Linkedin talk aug 14.2
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Transcript of Linkedin talk aug 14.2
Your jobis not
your job
Alice: Would you tell me, please, which way I ought to go from here?The Cat: That depends a good deal on where you want to get to.Alice: I don't much care where.The Cat: Then it doesn't much matter which way you go.
What is your job?
Your jobis not what you do,
but the goal you pusue
What is your job?
What is the primaryjob of every
player?
Help the team win
What is the primaryjob of everyemployee?
Contribute toaccomplish theorganizational
mission
“To create economic opportunity for
every member of the global workforce.”
What is your job?
• WHAT
•WHY• HOW
Doing your job may be hazardous
to your career
system sub-systems
People get measured and compensated by the performance of their sub-system!
Team Goal Score > Opponent
DefensePrevent
OffenseScore
5 - 40 - 1
1 - 04 - 5
Company Goal Revenues > Costs
OperationsSave
SalesSell
5 - 33 - 2
3 - 15 - 4
Strength Weakness
One Team Free Riders
Alignment Complexity
Cooperation Moral Hazard
Risk Pooling
Adverse Selection
Global Incentives
Strength Weakness
Excellence Silo MentalityFocus Myopia
Accountability Sub-optimization
FavorableSelection
Risk Bearing
Local Incentives
“The economic problem of (an organization) is rapid adaptation to changes in its particular circumstances. Then, the ultimate decisions must be left to the people who are familiar with these circumstances, who know directly of the relevant changes and of the resources available to meet them. This problem cannot be solved by first communicating all this knowledge to a central board which then issues its orders. But the "man on the spot" cannot decide solely on the basis of his limited but intimate knowledge of his immediate surroundings. There still remains the problem of communicating to him such further information as he needs to fit his decisions into the whole pattern of changes of the larger (organizational) system.”
• WHAT• WHY
•HOW
Why doesthe apple
fall?
gravity
let go
Out of control
In control
Why are youlate?
innocence
impotence
victim
responsibility
power
Player
it broke
it spilled
you started it!
it got delayed
it got lost
it’s toodifficult
you are notcollaborating!
VictimWhat happened to you?Who’s to blame?What did he do wrong?Why did he do it?What should he have done?What should he do now to fix it?
© 2011 Axialent, Inc. Todos los derechos reservados.
result =
challengevs
response-ability
If you don´t feel part of the problem…
you cannot be part of the solution
What can I do to
respond to this
situation?
PlayerHow did you contribute (by doing or not
doing) to bring about the problem?How do you want to solve it?What have you done so far?What can you do now to respond more
effectively to the challenge?What can you learn from this?