LISTEN, LISTEN, LISTEN Success through Ideas and Innovation Management.

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LISTEN, LISTEN, LISTEN Success through Ideas and Innovation Management

Transcript of LISTEN, LISTEN, LISTEN Success through Ideas and Innovation Management.

Page 1: LISTEN, LISTEN, LISTEN Success through Ideas and Innovation Management.

LISTEN, LISTEN, LISTEN

Success through Ideas and

Innovation Management

Page 2: LISTEN, LISTEN, LISTEN Success through Ideas and Innovation Management.

People love using OrganisedFeedback our Idea & Innovation management platform.

That’s because we designed it like Steve Jobs wanted...

“Work hard to make it simple.”

Simple can be harder than complex: you have to work hard to get your thinking clean to make it simple. But it's worth it in the end because once you get

there, you can move mountains".

 

Page 3: LISTEN, LISTEN, LISTEN Success through Ideas and Innovation Management.

Participant Journey Innovation Team

A creative ideas community Idea review process

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The participant journey

Share Participate Navigate Include Feedback

Sharing ideas and initiatives

Votes, dialogue, evidence-led

Intuitive and personal

Profiles, alerts, Communication

Made part of the process

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Write down your thoughts 24/7

Share Participate Navigate Inclusion Feedback

• Describe itWrite your idea. State the issue and the benefits

• Share itCrowd source comments; have dialogue

• Classify itNote the subject and category

• Route itGet it in front of the right people

• Augment itUpload documents in support; add links

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Participate

Share Participate Navigate Inclusion Feedback

• VotePromote or demote ideas

• CommentImprove an idea, start a discussion

• RateRate other participant comments

• FollowFollow your favourite ideas

• ConnectConnect with the creator of the idea

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Personal Navigation

Share Participate Navigate Inclusion Feedback

• Find by... Filter by subject, tags and categories

• PopularitySee which ideas have the most activity

• StatusSee which ideas are planned, completed etc

• Date/votesFilter by most recent and top ideas

• My ideasView a history of ideas you have submitted

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Inclusion

Share Participate Navigate Inclusion Feedback

• Status updatesAutomated alerts when status changes

• New activityHighlighted ideas since last login

• E-mail alertsIdeas delivered to your inbox

• ProfilesTrack all activity and history

• LeaderboardSee where you are on the contributor list

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Feedback

Share Participate Navigate Inclusion Feedback

• Idea feedbackModerator comments and next steps

• Idea activity statsShowing the community levels of activity

• SessionsManagement can respond to special topics discussed

• Success StoriesBlog keeping you up to date with the latest successes

• CommunicationOne to one communication with idea creators

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Participant Journey Admin Setup for launch

A creative ideas community Ideas review process

Setup tasks

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Idea Review Process

View Report Update Communicate

View ideas, votes, comments

Export ideas to innovation team

Update idea status online

Communicate outcomes

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View contributions

View Report Update Communicate

• ReviewMonitor ideas, context, duplication.

• AssignPost managements comments and questions

• Ask for elaboration Pose question, respond to comments

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Innovation Team Reports

View Report Update Communicate

• Innovation HorizonList of all ideas, initial reviews

• Ideas by Category• Ideas by Status

Ideas can be further monitored

• Ideas by Priority...High, medium, low – run report by priority

• By Award.Enabling easier communication

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Update & Feedback

View Report Update Communicate

• Idea StatusUpdate status to inform the whole community

• Post CommentsPost managements comments and questions

• Attach DocumentsRoute to the right department

• AssignAssign idea to an individual or department

• DialogueIndividual dialogue with author

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Success Stories

View Report Update Communicate

• AcknowledgeHelps to motivate others

• PublicisePromote Innovation and success

• RewardOffer awards, prestige