smozarsky

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