内蒙古赤峰市 孟凡杰. Warming up and Speaking Listening Language study Integrating skills Summing up Reading.
Listening, Integrating & Facilitating Skills
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Transcript of Listening, Integrating & Facilitating Skills
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Listening, Integrating &Facilitating Skills
Adrian Mark C. AlarconMa. Karina C. Borja
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What is LISTENING?Listening is the process of receiving, constructing meaning from, and responding to spoken and/or non-verbal messages (ILA, 1996).
LISTENING & HEARING are the same.
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Listening DO’s and Dont’sLook directly to the personAsk questionsDon’t interruptDon’t change the topicEvaluate emotionsRespond Listening Barriers
Bias or prejudice LanguageAttention span NoisePersonal concerns Emotions
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What is INTEGRATING?Integrating would mean how you paraphrase or summarize information when you are in a team (Camit, 2011).
It is in integration that different information are collected together to form
one idea.
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What is FACILITATING?Facilitating means making things easy (Merriam-Webster).
From its literal meaning, we can say that facilitating is an activity to accomplish tasks in an easier way.
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Responsibilities of a FacilitatorBe the standard-setters of discussions.Make the environment a priority.Be mindful of timing issues.Be responsible for articulating goals.Make use of various tools & techniques.Pay attention to group behaviors.Have a sense of humor.
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Facilitating DO’s• Exude confidence.• Use stories and examples relating to their tasks.• Select an appropriate technique.• Have lots of visually appealing handouts and flip charts.• Determine needed supplies, room requirements, & chair setup.• Think through the exercise and visualize potential problems.• Clearly explain activity directions & be prepared for questions.• Observe individual participation and involvement .• Be aware of individuals that may be experiencing discomfort. • Be available to talk/debrief with participants.
• Evaluate needs of the group.• Evaluate the experience and write down notes for
future trainings.
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Facilitating DONT’s• Impose a solution on the group. • Downplay people’s ideas.• Push personal opinions as the “right” answer.• Tell inappropriate or offensive stories.• Allow people to bully others in the group.• Talk a stance with one section of the group.• Tell too much about your personal experience and life.• Assume the demographics of your group.
• Make up an answer.• Dominate the group.• Say umm, aahh repeatedly.• Read from a manuscript.
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