LJMU Enterprise Architecture Pilot (LEAP) John Townsend Deputy Director (Corporate Information...
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Transcript of LJMU Enterprise Architecture Pilot (LEAP) John Townsend Deputy Director (Corporate Information...
LJMU Enterprise Architecture Pilot
(LEAP)
John Townsend Deputy Director (Corporate Information Systems)
Background & ContextBackground & Context• LJMU commitment to the European
Foundation for Quality Management Excellence Model – winner of the 2008 UK Excellence Award
• Associated implementation of Balanced Scorecard approach to strategic management
• Well-established Development Programme using Managing Successful Programmes approach – coherent approach to managing all IS/Process projects – aligned with corporate strategy & Excellence Model requirement to manage by fact & process
Background & ContextBackground & Context
• Major investment in Oracle applications and technology
• Existing Information Systems Architecture project taking first steps in EA development
• New Governance structure with senior mandate to oversee Architecture & Principles
Pilot ObjectivesPilot Objectives• to gain familiarity with the TOGAF approach • to incorporate existing work into the TOGAF approach• to apply TOGAF to the ‘Student Recruitment,
Development and Support’ domain, completing first-cut Business, Information Systems and Technology architecture models for the area
• to evaluate the success of the approach in engaging with senior management
• to evaluate the success of the approach in aligning business objectives with information systems
• to evaluate the success of TOGAF in supporting SOA approaches
• to provide the basis for continuing EA/SOA work
Approach (emergent)Approach (emergent)• implement a Governance structure that mandates
Architecture development, develops Principles and gives Executive Board level endorsement
• start assimilating artefacts/learn about TOGAF• select a tool (BiZZdesign Architect)• model the EA across the whole organisation at a high
level, to give context/connectivity • select a burning platform to go into detailed EA and
demonstrate business value (in LJMU’s case, Student Recruitment, Development & Support – driven by a high profile two year project to transform student administration)
Key Areas of ActivityKey Areas of Activity• TOGAF: training & familiarisation, attendance at
Open Group Conferences • Tools: review & evaluation of possible tools;
deployment of selected tool• Business Architecture: review & assimilation of
existing artefacts• Governance: promotion through Governance
structure & development of Information Management Principles
• Research: reading ref other/alternative approaches eg Enterprise Architecture As Strategy; Dynamic Enterprise Architecture; attendance at various events
• e-Framework: workshop & familiarisation
TOGAFTOGAF
• TOGAF to EA like PRINCE2 to Project Management – seems too big, may be best treated as toolkit, use what works
• Is a process – fairly neutral on what an EA may look like, what tools may be used, practicalities of modelling
• The ADM seems to conflict with our use of MSP – from LJMU point of view, there is a point at which the ADM would hand over; equally, parts of the ADM seem to fall into the institutional strategic planning process
• Trick seems to be to align what you’re already doing with the ADM and fill in the gaps, rather than start with a blank sheet of paper
Strategic planning/Governance
ProgrammeManagement
ToolsTools• All research suggests a deployment of a
comprehensive EA tool is essential• Reviewed various options – Telelogic, Oracle,
Orbus – settled on BiZZdesign Architect• Based on the Archimate modelling language• BiZZdesign delivered training & follow up• Beginning to get to grips with using tool,
developing models in the area of Student Recruitment, Development and Support
• Using with Business• Seems to be right choice, as ‘easy’ as an EA
tool gets, particularly good in managing relationships
LJMU ArchitectureLJMU ArchitectureProspective
StudentAIO
Application Service (UCAS)
Enquiry Service
Applicant Acceptor
Student RecordMgt Service
Application
Enquiry
Oracle CRM System Oracle Finance System
CRM Service Applicant Service
Application AcceptanceEnquiry
Recruitment Process
Academic
Oracle Student System
GovernanceGovernance
• Critical in obtaining Senior Management buy-in
• LJMU existing investment in new Governance structures
• Ref workshop later
Information Management
Steering GroupBusiness Membership
Development Programme
Business Membership
IT Steering Group
Business Membership
ArchitecturePrinciples
InfrastructureBusiness Applications Needs ITMembership
Investment & prioritisation
Methodologies: MSP ITIL
MonitoringComplianceReview
Governance – IM Governance – IM PrinciplesPrinciples• 1. Information is a valuable shared institutional resource and must be managed
appropriately throughout its lifetime.
• 2. Information should be available to those who need it (ideally ‘anytime, anywhere, and anyhow’) subject to security and acceptable use policies.
• 3. University information must be trustworthy (relevant, accurate, timely, secure)
• 4 All members of the University community are personally responsible for managing the information they create and use.
• 5. Information management should add value to the University community.
• 6. The status of information sources (e.g. definitive/primary, derived/secondary) must be clearly defined and only definitive/primary sources should be updated.
• 7. Information management must comply with external statutory and regulatory requirements.
• 8. Information management principles will inform IT principles.
• 9. There is a common vocabulary and data definition.
• 10. The University is responsible for assisting staff to work in the most effective ways possible.
Research & EvaluationResearch & Evaluation• Alternative approaches: Dynamic Enterprise
Architecture (DYA) • Discussions with Oracle UK extending into
meetings with Griffiths Waite, Oracle consulting partner & EA/SOA specialist
• Engagement with EDUCAUSE EA constituent group (ITANA) & BCS Architecture Group
• Interest in Dutch SaNS group, taking an EA approach to implementation of Oracle Campus Solutions
Outcomes/Next StepsOutcomes/Next Steps• Overall high-level Architecture in place• Architecture for Student Recruitment,
Enrolment & Development modelled in Architect
• SUMS in relation to Enrolment in development for e-Framework
• Architecture approach recognised as beneficial, further EA work mandated as part of major project to move from the Oracle Student System to Oracle Campus Solutions by 2010
• Working with Griffiths Waite, Oracle EA/SOA consultancy, to progress this
e-Framework/SUMse-Framework/SUMs
Authenticate
Build Module Choice
Student manages his/her enrolment cart to select the optional module content for a programme of study and submits this for approval.
Business Process Names
Service Genres ORService Expressions (delete one)
Create
Modify
Validate
SMS OMRDataSources
Module Registration Service Usage Model
Obtain
Authorise
Search
Summary of Business Process Requirements
Administrator accesses his/her confirmation cart check and validates module choice.
Administrator loads module choice for pre-enrolment.
Validate Module Choice
Load Module Choice
Authenticate
Authorise
Modify
Obtain
Validate
<<load choice>>
Alert Alert
e-Framework/SUMse-Framework/SUMs
<<register>>
Module Registration
Student makes module choice. Submitted choices are validated by an Administrator.
Business Process Names
Service Genres ORService Expressions (delete one)
<<person details>>
Process Person Details
Person details forms are produced and circulated to students. Then processed onto the SMS.
SMS OMRDataSources
Returning Student Enrolment Service Usage Model
Summary of Business Process Requirements
Default core modules are loaded along with validated option modules
Pre-enrolment
<<arrival>>
Students arrival is verified, SLC is notified and student is Enrolled
Confirm Arrival
<<pre-enrol>>
SLC
Questions/IssuesQuestions/Issues
• Need to establish specific EA resource – Enterprise Architect as staff role
• Is Open Group membership necessary/beneficial for the future?
• Will BiZZdesign Architect prove to be the best tool in the longer term?
Some Initial ConclusionsSome Initial Conclusions
• Good Governance is essential• EA is not something you do just to have one –
needs to be applied where can deliver business benefits, if can’t, don’t bother
• It’s the journey, not the destination!
“Whichever route you choose, remember that EA is a path, not a destination. EA has no value unless it delivers real business value as quickly as possible. One of the most important goals of any EA is to bring the business sides & the technology side together so that both are working effectively towards the same goals”.
Roger Sessions, ObjectWatch, May 2007 http://www.objectwatch.com/white_papers.htm#4EA