LLPR Crisis Communication Theory & Practice (Sample)
-
Upload
christal-austin -
Category
Presentations & Public Speaking
-
view
165 -
download
0
Transcript of LLPR Crisis Communication Theory & Practice (Sample)
CRISIS COMMUNICATIONS : THEORY & PRACTICE
by CHRISTAL P. AUSTINCorporate Communications ConsultantLYRICAL LAVA PR
Oct. 28, 2015
TABLE OF CONTENTS- Strategic Conflict Management- Issues vs. Crises- Operating Vs. Non-Operating Crises- Conflict Lifecycle Management- Issues Management in Five Basic Steps- Threat Appraisal Model- Crisis Communication Channels- How to Communicate in a Crisis- Crisis Response Strategies- Crises Here at Home
Source: Institute for Public Relations, 2008
Source: Public Relations: Pearson New International Edition:Strategies and Tactics; Wilcox & Cameron
Competition Conflict
STRATEGIC CONFLICT MANAGEMENT
WHAT IS AN ISSUE?“…a situation that evokes the attention and concern of influential organizational publics and stakeholders”
Source: Institute for Public Relations, 2008
WHAT IS A CRISIS?Crises are show-stopping, people-stopping, product-stopping, reputation-defining situations that create victims and/or explosive visibility.
Source: The Lukaszewski Group, 2012
CONTACT US1.246.243.4307
AMPLIFY YOUR CRISIS COMMUNICATION STRATEGY
GET THE FULL PRESENATION.
BOOK ONE OF OUR SPEAKERS TODAY!
7
ABOUT US
LYRICAL LAVA PR IS A FULL-SERVICE AGENCY PROVIDING OUR CLIENTS WITH SUPERIOR SUPPORT
IN: CORPORATE COMMUNICATIONS | SOCIAL MEDIA MANAGEMENT |
EVENT PLANNING | MEDIA RELATIONS | ENTERPRISE SOCIAL NETWORKS SUPPORT
| MARKETING COMMUNICATIONS | GAMIFICATION OUR COMMITMENT IS TO DESIGNING CREATIVE, MEASURABLE PLANS THAT STRENGTHEN OUR CLIENTS’ REPUTATIONS AND HELP THEM TO
ATTAIN THEIR BUSINESS GOALS WITH APLOMB.