Lisa Machos BS, CPM,

Six Sigma MBB, PMP

Visual Resume

• A Review of My Core Competencies, Education, Certifications & Systems Knowledge

• My Experience Overview• Why I am “Above P.A.R.”• Recommendation Excerpts• My Contact Info

• Please note that specific university and company names and locations will be omitted to protect my privacy and keep my information secure as well as my references’. This information will be available upon request of my formal resume for valid employment/ and/ or contract opportunities. http://netsecurity.about.com/od/security101/a/Linkedin-Privacy-And-Security-Tips.htm

• Workflow Strategies• ROI/ Risk Analytics • Trained in FDA/HIPAA/FAA Regulations & Audits• ISO/GMP Procedures & Audits • Create ISO Compliant Procedures

• Pipeline Management• Contract & Pricing Negotiations• Cost Reduction Analyses• Logistical Solutions• Inventory Control• RFP & Bid Submissions

• Market Trending/ Data Research• Presentation & Launch Expertise• Show Exhibit Design & Set Up• S.W.O.T. & Competitor Analyses• Social Networks & Business• SEO Strategies• Photography & Videography

• KPI Development• Six Sigma Employee Training & Project Guidance• Major 5S Overhauls• Culture Change Agent• Root Cause Analysis

• 5th Edition PMBoK Curriculum

• Course work through Vision Training Systems

• PMIP Standard Testing

Daily advanced use of Excel including functions, formulas, pivot tables, vertical look up, macros, to compare mass data, prepare for analyses to create granular reporting and meaningful presentation of information while ensuring accuracy and integrity of inputs. Proficient in Microsoft Office: Word, Project, Access, PowerPoint. Oracle, SAP, JDE, Salesforce.com, Pentagon, MiniTab, Quicken, Visio, Photoshop Elements & Illustrations, Goldmine.

Social Networking and online SEO marketing: Twitter, Facebook, Slideshare, iMeet, LinkedIn, Flickr, Vimeo, Instagram, Brand Me, AboutMe, Infographics, Event Apps, Wordpress, Tumblr, PBWorks, Google Analytics and Google + and modules, Web Design.

FUNCTION:

Process Expertise Lean & CI Operations/ Supply Chain Management

Marketing

Developed process KPIs: Implemented Heijunka –

Reduced TAT by 80%

Recovered relationship with largest customer

Six Sigma Certification:

Inventory Accuracy

Increased to 98%

Team Lead: Competitor S.W.O.T.

Project All Asset Procurements

for Facility

Website Redesign/ SEO implementation

Tradeshows: Booth design &

set up/ transportation/ graphics/ ad

opps

New Events & presentations

to target customer base

Expanded service

capabilities/ 34% revenue growth

Managed all sales budgets

Military Contract Bids &

RFP Submissions

Developed training matrix-

increased attendance

levels

Closed company’s

largest deal in US history (26 years) of new

product/ service offering.

Developed metrics for

other depts. & performance

reviews

Managed rotating

inventory sets

Wrote WI & ECNs: Pkging, part changes/

obsoletion, market withdrawals/ NPIs –

per FDA regs

Company-wide Lean Training program

Created internal customer

advisory board to gather

improvement ideas

Increased program activity

by 400% but reduced freight

by 40%

New vendor

agreement w/

scorecard system

Developed ISO compliant

procedures for all

departments

*Managed 3 Team Members

*Managed 6 Team Members/ oversaw contracts

*Hired & Manage 4 Team Members

Consulting for LEAN

Transformation in non-

manufacturing environments

Aerospace Company – Aftermarket Department of OEMRole: Service Center Program Manager – Managed repair team of 3 employees.

Problem: Repair turn around time (TAT) on average 45 days; largest customer relationship on the verge of being lost due repairs over 200 days due to schematics for repairs on DC9 and DC10 aircraft product on microfish unusable for the wear & tear.

Action: Implemented metrics to focus Key Performance Indicators (KPIs) to more acutely gauge projected repair time & cost vs. actual, developed Heijunka board to specify repairs in 15 minute increments. Outsourced new repair design to complete largest customer repairs, visited and worked side by side with customer engineers to complete and sell solution.

Results: Reduced average TAT to 9 days which increased market business since we were one of the fastest options, recovered largest customer relationship to complete old repairs as well as garnered new business.

Overall, 16% increase in Service Center revenue.

Aerospace Company – Aftermarket Department of OEMRole: Service Center Program Manager – managed repair team of 3 employees.

Problem: Service Center TAT not optimal due to inventory stocks outs and higher priced procurement and last minute rushes through OEM work cells. System tracked inventory showing at 79%.

Action: Completed Six Sigma training and developed project to address issues. Root causes identified and quality audit processes implemented through the utilization of Six Sigma tools and statistical analyses.

Result: Objective to reach 95% inventory accuracy, achieved 98% accuracy.

Aftermarket Aerospace Company Role: Director, Sales & Marketing – managed contracted sales team of 4-6 remote representatives.

Problem: Current sales below projected numbers and budget and personnel unsupported. Company suffering from poor market image.

Action: Obtained service manuals to expand repair product capability. Utilized previous networking to tap new customer base, created a better presence at tradeshows and organized events to market company capabilities. Redesigned website and marketing collateral.

Result: Achieved 34% revenue growth in new business from 2007 to 2008.

Medical Services Company for Aerospace Market Role: Manager, Business Development (outside sales)

Problem: No sales on new product program offering to charter companies to provide all-inclusive packaging of services.

Action: Focused on two potential local targets (territory was 11 states) to provide detailed education on service & product package and helped develop a strategy to have end customers absorb cost over long term.

Result: First BDM to successfully close new product program offering, the largest singular sale in US company history (26 years).

Medical Device Manufacturing Company Role: Logistical Program Manager

Problem: Rotating medical inventory usage turn over at 12 annually, with stationary medical inventory sitting unutilized for as long as 2-3 months. A medical set of inventory could be in value of anywhere from $20k-60k. 30+ Field representatives requesting rotating inventory at the last minute all across the US and overseas resulting in high freight costs and lack of planning availability.

Action: Designed processes and worked with IT to develop an interactive inventory request on-line program to enable more accurate ordering and provide ample shipping time. Stationary medical inventory sets pulled from low volume sites to recreate into rotating inventory sets. Established new procedures to provide greater visibility to upcoming surgeries to support the pipeline of medical inventory sets.

Result: Rotation inventory program quadrupled within four months, by six months a $500k costs savings was achieved through improved inventory turns of 48 annually per set and freight costs reduced by 40% even with the increased activity and usage.

E-Commerce Company Role: Senior Manager, Vendor Compliance & Lean Transformation

Problem: Vendors delivering product late, packaging and photos for online sales sub-par, numerous variations to existing vendor agreements making action & resolution inefficient.

Action: Revised vendor agreement to include more detailed standard requirements around photos, product quality, product packaging, on time delivery, response time and returns (RMA assignment & crediting) resolution. The new agreement included a tracking and score carding system and would impose penalty fees as per industry standard if requirements were repeatedly unmet.

Result: Improved largest profit margin vendors’ (Tier 1 Suppliers) on time delivery from 48% to 98% within 3 months. Accurately identified and categorized $880k of defective product (without bar coding or historical info) and averaged returns to vendors and obtained cash credits averaging $300k per week.

E-Commerce Company Role: Senior Manager, Vendor Compliance & Lean Transformation

Problem: Company morale low, new leadership in all departments hired, new CEO wanted a Lean culture change and the methods of Lean Transformation to be introduced, accepted and utilized at all levels in the company in order to make immediate improvements and changes to a more structured and process oriented environment. Lean methodology was a new concept to all employees as most had never been in manufacturing positions previously.

Action: I created a 3-part training program centered around 1) introducing the history of Lean, terminology, tools and benefits to the individual employee by utilizing methods 2) how to incorporate Lean into everyday tasks and identifying opportunities for employment 3) process management, introduction to ISO standards, and finally a culture change “sell” to promote new company perception and solidarity within the company.

Result: Dedicating 9 hours a week to training, I trained 100+ employees in 2 months in 3 small group training sessions with interactive learning exercises to ensure full comprehension and use of tools. I also assisted executive team and upper management in coaching their own departments to expedite use, critical review and approval, and successful implementation of improvements, procedures and projects.

WHY LEAN WORKS FOR

ALL BUSINESSES

& HELPS YOU

There is one area during my business dealings where I am below par…

Fashion to the Rescue Fundraiser Event:

Secured Donors, Organized Volunteers, Show & Entertainment, Choreographed Tech & Sound, Directed and performed Event & Fashion Show, All Social Media

Marketing Materials.

Volunteer Consultation for Women Re-entering the Workforce:

Coaching a woman on Excel skills to prepare her for a job interview. Also provided group instruction on Social

Media Job Searching, Resume Consults and Interview Coaching.

“In dealing with Lisa Machos over the last 6 months, I have found her to be very responsive and easy to work with. When I needed a quick turn around of product requested from [Company] I was able to count on her to deliver. There have been several times while working with Lisa that, without her can-do attitude, all of us would have never met our program schedules.” ~ Customer, The Boeing Company

“Lisa Machos has been a unique employee. She has demonstrated strong leadership skills and takes a proactive approach in her tasks and projects. She has shown the ability to be flexible in her duties to benefit both the end customer and the company as a whole.” ~ Previous Direct Manager/ CEO of Company

“…Lisa’s [Machos] level of focus and energy were refreshing. It is important to note that the [team project] Lisa lead, was voluntary, and all work was to be done on the employees’ own time. This requirement had no adverse affect on Lisa. She invested many hours , ensuring our team performed well and felt fully supported. “~ Project Team Member, Director of Quality Aerospace

“I really appreciated Lisa’s [Machos] training, I really liked her style and how dedicated and enthusiastic she was, it made the training actually fun, and I dreaded going at first! I learned so much on LEAN and processes and Lisa is always willing to drop whatever she is working on to help answer my questions as I take these tools on. “~ Trainee Feedback on Survey, Buyer – Home Products & Furnishings

“I wanted you to know that we would not be procuring these new [product] if it had not been for Lisa Machos and how well she treated L-3 Communications.”~ Customer Feedback, email to my manager

“Lisa [Machos] is also very cost conscience. She is persistent to resolve cost issues with suppliers first…we have noticed a marked improvement in purchasing flexibility, material cost management and overall responsiveness…Lisa is very professional, prudent, proactive, takes initiative, communicates timely and clearly and is also very pleasant to work with…”~ Customer Feedback, RLX

External Internal

Existing customer appreciation/ introduce service & products to new customers event: Salsa making contest, dance instruction & dinner.

Team Building Event: Understanding Cross-Department

Communication Techniques Exercise

Assisting new LEAN Methodology trainees on A3 tool.

ljmachos@gmail.com

954.826.2179

www.LisaMachos.com (Coming Soon!)

https://www.linkedin.com/in/lisamachos

https://www.google.com/+LisaMachos1

@LisaMachos

https://www.youtube.com/c/LisaMachos1