TrainSmart India“Linking people and process through Training & Coaching, to attain corporate and financial success”

TrainSmart LLC is a Training & Performance Management Company.

TrainSmart LLC has been providing training solutions to small and large corporations worldwide since 1994.

TrainSmart LLC has World class expertise in providing certified Trainers, Consultants and Instructional Designers.

TrainSmart ‘s team of professionals are committed to helping individuals and organizations achieve outstanding levels of performance.

TrainSmart has many distinctive features benchmarked with ASTD & ISTD adaptations and procedures.

One such highlight of TrainSmart is to map the SOP compliance levels at the retail level, thereafter deploy training & coaching tools to bridge the gaps.

Frost & Sullivan, renowned industry analysts and growth consultants, have named TrainSmart LLC the recipient of the Customer Value Leadership of the Year Award.

TrainSmart LLCOVERVIEW

Our Corporate Values provide the foundation for TrainSmart Business principles. Our values and principles also support us in our journey to corporate growth.

At TrainSmart, we're committed to achieving our mission. This requires great people who are bright, creative and energetic, and who share the following values:

Integrity: First and foremost, we are committed to integrity in all that we do, always, everywhere.

Respect: We respect every individual – our employees, our consultants, and our clients. We value and benefit from the diversity and entrepreneurial spirit of each individual.

Professionalism: It is our duty to perform to the highest standards of professionalism. We are determined to deliver outstanding quality so that we unite with our clients and have long lasting relationships.

Teamwork: It is the essence of our ability to succeed as a trusted vendor of training solutions to our clients. We continue to learn from our employees, consultants and strategic partners – sharing skills, resources, and experiences to help benefit our clients as well as ourselves.

Commitment: We are committed to personal excellence and self-improvement. We draw strength from performance evaluations – striving to excel and improve in all aspect of business.

Dedication: We are dedicated and have the willingness to take on big challenges and see them through.

Corporate Values

S.No Title Details

1 Strategic Learning Analysis Conduct an assessment of the customer’s learning system

2 Learning Solution DesignUse a systems approach to engineer learning solutions aligned with business objectives

3 Content Development & Sourcing Develop, source or customize courseware to meet documented objectives

4 Content Delivery Use a mix of delivery media to transfer knowledge and develop skills

5 Learning Administration Provide metrics-driven learning administration services

6 Learning Evaluation & Measurement Measure the impact of learning on individuals and organizations

7 Program Office Partner with the customer for governance and providing overall management of the engagement

8Learning Technology

Apply technology to enhance the effectiveness of learning activities

“If we did all the things we are capable of, we can make the difference.”

- Thomas Alva Edison

Our Capabilities

1.Training Need Analysis

2.World Class Instructional

Design

3.Blended Learning

Approach in Media Selection

4.Customized Program

Development

5.Participant Nominations

Management & Test/Evaluations

6.Training Delivery by SMEs

7.SOP Compliance

Audits, Mystery Shopping &

Coaching

TrainSmart Bureau of 7

TrainSmart's customized learning and support solutions help companies enhance productivity, Reduce time-to-market, improve process quality, and increase revenues.

Training Management System

D-day

Schedule Courses

Schedule Courses

Update Training Records

Update Training Records

Confirm Participants

List

Confirm Participants

List

Create Sign-up Sheet

Create Sign-up Sheet

Create Student List & Send Invitation

letters

Create Student List & Send Invitation

lettersPresent ReportsPresent Reports

Create Training Report

Create Training Report

TMS

START- 14 days

- 10 days

- 5 days

+2 days

monthly basis

monthly basis

- 30 days

Our Capabilities

Audio-VideoProduction

SME in 7 Industries

Insurance

Automobile

TelecomConsumer Durables

BPO

IT

SME approach in Content Development & Training Delivery

ManufacturingChamberlinEisenmann CorporationEncoatFisher ScientificGentex CorporationPenrayInsurance Blue Cross Blue ShieldUniversal Casulity CompanyGovernmentCity of KalamazooNASAMichealson & MessingerTelecom/ElectronicsMotorola

ConstructionNorthern BuildersAccounting/InvestmentNykiel CarlinRetailWalgreens Spiegel CatalogHealthcareNorthfield LabsCole ParmerThomas EngineeringXIBI China TechFoodservice DistributionBiRiteFood ServiceMcDonalds

Trucking/AutomotiveNavistar InternationalDetroit DieselLincolnFinancialDiscover CardBankingFirst Michigan BanksFirst Midwest BankHarris BankSoftware DeveloperZenodata UtilitiesComEdGas TechnologyNIPISCO

Pharmaceutical Hollister Inc.MomentaMonsantoPharmaciaPfizerSearleTap PharmaceuticalTakedaWalgreensWyethMarketing ServicesA.C. NielsenVNU Business MediaOilAmoco

Our Global Client Base

Mumbai

Skoda Auto

Chennai

Preeti Home Appliances

Delhi

Samsung IndiaSpice-Hot SpotPiaggioVideoconHSBCCanara-OBC-HSBC Insurance

Bangalore

SITBELInfosys

Total Trainer

BaseShared

Certified Trainers

Dedicated Certified Trainers

Indian Operations since 2006

1. Product & Functional Training 2. Technical and Process Trainings3. Selling skills , Sales & After sales Training4. Technical Writing

5. Training for Technical Report Writers6. Sales & Service SOP compliance Audits 7. Mystery Shopping8. Customer Service Training9. Product & Process based AV Production10. Grooming & Service as per Hospitality

std. 11. Grammar and Communication Training 12. Presentation skills 13. Train the Trainer TTT14. Business Writing skills 15. Anger & Stress Management 16. Attitudinal realignment training 17. Leading effective meetings 18. Team Building

19. Public speaking & Personality Development

20. Customer Service 21. Listening skills 22. Call Control 23. Feedback, Counseling and Mentoring 24. Leadership/ Leader-shift25. Motivation skills 26. Time Management 27. Advanced Communication Training 28. Interviewing Skills 29. Interpersonal Skills 30. Language Enhancement 31. Goal Setting, Planning and Execution32. Pageant trainings for contestants 33. Work Life Balance 34. Managerial Effectiveness 35. Negotiation Skills 36. Multiplex Management

Summation of all courses

37. Air & Auto Show management training 38. 360 degree feedback39. Transforming the work culture40. Front Office Etiquette41. Business Etiquettes 42. Communication Skills43. Tele-conferencing44. Orientation/Induction training – Welcome Aboard!!!45. Ms Word, Ms PowerPoint & Ms Excel46. Grammar & Language in Technical Writing47. Working with Images48.Leadership & Executive Coaching49. Communication for Success 50. LEAP – Leadership Acceleration & Effectiveness Program 51. “How to be a better Manager” patented open Training

Workshop 52. Influencing Skills53. Coaching for High Performance54. Creative Thinking55. People Power56. Equip Yourself (Emotional Intelligence)57. Voice & Accent + Culture Training (USA, UK)

Summation of all courses

• Professional Training Development & Deployment Process

• Technical & Sales Support

• Standardized Process & Procedures for Training Deployment

• Global Knowledge Bank

• Multiple Training Delivery Capabilities

• Powerful Training Management System (TMS)

– PC base

– Web base

• Reporting

• 5 Level Training Performance Evaluation Available

Our Approach & Differences

Level Measurement Focus Level Measurement Focus

5. Return on Investment

Measures participant satisfaction with the program and captures planned action

Measures changes in knowledge, skills, and attitudes

Measures changes in on-the-job behavior

Measures changes in business impact variables

Compares program benefits to the costs

1. Reaction & Planned

2. Learning

3. Job Application

4. Business Impact

Evaluation -Types

Do Up

Go to the Spot

Evaluate Gap

Establish Enabling Needs

Design Document

Media Selection

Collect Resources

CreateTrainer MaterialStudent Material

Assessments

Approval

Pilot Session

Train The TrainerSession

Roll Out

LogisticsManagement

Feedback

Product Changes

Tracking Competition

Third PartyReviews

Feedback & Reporting Enhancement

DeployDevelopDesignDipstick

Development Process

• Dedicated in-house content team with SMEs, Instruction designers & Graphics developers.

• TrainSmart India’s Training content delivers :

– Excellent Instructional design

– Case Studies, Role Plays, simulations, AVs, illustrations, graphics &

animations.

Our Content Development Process

Out-taskingOut-tasking Selective OutsourcingSelective

OutsourcingComprehensive

OutsourcingComprehensive

Outsourcing

Specialist firms help with specific tasks or parts of the learning processes. Out-tasking tends to be project driven and uses transactional pricing.

External service firms take complete responsibility for and control of selected processes or activities. The approach is process driven and helps to mitigate risk.

An outsourcing firm takes over an organization’s total training operations. Here, too, the approach is process driven.

Narrow Moderate Broad

Project ScopeTrainSmart India

The Out sourcing-Out tasking Continuum

TrainSmart India Strengths Benefits

Extensive experience in providing large-scale learning solutions

Offers ability to drive change across organizations with large geographical spread.

Global presence Provides scalability across cultural and linguistic barriers

Business Process based approach focused on strategic and business issues

Frames issues and solutions within a business process context.

Partnership with clients Combines the skills, talents and insights of client and TrainSmart India

Tried & tested Training & consulting governance and project management processes Delivers solutions on time and within budget

SME Approach Provides systematized approach toward continual improvement

Linkage to TrainSmart Training Company Inc. U.S.A Offers viability and access to over 9000 courses ,world class Training resources and technologies

Why TrainSmart India ?

Arun Kumar.R Prabhjot

CEO-India Operations Sr. Manager Client Solutions +91 9310091168 85-1004-2055

Mail prabhjot@trainsmart.co.in

TrainSmart Learning Solutions Pvt. Ltd.C-61 D, 6th Floor, DLF Super Mart-1

DLF Phase-4, Gurgaon-122009, Haryana, India.Fax : +91 124 4043461url : www.atstrain.com

Corporate Information