LINX 2015 Annual Report

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Annual Report 2015 London Internet Exchange

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At its Annual General Meeting on the 16th and 17th May LINX formally published it's 2015 annual report. The 20 page document features a welcome message from new LINX Chairman, Murray Steele, while CEO John Souter provides a comprehensive review of the year illustrated by five key metrics. These are growth in 100G member port orders, record member applications, budget performance as well as member and staff satisfaction survey scores. There is also a pictorial record of the past year visually demonstrated that 2015 had been another great year for LINX.

Transcript of LINX 2015 Annual Report

Page 1: LINX 2015 Annual Report

Annual Report 2015London Internet Exchange

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To commemorate the foundation of LINX in 1994, Telehouse commissioned a competition for students at the Slade School of Fine Art. The brief was to create a piece of art which deals with the Internet and its development over the last 20 years as a gift for LINX. Judging was undertaken by LINX CEO, John Souter, and Michelle Reid, Sales & Marketing Director at Telehouse Europe. The entry submitted by Slade School students Trent Bates and Miles Umney was the one chosen.

The artwork, entitled ‘Blanket’, which can be seen in close up on this page, is woven from Cat5 cabling and is described as “making visible the bare materiality of the internet, but more than this, it also carries connotations of comfort and security, warmth and stability”. The judges also felt it visually demonstrated how the histories of LINX and Telehouse are interwoven.

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Letter from the Chairman, Murray Steele Chief Executive’s Report, John Souter

Messages from the BoardI am pleased to be presenting such a positive annual report, based on a splendid year for LINX (see my 2015 review), and representing the strongest that LINX has ever been - from an organisational and resource standpoint.

LINX continues to go from strength to strength, whether it be in public affairs (where our work is ever more appreciated, and ever more necessary) or in the provision of peering services for our members.

I continue to be delighted that we have grown so large, from an organisation of around 100 members when I took on this role 15 years ago. In that time, we have embraced all manner of challenges, and come out stronger, wiser, and ready to face the future with confidence. I am extremely proud of my staff, and proud of the obvious respect that they command from our members.

LINX today runs six peering LANs and has points of presence in 19 colocation buildings, serving over 700 members scattered across 66 countries. We have nearly 60 staff, and in 2015 moved into our new London office at 24 Monument Place. A LINX to be proud of.

When I joined the LINX Board in June 2015, I knew that LINX was a thriving Internet exchange with a growing membership. I knew that LINX had a twenty year pedigree and that it was one of the most important IXPs in the world, making London a global hub for Internet traffic exchange. I had also picked up that LINX had a strong corporate culture, and a commitment to the principles of mutuality and respect for the members that are its owners as well as its customers.

What I did not know in June 2015, what I don’t think any outsider could fully appreciate, is how key decisions LINX makes are repeatedly and explicitly tested against LINX’s core values, to ensure that the company is always placing the members’ interests first. It was certainly quite a surprise for me to see the Board deliberately adopt a budget that aimed to make a deficit: that’s not something I have ever encountered before in my previous posts. But the guiding principle at LINX is that LINX’s money is members’ money, and any accumulated funds that are not needed for investment or prudent reserves are returned to members in the form of price cuts.

LINX’s Board is well served by a diverse group of non-executive directors, reflecting the range of different types of company that make up its membership: large and small, access

networks and content. Ensuring such a balance, with the views of smaller members given equal consideration with those of large corporates, is clearly important to LINX’s commitment to neutrality between its members. This applies not only in day-to-day matters, but also on a strategic level. It is the core of the trust members place in LINX: large and small, networks trust that LINX will treat all members fairly.

In closing this first letter to you, I would like to pledge my commitment to upholding these values during my chairmanship. I would also like to thank my two predecessors,

Grahame Davies who chaired LINX for over fifteen years, and Steve Wright who acted as interim chair in 2014-15, and who has

provided me with invaluable support during our handover phase, for conveying to me such an admirable organisation that I will be honoured to serve.

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January 2015: IXCardiff begins passing traffic over the exchange

“Having had the chance to reflect on this, I feel that 2015 may have been our best ever year! There are other contenders: 2011 (when we switched LON1 to technology from Juniper Networks) or 2012 (when we passed the test of the London Olympic Games with flying colours), but taken overall, even these years pale when compared to 2015.”

John Souter, LINX Chief Executive Officer

Five key metrics illustrate the story: 1. We grew our 100G member ports by five times,

ending the year with 60. Taking a long-term historical view shows how steep the rate of growth continues to be: it took the first twenty years of LINX’s history to get to 10Tb/s of total connected member capacity, and in the 21st year, 2015, we increased this by 50% to 15Tb/s.

2. We received 138 new applications for membership during the year - 40% up on the previous year, vindicating past decisions on pricing and strategy. The fact that so many networks from around the world are now choosing LINX (we now have members from 66 countries) not only makes us a must-reach global peering hub for the large networks, but also enables us to offer global peering opportunities to even our smallest members.

Review of 2015In September 2015 LINX relocated its LINX London headquarters to Monument Place.

Over the next two sections of this annual report LINX CEO, John Souter, analyses the key developments of the past 12 months

while also looking ahead to the year 2016.

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3. We comfortably beat our budget. In the budget approved by members in November 2014, we cut prices steeply, using accumulated reserves to cover a significant expected loss. Much higher sales in 2015 overtook this plan. As a result, we did need a mid-year surge in capital investment to satisfy the extra demand (50% higher capital spending than originally intended). Nonetheless, the additional growth left us with only a fairly small deficit at the end of year, and so in a much stronger financial position than forecast.

4. We had our best ever member satisfaction scores in our annual survey. Our comparative scores (with other Internet exchanges) were also excellent, and we continue to benefit from strong backing in areas like member relations and public affairs. It was particularly gratifying to see the way members regard our network stability and engineering competence.

5. And finally, we achieved a really good set of staff satisfaction scores, again from our annual survey. Perhaps the highlight was the result that we had a 97% response saying that “LINX is an enjoyable place to work”. You cannot really ask for better than that, and this in a year where the staff worked incredibly hard.

Summarising: respond well to dramatic member capacity growth needs, whilst tending to the underlying network and keeping it stable, whilst managing money prudently, whilst delighting members with the service offered (responsive, well planned etc.) and keeping the staff happy.

I like years like that.

February 2015: LINX presented with artwork by Telehouse to acknowledge 20 year partnership

LINX’s quarterly Member Conferences have been the cornerstone of the LINX community ever since LINX was founded. These meetings give members the chance to meet with their peers, to share knowledge and skills, and to stay up to date with events affecting the LINX community. Twice a year, they also host our General Meetings, the forum through which members govern the association by voting on resolutions and electing directors to the LINX Board. 2015 hosted some of our most popular and interesting member conferences to date.

LINX88 - FebruaryAt LINX88, our Head of Public Affairs, Malcolm Hutty, presented “Vision to Strategy”, an articulation of LINX’s Mission and Core Values, and a description of how we ensure that all our decisions at every level remain faithful to the principles of mutuality and membership.

The meeting also featured a guest IXP presentation by Irish Internet exchange INEX, and talks on IPv6 transition from LINX members, staff, and Board directors.

LINX89 - MayOur Annual General Meeting at LINX89 saw the election of two Board members: Mike Blanche of Google, and Steve Wright of IX Reach and Elite, who was re-elected following

a successful year as LINX Chairman. Highlights included member technical talks from NTT Communications and Everything Everywhere, a security presentation on DDoS attacks by Team Cymru, and a guest IXP presentation by the Milan Internet Exchange (MIX).

LINX90 - AugustLINX90 was the first ever LINX conference to take place in Wales, in honour of the recently launched IXCardiff exchange. The meeting provided an opportunity for new IXCardiff members, many new to peering, to meet and mix with the wider LINX community. This conference was also the first time many members met Murray Steele, our newly selected independent Chair, who presented his first impressions of LINX after two and a half months in the role. Among the most popular presentation were a history of RIPE NCC by Chairman of RIPE NCC and former LINX Board member, Nigel Titley; an update on the Community Broadband Initiative in Scotland, and an update on the Welsh interconnection scene.

LINX91 - NovemberWe rounded off the year with LINX91. This was the most heavily attended member conference of 2015, attracting 198 attendees in total. The members voted to ratify Murray’s appointment as independent Chair of LINX. The LINX91 conference also featured a panel on tools and automation, updates on UK, European and global Internet policy, and a fascinating presentation on building transatlantic cables.

Read more about LINX’s vision, mission and core values on our web site at

www.linx.net/about/vision-mission-values

LINX Member Conferences

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Investing in the Future of LINX

What does the year ahead hold for us?Firstly, with Extreme Networks having excluded themselves from contention for upgrading our LON2 network, we have set ourselves the challenge of building an “innovation LAN”. Our ambition is to take this to the next level, to be a major step-change in capability and performance.

We are currently consulting with our members about this, and the plans are still in development as I write. We see major benefits for members, big and small, coming out of this development. For smaller members, we want to see protection from the impact of being in the rough and tumble of a large common broadcast domain, and, especially for larger members with many ports, we want to be able to offer protection from edge card failures.

The Year Ahead

In 2016 LINX will be consulting with its members as it seeks to develop the LON2 network as an innovation LAN.

March 2015: LINX take delivery of second generation Juniper PTX chassis

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Secondly, we have been fortunate to recruit Kurtis Lindqvist as our new Chief Marketing Officer. Kurtis has a wealth of experience running a highly successful IXP at Netnod – an exchange with a very similar ethos to our own.

More than that, Kurtis has earnt tremendous respect in the industry as a thought-leader and as the Chair of Euro-IX. Revitalised with a recent course at the International Institute for Management Development (IMD), I am sure Kurtis will challenge us further and lead his team to yet greater heights.

Thirdly, 2016 has already been an action-packed year for Public Affairs, with the continuing drama of IANA transition, and the publication of the Investigatory Powers Bill. These debates look set to continue in 2016, together with European developments such as the implementation of the NIS Directive.

We also expect 2016 to be a big year for 100G port orders, continuing the trend of 2015, and it’s quite possible that we may see 100G ports overtaking 10G ports in terms of connected capacity by the end of the year.

And then there are last year’s numbers (see my piece in this annual report reviewing 2015). Beating those will take some effort.

All in all, 2016 promises to be another exciting year for LINX! LINX Chief Executive Officer

“In 2016 LINX will continue to develop and launch new products and services to ensure that it maintains its

position as one of the World’s leading IXPs.”

John Souter,LINX Chief Executive Officer

April 2015: Sixth IXManchester regional conference takes place

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As John has already mentioned, demand for 100GE ports exceeded all expectations in 2015. We completed our initial network build out plans for LON1 (the “Juniper LAN”) late in the summer, but our capacity provisions were consumed almost immediately. This pushed us to embark on a second build out of LON1, revisiting the design, budget and annual materials orders. Our network engineers did a fantastic job of balancing the need to upgrade the network rapidly while minimising the impact on members. As a result, we comfortably met the twin challenges of fulfilling the high number of 100GE port orders in October and November and building a high capacity backbone to support all of the ISL traffic.

Meanwhile, Extreme Networks’ decision to focus on the enterprise market prompted us to begin rethinking our approach to LON2. There were hints of this change in focus as far back as 2014, but in 2015 it became clear that Extreme would not be able to serve our escalating need to grow the LON2 LAN. The key elements they could not support were the use of the multi-slot chassis range (Black Diamond X8), the increased port capacity requirements, and our desire to move to a standards based MPLS core architecture.

By the beginning of 2016, we had a healthy range of alternative vendors to consider. Timing considerations, the views of our members, and the outcome of detailed POC testing will all inform our final strategy for LON2 in the year ahead.

We also continue our investment in tools, automation and support systems. We consolidated our software engineering talent and initiatives into a new team, with a clear ambition to drive our performance and capability aggressively in 2016. We launched the beta version of our new stats system, bringing together the IPFIX, sFlow and SNMP member stats into a new member facing user front end. This beta progressed into a full production release late in the summer of 2015.

LINX TechnologyBuilding a Stronger and Resilient NetworkOur year in technology was shaped by three main developments: exceptionally high demand for 100GE ports, changes in Extreme Networks’ corporate strategy, and our own drive to invest in tools, automation, and software development.

“LINX is simply essential to our network fabric of content delivery. Armed with what we consider an experienced organisation, LINX listens and keeps its services and infrastructure aligned to Sky’s needs.”

Laurent Lavallee, Head of Network Architecture & Strategy at BSkyB

May 2015: Over 160 delegates from 90 different organisations register to attend LINX AGM

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“We continue our substantial investment in the LINX peering LANs, building highly available, secure and trusted networks across London, the UK and into the Americas. Seeing over 50% increase in edge capacity demand within a single year, the work quality and talent of all our engineers has been instrumental in making this year a success for LINX and all our members.”

Richard Petrie, LINX Chief Technical Officer

June 2015: ConneXion partner RETN upgrade their reseller port to 100G

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Just as LINX was originally created to end the “tromboning” of local traffic back and forth across the Atlantic, in 2015 our regional IXPs in Manchester, Cardiff and Edinburgh helped our members to “keep traffic local” to a greater extent than ever before.

IXManchesterOur largest regional exchange, IXManchester continued to grow strongly throughout 2015, reaching a total of 70 connected members, a connected capacity of 340 Gb/s and more than 28 Gb/s peak traffic. The sixth IXManchester conference attracted 60 attendees - a testament to the enthusiasm and engagement of the local member community.

IXScotlandAfter a slow start to life, our Scottish exchange showed welcome growth in 2015, benefitting from our decision to offer all members a 1G port on every LINX exchange, included with their membership. Increased uptake shows members interest in the opportunity to break out traffic locally in order improve service to their customers in Scotland.

IXCardiffIXCardiff reached 30 connected members in 2015, its first full year of operations. The exchange continues to benefit from an active and supportive local community, including a steering committee of committed local members.

UK Local ExchangesLINX held its first quarterly member conference outside England since 2001 when visiting the Welsh capital of Cardiff in August. The venue was the Radisson Blu, Cardiff, which saw well over 150 delegates attend.

In 2012, we launched a bold new initiative to develop regional Internet exchanges in the UK. Over the four years that followed, we have made it our mission to gradually shift the centre of gravity in UK peering, creating a more

diverse, decentralised and resilient peering infrastructure for all of our members.

July 2015: LINX CEO John Souter presented with ISPA Lifetime Achievement Award

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“We are determined to deliver value to the membership in return for the investment we have made in the USA. Having myself as a member of the senior executive team based in the country is the first step to achieving that and ensuring it is getting addressed at the highest possible level”

Ben Hedges, LINX Chief Commercial Officer

Launched in March 2014, our North Virginia exchange, LINX NoVA, is one of our most exciting and ambitious projects to date – our first American exchange, and indeed our first IXP outside the UK.

Originally managed entirely from London, in June 2015 we decided to send Ben Hedges, then our Chief Marketing Officer, on a four-year secondment to the United States to dedicate himself to our American operations. As Director of LINX’s newly formed American subsidiary, LINX America, Ben will work to support the LINX community in America, and market and promote LINX membership, with a particular focus on recruiting vital new access providers to LINX NoVA.

LINX members in the US can look forward to a number of dedicated services provided by LINX America, starting with US-focussed billing and payment support, and expanding to include local member relations staff working in line with American time zones.

At the same time, networks connected to LINX NoVA and any future LINX IXPs in the region receive all the benefits open to LINX members globally, from public affairs representation to the opportunity to connect to any of our exchanges anywhere in the world.

LINX NoVAAugust 2015: LINX exhibit and sponsor at AfPif in Maputo, Mozambique

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Exchange Growth

685Member ASNs66 Countries

New LINXapplications in 201560 Member-facing 100GigE ports135

Connected member ports 1632864 Member-facing

10GigE Ports

Over 5.000 Tbs Peak Traffic inc.PI 15.113

Terabits of connected

capacity

MembershipLINX welcomed 138 new members in 2015, making this a record year for membership growth. This was no doubt helped by our decision to make a radical departure from past pricing policy by including a 1GE port on each of our LANs without additional port fees as a benefit of LINX membership, making it easier than ever before for smaller networks to join the exchange.

We also saw a phenomenal 500% increase in demand for 100GE ports, which was accomplished without a significant reduction in demand for lower speed ports.

Against the backdrop of increasing demand and membership growth, individual members reported high levels of satisfaction with the service they received from LINX. In our annual member satisfaction survey, members awarded us our highest overall satisfaction rating ever. 89% of members said that LINX had maintained or improved its performance over the past year, with less than 1% of members disagreeing with that assessment.

Kurtis Lindqvist, formerly Netnod Chief Executive, hasbeen appointed LINX’s new Chief Marketing Officer

September 2015: LINX help launch the first UK and Ireland Peering forum event in Sheffield

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Products and Services by end of 2015

LINX Products• Public Peering Network traffic exchange over a shared network

• Private Interconnect Member point-to-point connections

• LINX from Anywhere Remote Layer 2 connections

• ConneXions LINX connection via vLAN

• New Member rack space Rack space at PoPs available directly through LINX

• vPoPs Datacentres providing remote connections to a

LINX peering LAN- Branded PoPs Connections provided via a LINX approved Layer-2

carrier- Transmission PoP New for 2015! Connections provided via a resilient DWDM

connection

LINX Local Exchanges• IXManchester Peering LAN in North-West England

• LINX NoVA Peering LAN in North Virginia, USA

• IXScotland Peering LAN in Edinburgh, Scotland

• IXCardiff New peering LAN in Cardiff, Wales

LINX Services• Public Affairs Membership representation on matters of public policy

• Route Servers Free peering service of member advertised routes

• Time Servers LINX time servers distribute high accuracy time

Partners2015 was a year of rapid growth for the LINX ConneXions programme. This programme allows members to resell fractions of a peering port to their customers and to offer remote connections to LINX’s LANs, making it easier than ever for members to join our exchanges.

Over a third of 2015’s new member applications came via our ConneXions partners - more than ever before – and eight members signed up to become LINX resellers as part of the programme.

Connexions partners also played a vital role in the growth of our regional exchanges, helped by our decision to provide a 1GE port on each of the LINX LANs, included as part of the membership fee. Combined with the availability of fractional ports, this provided an easy route for many of our members to expand to additional peering LANs (Extreme LAN, IXManchester, IXCardiff, IXScotland and NoVA).

We spent 2015 working more closely than ever before with our datacentre partners, including the partners where we have physical equipment, as well as those with which we have a commercial relationship (our branded PoPs). We increased our marketing activity with these particular partners, sponsoring events and designing literature, spreading our message to a wider audience than ever before.

“‘LINX achieved unprecedented levels of growth in 2015, with record increases in membership, port

demand and capacity, all while maintaining the high standards of service that our members expect.”

Jo Fereday, LINX Product Manager

October 2015: IXScotland celebrates its second birthday

New products and services are developed in line with the LINX core values of openness, neutrality, transparency and mutuality. 2015 saw the expansion of our channel programme for data centres, with the introduction of “transmission PoPs” – a new way for a datacentre to become a LINX point of presence, giving our members the greatest possible choice of locations from which to connect to LINX.

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LINX has engaged with this process both as part of the ISP constituency, and through participation in the Cross-Community Working Group on Enhancing ICANN Accountability (CCWG-Accountability), the group formed to develop enhancements to ICANN’s accountability as a precondition for transition.

Throughout our engagement with the IANA transition process, we have focussed on a number of key priorities.Firstly, that ICANN’s mission should be strictly limited, and that ICANN should not be allowed to develop into a general regulator of Internet content.

Public Policy

Secondly, that the limits to the scope of ICANN’s mission should be fully enforceable, in a court of law if necessary, and that all materially affected parties should have the power to hold ICANN accountable to its mission and by-laws. Thirdly, that the multi-stakeholder nature of ICANN should be preserved, and that ICANN should not be allowed to become an inter-governmentally led body, either officially or in practice.

At the time of writing, the IANA transition process is nearing its close, although a complex process of implementation still lies ahead, as do a whole host of accountability issues that were deferred until after transition.

We have also been engaged with both the Internet Governance Forum (IGF) and the International Telecommunication Union (ITU), both of which sought to develop best practices for Internet exchange points in 2015. Our priority in both fora has been to ensure the IXP-operators and their associations are recognised as the legitimate source of best practices for IXPs. These processes ultimately saw the entire Internet community unite behind the Internet Exchange Federation (IX-F) as the true, definitive source of expertise in this area.

November 2015: Appointment of new LINX Chairman Murray Steele confirmed at LINX91

Global Internet Governance 2015 was another active year for our Public Affairs team in the International Internet Governance arena, with a particular emphasis on “IANA transition” – the process of transferring stewardship of the DNS root zone, numbering resources etc. (the “IANA functions”) from the National Telecommunications and Information Administration (NTIA) - an agency of the US Department of Commerce - to the global Internet community.

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Domestic & European Policy In February, a cross-party coalition of former police chiefs, defence ministers and intelligence commissioners - Lords King, Carlile, Blair and West - mounted a doomed attempt to re-introduce the Communications Data Bill (the so-called “Snoopers’ Charter”) as a last minute Lords amendment to the Counter-Terrorism and Security Bill. The amendments were withdrawn at the request of government representatives, who promised that a revised version of the Communications Data Bill was in development – a promise which, as we shall see, they kept.

February also saw the publication of new draft codes of practice for “equipment interference” and interception of communications – “equipment interference” being the polite term for “hacking” by the security services and other government agencies, theoretically covering anything from breaking the encryption on a criminal suspect’s smartphone, to compromising cloud services relied upon by thousands.

On equipment interference, LINX pushed for a greater emphasis on maintaining the security of national infrastructure, especially where alternative powers can be used to achieve the desired ends. We argued against any attempt to introduce vulnerabilities into infrastructure services, which would weaken the security of the global communications system as a whole.

European PolicyIn Europe, the Network and Information Security Directive achieved political agreement in December. The Directive, which at the time of writing is due to come into force in May 2016, designates IXPs as “essential services”.

This is likely to result in the imposition of some regulatory obligations for LINX and other European IXP operators - for example, greater incident reporting requirements. However, the IXP community achieved a victory by convincing the Commission to replace previous, over-broad definitions of “IXP” with a definition consistent with that of the Internet eXchange Federation (IX-F), the organization which best represents the global IXP community

On interception of communications, we called for more detailed guidance for assessing the necessity and proportionality of interception warrants, and for greater clarity in categorising communications as “internal” or “external” to the United Kingdom.

The themes of equipment interference, interception, and data retention would re-occur with the publication of the Draft Investigatory Powers Bill. The general election freed the Conservatives from the restraining hand of their Liberal Democrat coalition partners, and they proceeded to introduce a Draft Bill which replicated many of the flaws of its predecessor, the so-called “snoopers’ charter”.

Surveillance and data retention dominated the UK policy landscape for much of 2015

“The themes of equipment interference, interception, and data retention would re-occur throughout 2015, first with the draft codes of practice, and later with the Draft Investigatory Powers Bill.”

Malcolm HuttyLINX Head of Public Affairs

December 2015: Extreme LAN network upgrade completed following Juniper LAN upgrade in November

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2015 Financial CommentaryWe had originally planned for a substantial deficit in 2015, reflecting a desire to return funds to members - but this was overtaken by events and we ended the year with the LINX Group reporting a consolidated deficit of £248,905.

The Directors consider that the company has performed well during the financial year, with very satisfactory results across all of the metrics we use to measure our performance. In general, we operated within our agreed budget, but the dramatic increase in member capacity (expressed through orders of 100G ports running at more than double our forecast) meant that the Board authorised 50% more capital expenditure than originally planned. Operational expenditure remained much closer to the original budget, although the detailed breakdown was influenced by the change in the member port demand pattern.

During the period covered by this report, we have continued the policy of reducing prices - and this continues to be vindicated by the high rate of new membership applications (138 in 2015) this financial policy has been explicitly endorsed by a membership vote.

FinancialReport Statement of Income and 2015 2014

£ £

Turnover 13,278,544 12,610,042 Distribution costs (340,294 ) (301,386) Administrative expenses (14,243,436) (11,509,664) Other operating income 1,048,871 876,828 Operating surplus (256,315) 1,675,820 Interest receivable 9,264 10,546 Surplus on ordinary activities before taxation (247,051) 1,686,366 Tax on surplus on ordinary activities (1,854) (2,109) Surplus on ordinary activities after taxation, being surplus for the financial year (248,905) 1,684,257

Balance Sheet 2015 2014

£ £

Fixed assets 8,326,027 4,829,703

Current assets 6,072,674 9,219,832

Current liabilities (2,923,118) (2,325,047)

Net assets 11,475,583 11,724,488

Members’ funds 11,475,583 11,724,488

Retained Earnings

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issues affecting member exchanges within the region and from other jurisdictions that could potentially impact the membership in the future. LINX CEO John Souter is the only member of the Euro-IX Board to have served continuously since the organisation was founded in 2001.

Internet Exchange FederationThe Internet Exchange Federation (IX-F) is a global platform for associated Internet Exchange Point Associations, such as Euro-IX, working together “to build a global IXP community and help the development of IXPs throughout the world”. LINX CEO John Souter is currently a member of the IX-F Executive Board.

The Internet SocietyLINX is an “Organisational Member” of the Internet Society (ISOC). ISOC’s policy and international engagement activities are rooted in the organisation’s fundamental belief that the Internet is for everyone and should be available to people everywhere. The organisation works with governments, national and international organisations, civil society organisations, the private sector, and other stakeholders

LINX continues to enjoy a supportive and collaborative relationship with its community partners. Through our relationships with the wider Internet community, LINX affords members the opportunity of representation at a global level, the chance to benchmark performance, a role in helping make the Internet a safer, more trusted space and the chance to influence European policies and procedures.

EuroISPAEuroISPA, the pan-European association for organisations representing the ISP industry, is a key partner for LINX, enabling us to influence policy and legislation at the EU level. Malcolm Hutty, LINX’s Head of Public Affairs, is chair of the intermediary liability committee, and the global Internet governance committee. He previously served as President of the association for five years.

Euro-IXLINX is a founder member of Euro-IX, the European Internet Exchange Association. LINX and the IXP community meet to discuss and share ideas and experiences for the mutual advantage of the membership via technical meetings, mailing lists and online resources. Euro-IX also gathers information on regulatory

to reach decisions about the Internet that conform to its core values. LINX strongly supports ISOC’s mission to preserve and protect the open, collaborative, distributed, multi-stakeholder model that has defined the successful development of the Internet to date. Internet Society membership enables LINX to influence Internet policy on a global stage, through international forums such the IGF, the ITU and ICANN.

Internet Watch FoundationLINX was instrumental in the creation and start-up of the Internet Watch Foundation (IWF) as a way to help hosting providers identify and remove child abuse images hosted on their servers. 2015 was a record year for the IWF, which helped ISPs remove more illegal images by the end of July than in the whole of the previous year. LINX works with the IWF to ensure that the practical imperatives of LINX members are fully incorporated in IWF policy.

LINX in the Wider WorldPartners, Associates and Supporting Organisations

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Working for the Good of the Internet

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2015

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