List of in-House Prog (2012)

FMM INSTITUTE (475427-W) (Johor Branch) Tel : 07-3577 613 Fax : 07-3577617 /8 Website : www.fmm.edu.com.my E-mail : [email protected] / [email protected] / [email protected]

FMM INSTITUTE (JOHOR BRANCH)

No 1 & 3, Jalan Kencana Mas 1/1, Tebrau Business Park III, 81100 Johor Bahru, Johor Tel : 07-3577 613 Fax : 07-3577 617/ 8

Website : www.fmm.edu.my (FMM Institute) / www.fmm.org.my (Federation of Malaysian Manufacturers)

List of training programmes (FMM Institute JOHOR branch)

Please tick (�) or write down the number of the participants who would like to attend the required programme(s) at

the appropriate boxes.

1. Management And Performance Development In-house Public

� � Creative Problem Solving Skills

� � Developing Effective Middle Management Skills

� � Developing Leadership Advantage

� � Developing Strategic Business Plans

� � Effective Coaching And Counseling Skills For Managers

� � Effective Office Administration And Management Skills

� � Essential Management Skills

� � Impactful Presentation Skills

� � Innovate Or Perish: Developing Creative And Analytical Thinking Skills

� � Managing Difficult People For The Best Results

� � Managing Emotional Intelligence (EQ)

� � Managing Time And Personal Effectiveness

� � Manufacturing Project Management

� � Mental Dynamics For Maximizing Work Effectiveness And Increased Competitive Advantage

� � The Measures Of Success: Performance Drivers And Management

� � Workplace Trainer Development Programme (Train-The-Trainer)

� � Balanced Scorecard Strategy For Business Performance

� � Management Development Programme

� � Managing Crisis In Your Organisation

� � Managing Stress For Improved Work Performance

� � A Structured Approach Towards Creative Problem Solving And Decision Making

� � Professional Personal Development And Time Management

� � The Articulate Executive: The Art Of Effective Communication

� � Turning Around Difficult People And Conflicts Into Opportunities

� � Handling Foreign Workers Effectively

� � What Every Manufacturer Should Know About Insurance

� � Graduate Enhancement Programme

2. Sales And Marketing In-house Public

� � Backroom Sales Training For Non-Sales Personnel

� � Creating Customers For Life Through Customer Relationship Management (CRM)

� � Drafting A Marketing Plan

� � Excellent Customer Service

� � Export Marketing For Beginners

� � Key Account Management

� � Managing Your Sales Team

� � Overcoming ‘Your Price Is Too High’ Objection

� � Sales Negotiations

� � Sales Presentation

� � Selection Process And Appraisal Of Sales Personnel





� � Strategic Sales Planning

� � Strategic Selling

� � Turbocharged Your Company’s Sales, Marketing And Operational Effectiveness By Applying

Low Cost Internet Tools And Techniques

� � Effective Customer Service And Complaints Management

� � How To Acquire More Customers And Retail Them For Life? – By Adopting a CRM Approach

� � Increasing Your Export Business By Using The Internet

3. Financial Management In-house Public

� � Credit Management: Managing Your Credit And Receivables

� � Collecting Difficult Accounts

� � Effective Cash Flow Management

� � Finance For Non-Financial Managers

� � Financial Management In The 21st Century

� � How To Prepare And Maintain Full Set Of Accounts

� � Managing Your Costs Down And Value Up

� � Manufacturing Financials For Non-Financial Personnel

� � Managing Your Risks Effectively

� � Powerful Budgeting For Better Planning And Management

� � Taxation Made Easy For Non-Financial Personnel

� � Value Cost Analysis

� � Latest Update On Financial Reporting Standards (FRS) In Malaysia

� � Preparation Of Corporate Financial Statements Under Financial Reporting Standards (FRS) In

Malaysia

� � Finance For Engineers

� � Advanced Finance For Non-financial Managers

� � Finance And Taxation For Human Resource Personnel

� � Preparing A Business Plan For Your Banker

� � The Art Of Project Evaluation And Financing

� � Mastering Advanced Financial Accounting Practices And Procedures

4. Human Resource And Industrial Relations In-house Public

� � A Strategic Approach To Competency-Based TNA

� � Monitoring And Measuring Training Effectiveness

� � Competency-Based Interviewing Skills

� � Developing An Employee Handbook

� � Drafting An Effective Employment Contract

� � Managing Absenteeism At Workplace

� � Misconduct And Conducting An Effective Domestic Inquiry

� � HR/Personnel Administration And Practices

� � Towards An Effective Career And Succession Management

� � Understanding Labour Laws

� � Law On Sexual Harassment And Immoral Conduct

� � Workshop On Application And Claim Procedures From HRDF

� � Implementing An Effective TNA And Training Evaluation Systems





� � Managing Continuous Performance For Improvement

� � Effective Performance Appraisal Skills And Techniques

� � Current Issues In Industrial Relations

5. Operations And Logistics In-house Public

� � Aligning Your Manufacturing Strategies

� � Total Improvement Process Workshop

� � Cycle Time Reduction For Higher Profits And Productivity

� � Production Flow Analysis And Line Layout Optimisation

� � Production Planning And Control

� � Supply Chain Management

� � Work Measurement Techniques

� � Effective Logistics Management

� � Effective Negotiation Skills For Purchasers

� � Effective Purchasing Management

� � Pengurusan Pembelian Efektif

� � Inventory And Stores Management

� � Materials Planning And Control

� � Perancangan Dan Pengawalan Inventori

� � Operasi Stor Dan Gudang

� � Pengiraan Dan Penilaian Stok

� � Stocktaking And Evaluation

� � Strategic Procurement, Negotiation Skills And Cost Reduction Techniques

� � Managing Strategic Relationship With Suppliers

� � Systematic Distribution And Warehouse Management

� � Integration Of Supply Chain Management And Logistics Management

6. Quality Systems And Assurance In-house Public

� � Productivity Workshop: Implementation Of 5S

� � Bengkel produktiviti: Pelaksanaan 5S

� � 7 Alat QC Dan Pelaksanaan QCC

� � Productivity Workshop: Waste Elimination

� � Bengkel Produktiviti: Basmi Pembaziran

� � Design Of Experiment Towards Process And Product Optimisation

� � Failure Mode And Effect Analysis (FMEA)

� � Introduction To Statistical Process Control (SPC) Techniques

� � Advanced Statistical Process Control (SPC) Techniques

� � Kaizen: Strategi Peningkatan Berterusan

� � Kaizen: The Strategy For Continuous Improvement

� � Kaedah Pengeluran ‘Lean Manufacturing’

� � Lean Manufacturing For Optimum Production

� � Measurement System Analysis, Metrology And Calibration

� � Process Control: Measurement And Calibration

� � Process Validation For Medical Device Manufacturers

� � Productivity Improvement Techniques Towards Maintaining Competitiveness





� � Teknik Kawalan Kualiti Untuk QC

� � Understanding ISO 9001:2000 Requirements

� � ISO 9001:2000 Internal Quality Audit

� � Toyota Production System

� � Lean Six Sigma

� � OHSAS (Occupational Health and Safety Assessment Series): Occupational Health And Safety

Management Systems

7. Engineering And Maintenance In-house Public

� � Achieve Zero Defects Through Poka Yoke

� � Mencapai Defek Bersifar Melalui Poka Yoke

� � Basic Maintenance For Technicians

� � Penyelenggaraan Asas Untuk Juruteknik

� � Maintenance Management For Technicians (Intermediate Level)

� � Root Cause Failure Analysis For Maintenance

� � Analisis Punca Akar Kerosakan Untuk Penyelenggaraan

� � Total Productive Maintenance (TPM)

� � Penyelenggaraan Produktif Menyeluruh (TPM)

� � Cost Reduction Techniques For Maintenance

� � Predictive Maintenance (PdM) Techniques

� � Geometric Dimensioning And Tolenrancing

8. Technical In-house Public

� � Air Conditioning Maintenance

� � Basic Electricity And Troubleshooting

� � Hydraulics Maintenance

� � Plastic Injection Moulding Process

� � Plastic Injection Moulding Process Troubleshooting

� � Repair And Maintenance Welding

� � Welding: Braze Welding And Brazing

� � Welding: Gas Metal Arc Welding (GMAW/MIG)

� � Refresher Training Course For Boilerman: Steam Plant Operator For Boiler Operator And

Technician

9. Information And Communication Technology In-house Public

� � AUTOCAD 2006 (Basic/Intermediate/Advanced)

� � MS Office 2000 (Basic/Intermediate/Advanced)

10. Security And Industrial Safety In-house Public

� � Basic Electrical Safe Work And Practices

� � Understanding The Occupational Safety And Health Act 1994 And Its Regulations

� � Safety And Health At Workplace





� � How To Develop An Effective Safety And Health Committee

� � Emergency Response Plan (ERP)

� � Basic Emergency Response Team

� � Certificate In First Aid Skills And CPR

� � Sijil Latihan Pertolongan Cemas Dan CPR

� � Introduction To Hazard Analysis Critical Control Point (HACCP)

� � Verification And Internal Audit Of HACCP

� � Corporate Security Management

� � Security Investigation Techniques And Management

� � Safety And Health Management For Human Resource Professionals

� � Occupational Safety And Health Management In Hotels

� � Ergonomics, PPE, Chemical Hazards And Hearing Conservation

� � Hazard Identification, Job Safety Analysis, Inspection And Accident Investigation

� � Safe Forklift Driving Skills (BM)

� � Workplace Chemical Safety (BM)

� � Keselamatan Dan Kesihatan Di Tempat Kerja

� � Accident Prevention at Workoplace

� � Machine Safety and Handling of Materials

� � Evacuation Drill and Chemical Spills

� � Mengendalikan Bahan Kimia Dengan Selamat

� � Implementing and Maintaining ISO14001:2004

� � HACCP and Food Safety

� � Hearing Conservation

� � Workplace Ergonomic Programme

� � Accident Investigation and Reporting

� � Pengawal Keselamatan Yang Berkesan

� � Hazard Communication and Chemical Spills Clean Up

� � Safe Handling of Chemicals

� � Compliance with the Factories and Machineries Act and Regulations

� � Fire Prevention and Fire Fighting

� � Occupational Safety and Health Risk Management

� � Pemamdu Yang Berhemah

� � Safe Handling of Hazardous Chemical at Workplace

� � OHSAS 18001: Occupational Health And Safety Management Systems

11. Supervisory And Motivational Skills In-house Public

� � 7 Leadership Skills Of Highly Effective Supervisors (Mandarin)

� � Motivation For Higher Productivity (Mandarin)

� � Kepimpinan Dan Kemahiran Motivasi Untuk Ketua Operator

� � Bimbingan Dan Kawalan Prestasi Kerja Untuk Ketua Operator

� � Kemahiran Menganalisis Keperluan Latihan Untuk Penyelia

� � Kemahiran “Delegation” Dan Pengurusan Konflik Untuk Penyelia

� � Kemahiran Penyeliaan Yang Berkesan

� � Penyelesaian Masalah Dan Membuat Keputusan Berkesan

� � Penyelia Sebagai Pengurus Dan Pemimpin Pekerja

� � Teknik Pengendalian Mesyuarat Untuk Penyelia

� � Menangani Masalah Ketidakhadiran Dan Pekerja Bermasalah





� � Motivasi, Kepimpinan, Hubungan Kemanusiaan Dan Pembentukan Kumpulan Kerja

� � Jurulatih OJT Yang Kompeten

� � Pekerja Berdisiplin

� � Sikap Kerja Positif

� � Positive Work Attitude

� � Critical Skills For Supervisors

� � LEAD: Leadership Effectiveness Needs Attitude Dynamism

� � Performance Improvement And Motivation

� � Motivating Employees For Higher Productivity (Mandarin)

� � Habits Of Highly Effective People

� � Motivation For Higher Productivity

� � Outdoor Teambuilding Workshop

12. Export Management In-house Public

� � INCOTERMS And Its Interpretation In International Trade And Shipping Documentation

� � Practical Aspects Of Malaysian Customs Procedures

� � Goods And Sales Tax (GST)

� � Letters Of Credits (LC)

13. Communication In-house Public

� � Communicate With Power And Confidence

� � Effective Letter And E-mail For Business Advantage

� � Enhance Your Report Writing Skills

� � Communicate Effectively At Your Workplace

� � Write To Communicate

� � Better Grammar For Business Writing

� � Oral Presentation To Captivate Your Business Audience

� � Enhance Your Public Speaking Skills – The Phonics Way

� � Business English For Executives

� � Improve Your Business Writing Skills And E-mail Etiquette

� � Enhancing Communication And Interpersonal Skills

14. Clerical Development In-house Public

� � Telephone Techniques And Courtesies

� � Adab Bertelefon Dan Perkhidmatan Pelanggan

� � Clerical Development Programme

� � Program Pembangunan Perkeranian

� � Conventional Record And File Management

� � Kemahiran Pengurusan Rekod Dan Fail Konvensional

� � Penyediaan Manual Pengurusan Rekod Dan Fail Yang Efektif

� � The Quintessential Executive Secretary And PA

� � Managing Conventional Records And File Effectively

� � Take The Call! Appropriate Telephone Manners And Protocol





15. Certificate No. of Participants

� Certificate In Boilerman (BM)

� Certificate In Electrical Chargeman AO (BM)

� Certificate In Electrical Chargeman A4 (BM)

� Certificate In Wireman PW1 (BM)

� Certificate In Wireman PW3 (BM)

� FMM (ASQ) Six Sigma Black Belt Certification

� FMM (ASQ) Certified Manager Of Quality/Organisational Excellence

� FMM (ASQ) Certified Quality Engineer

� FMM (ASQ) Certified Quality Technician

� FMM Certified Energy Manager

� FMM Certificate In Safety And Health Officer

� FMM Certificate In Human Resource And Industrial Relations

� FMM Certificate In Production And Operations Management

� FMM Certificate In Manufacturing Management

� FMM Sijil Pengurusan Penyeliaan Untuk Industri (BM)

� FMM-MNSC Certificate In Shipping

� FMM Sijil Pengurusan Stor Dan Gudang (BM)

� FMM Certificate In Logistics Management

� Certificate In Steam Engineer

Kindly list down other training programmes that you request or looking forward:

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Overall comments on out training programmes, if any:

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Submitted by:

Company: ____________________________________________________________________________________

Address: _____________________________________________________________________________________

Contact Person: _______________________________________________________________________________

Designation : ______________________________________E-mail: __________________________________

Tel : ______________________________________Fax: __________________________________

List of in-House Prog (2012)

Documents

Transcript of List of in-House Prog (2012)