Lipton Yellow Zone Program

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    Lipton Yellow Zone Program

    Activation Program

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    The Brief

    Period: September

    Duration: 1 Month

    Area: Market Centers in Urban Areas

    Channel: Coffee shops/Restaurants/Eateries Coverage: 100 Outlets Nationwide

    Target Market: 22 to 28 y/o adults in transition (YAITs)

    First jobbers, women and men Chinese Skewed Optimistic, full of energy and decisive Enjoys life, but health conscious food and drinks

    Still wants a drink that tastes good

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    The Objective

    Create / increase brand presence and

    drive awareness

    Increase store support and drive Permanisvolume

    100 outlets

    KUCs and Ex KUCs

    Deliver brand impact at a powerful and cohesive level

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    Strategy

    2 tiers

    Tier 1 To introduce, promote, persuade and sell the

    Program to obtain outlet participation via a SpecialActivation Team with Lipton Yellow Zone fulfillingthe following criteria's:

    Lipton Yellow Zone must involve the entire row of shopsor at least 80%

    Outlets must have license to put up parasols at all times

    Tier 2 Encourage consumption by sampling at outlet level

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    Agencys Recommendation

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    Barriers

    Placing of parasols on walkways are

    prohibited by law

    Th

    erefore,hawker centers are recommended:

    Crowded

    City Centre or within a highly populated housing

    estate

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    Touch points

    KUCs

    KL/PJ

    JB

    Penang

    Ex KUCs

    Seremban

    Malacca Kuantan

    Ipoh

    60%

    40%

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    Touch points KL/PJ

    Bangsar x 5

    Hartamas x 5

    Taman Megah x 5 SS2 x 5

    Peak period : Dinner Crowd ( 7pm to 9pm)

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    Touch points JB

    Wong Ah Fook Hawker Centre x 10

    Pelangi Hawker Centre x 10

    Peak period : Dinner Crowd ( 7pm to 9pm)

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    Touch points Penang

    Gurney Drive x 10

    Komtar x 10

    Peak period : Dinner Crowd ( 7pm to 9pm)

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    Touch points Seremban

    Jalan Yam Tuan x 5

    Market x 5

    Peak period : Dinner Crowd ( 7pm to 9pm)

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    Touch points Malacca

    Esplanade x 5

    Bunga Raya x 5

    Peak period : Dinner Crowd ( 7pm to 9pm)

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    Touch points Kuantan

    Seafront x 5

    Jln Beserah x 5

    Peak period : Dinner Crowd ( 7pm to 9pm)

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    Touch points Ipoh

    Greentown x 5

    Canning Gardens Hawkers row x 5

    Peak period : Dinner Crowd ( 7pm to 9pm)

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    ActivationT

    eam

    Roles & Responsibilities

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    Promoter Force Team

    8 teams for 7 touch points

    Sampling and trial team

    To encourage purchase

    KL & PJ to have dedicated teams due to distance Each team comprise 1 supervisor cum driver and 3

    promoters

    Work hours are from 5pm to 10pm every night for one month

    Preference for local team Dialect

    Understanding of needs

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    Promoters Targets

    Each Promoter

    45 drinks per night x 30 = 1350 drinks x 24 =

    32400 drinks during promotion

    Reach 100 consumers x 30 = 3000 potentials

    engaged x 24 = 72,000 potentials aware

    Effective sales target per promoter > 40 conversions

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    Data card

    Tear-off part of coupon

    Tracking details beside personal

    particulars Preference for drink

    Taste and comments

    Frequency of drinking outside

    In home consumption

    Preference of brand, type and why

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    Contact Strategy

    Supervisor will randomlyCheck with outlets onOrders/stocks

    Promoters explain theAttributes of theDrink and promo

    Promoterhands outThe promo coupon cumdatacard to

    Consumer to redeemFrom outlet

    PromotersThank consumers

    ConsumerhandsCoupon to redeemFor Lipton RTD atOnly RM 1

    PromotersApproach consumersand ask if they wouldlike to try

    Outlet owner draws fromStock ordered. Each canWill be stamped promoPrice RM 1

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    The Mystery Consumer

    7 mystery consumers will be deployed

    during the 1 month promo period to reward

    a consumer and an outlet owner

    Criteria for consumer

    Drinking the drink

    Criteria for outlet

    Cleanliness and outlook

    Prizes per day will be RM 100 each

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    MO Plan

    Recee team

    1 month

    Before promo

    Identify outlets

    & negotiate

    2 weeks prior

    Recruit and select

    Promoters in each

    state Training 5 days

    prior

    Launch

    Sell in team

    Set up team

    Printing of

    collaterals

    30 days countdown

    Design &

    Manufacture

    Promoters

    uniform

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    Measurements

    Potential(Traffic)

    Reach(Datacards)

    ConversionPromoter target

    Conversion %

    3 KUCs 180000

    (100 X 30 X 60

    outlets)

    90000

    (50%)

    18000 20%

    4 EX KUCs 120000

    (100 X 30 X 40

    outlets)

    60000

    (50%)

    12000 20%

    Total 300000 150000 30000 20%

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    Investment

    Sell in & Maintenance Team*

    Monthly Salary @ RM 2,500 X 14 RM 35,000

    Transport Allowance RM 500 X 14 RM 35,000

    Promoter Force*

    8 teams x 3 promoters each @ RM 1,500 pm RM 36,000 8 supervisors @ RM 2,500 incl transport allowance RM 20,000

    Logistics and pre prep RM 10,000

    Mystery Consumer x 7 @ RM 1,000 pm RM 7,000

    Gifts @ RM 200 X 30 RM 6,000

    Agency Management Fee* 20% RM 25,200 Agency Coordination Fee RM 15,000

    OOPs RM 5,000

    TOTAL RM 194,200.00

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    ROI

    RM 194,200.00

    Reach 300,000 potential = RM 0.64

    With

    data cards 150,000 = RM 1.29 30,000 Conversion = RM 6.47

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    Post Promotion

    Data collection, analysis and

    report

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    Data Collection

    Agency will collate all data cards and

    deliver to Clients office 2 weeks after

    promotion

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    Sales Analysis

    Agency will provide Client with breakdown

    of sales figures

    By touch point weekly

    2 weeks after promotion

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    Report

    Agency will compile a report of the promotion for

    sharing with Client

    From sell in

    Training

    During Promotion

    Sales Figures vs data cards

    Potential reach

    Pictures on ground

    Success rates in totality against measurements

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    Thank You