Live Related Points

Password ChangeTrx. Entry Password changeBranch DirectoryDownload repwin.exeMail/SMS SetupSupport DownloadsPLB DownloadsCustomer Support or Help DeskMessage

Password ChangeClick on Password Change linkReset admin password using this optionEnter PasswordRetype PasswordClick on save

Trx. Entry Password changeDefault transaction password is same as of live login password (a123456)If you want to change this password of transaction, login live (admin/branch/client/sub-branch/group/) with this option Enter Password

Branch Directory

Download rep.exeClick on Save to download this file in any folder (Both rep.exe and csv files should be in same folder)

Mail/SMS Setup

Support Downloads

PLB DownloadsTo update the task on live ,click on PLb Downloads

Customer Support or Help DeskAdmin Login Login live by admin Default user id =sadminPassword=a12345Window on next slide will open

Department Maintenance

Representative Maintenance

Customer Support System

Mail/SMS setting for Support System

View Ticket

Change Password

Branch Login

Message

Path for message c:\capexweb\message\commonPut message.msg file in this folderIf you want to show message to a particular branch then create a folder named: branch in c:\capexweb\message\ and put the message file in branch folder. Message file should be of .msg extensionIf there is no file in common folder or branch folder, then message icon will not display on online softwate

Message icon is not displayed here because there is no message file in common folder

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