LinkedIn For Government Contractors - 617 …...LinkedIn For Government Contractors Contact...

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Copyright 2009 Patrick O’Malley Corporate Training Pg 1 LinkedIn For Government Contractors Contact Information: Patrick O’Malley (617)-PATRICK www.PatrickOMalley.com [email protected] Kimberlee Hayward, CEO, Center for Business Relationship Strategies http://Marketing2gov.com 202-448-1997

Transcript of LinkedIn For Government Contractors - 617 …...LinkedIn For Government Contractors Contact...

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Copyright 2009 Patrick O’Malley Corporate Training Pg 1

LinkedIn For Government Contractors

Contact Information:

Patrick O’Malley(617)[email protected]

Kimberlee Hayward,CEO, Center for Business Relationship Strategieshttp://Marketing2gov.com202-448-1997

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Copyright 2009 Patrick O’Malley Corporate Training Pg 2

Your Prerequisites/Needs

• From description– have a LinkedIn account – know how to invite connections and accept

connections • You want to understand

– what LinkedIn is– how to use it to network for government

business

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Goals/Objectives• You will

– understand the basic concepts of LinkedIn to• create a more effective profile• build your network

– understand how to use LinkedIn as a research tool for • prospecting, teaming partners, B2B & B2G• cold calling• setting up a meeting & entertaining• referrals• keeping in touch

– learn a few of my undocumented tips

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Why Are We Here? • Pat O’Malley

– I do keynote speeches and corporate training• LinkedIn• Facebook, Twitter, Social Media• Internet Marketing• Google SEO & PPC

– VP of Operations for search engine that was tied with Google in 2000

• Kimberlee Hayward– CEO of CBRS – Govt business is about relationships

• We do NOT work for LinkedIn

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Outline• Social networking today vs 10 years ago• What is LinkedIn?

– Your LinkedIn “profile”– Searching for others– Building a network– More profile tips– Other features

• Implementing sales techniques using LinkedIn • Along the way

– Some of my “Missing LinkedIn Tips”– Mistakes to avoid

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Social Networking • 10 years ago

– who is the decision maker or COTR in some target agency

– do I know someone there– learn what I can about the COTR

• Business always done– People you know, like and trust– Through referrals

• What if information was more available?• LinkedIn …

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Old School NetworkingFriends & Business

AssociatesPeople they

know

You

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What Is LinkedIn?

• A web site http://www.LinkedIn.com– Profiles, not “resumes”– Each Profile has a database of “friends”

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Your LinkedIn Profile• Make it simple

– Not a resume– Add

• Companies• Schools• Years

– For a LinkedIn tutorial • Google “LinkedIn tutorial”• or http://www.marketing2gov.com/linkedinwebinar.html• or http://www.patrickomalley.com

– Resources• Go to bottom to Government Contractors Webinar

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Connections – Your LinkedIn “Friends”

• 1st level connections are “friends”– You (and your “friend”) both agreed to connect

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Connections – Your LinkedIn “Friends”

• 2nd level connections are “friends of friends”

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Connections1st Level

Connections2nd Level

Connections

Purchaser at Raytheon

is looking for a sales job

VP of Operations at Lockheed

You

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2nd Level Connections

• Heart & Soul of LinkedIn• Beauty of mathematics

• 50 times 50 = 2500• 200 times 200 = 40,000

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3rd Level Connections

• 3rd level connections are “friends of friends of friends”

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How To Build Your Network

• When you first create your profile– Add contacts from Hotmail, Outlook, etc

• Tip – ok to give password• Find profiles by name

– Example• Meg Toland from convention

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Networking With LinkedIn1st level

connections2nd level

connections

You

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Networking With LinkedIn1st level

connections2nd level

connections

You

Thomas Lee

Maria (Masha) Ratanova

Myles Bristowe

John Cass

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More Ways To Build Your Network

• Someone invites you• Give LinkedIn email addresses in bulk

– “Add Connections” in green on left– See my web page

• http://www.patrickomalley.com/elearning_linkedin_add_text_file_of_email_addresses.html

• or http://www.marketing2gov.com/linkedinwebinar.html

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Who would you connect to?• Work related

– Current colleagues– Clients– People you met at conventions– Competitors/teaming partners??

• Social– Friends– College roommates, social club members, teammates– High school friends– Neighborhood groups– Parent groups– Military friends– Childhood friends, i.e. Cub Scout, Girl Scout, Baseball, Gymnastics, …– Relatives– Others

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Summary So Far

• Editing your profile• Connections

– 1st level connections are “friends”– 2nd level connections are “friends of friends”

• Building your network through– email addresses from Hotmail, Outlook, etc– invites you receive– invites you sent

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Undocumented LinkedIn Tips• Misspell your last name?

– See my web page for details and video• http://www.the-linkedin-speaker.com/blog/2009/01/27/missing-linkedin-tip-

%e2%80%93-misspell-your-last-name-in-your-linkedin-profile/• or http://www.marketing2gov.com/linkedinwebinar.html

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Undocumented LinkedIn Tips• Maiden name

• http://www.the-linkedin-speaker.com/blog/2009/04/15/linkedin-training-best-way-to-put-your-maiden-name-linkedin-profile/

• or http://www.marketing2gov.com/linkedinwebinar.html

• Nickname• Yours ….

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LinkedIn Tip

• Your “Professional Headline”– Not your title– Marketing slogan– Shows up in a lot of places, including Q&A

• Blog entry at– http://www.the-linkedin-speaker.com/blog/2009/05/07/linkedin-training-

tip-professional-headline-should-be-a-marketing-phrase-not-your-job-title/– or http://www.marketing2gov.com/linkedinwebinar.html

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LinkedIn Tip

• Don’t invite people you don’t know!• If 5 people say “I Don’t Know” you, you

are “blacklisted”• Apologize, and you get 5 more

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Whoah

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LinkedIn – Rolodex

• Rolodex or Address Book– Connections, i.e. friends

• 1st level connections

– Gets updated when connections move• Deb Lavoie story

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LinkedIn For Sales - My Opinion

• A Rolodex• A research tool for

– Prospecting, B2B & B2G– Teaming Partners

• Primes and subs

– Cold calling – Preparing for meetings– Referrals

• Many other things

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Buying & Selling 10 years ago …

• Ask people you trust about …– Personal

• doctor, auto mechanic, et cetera– Business

• do you know someone who purchases ….• referrals for who needs my product

• How many people could you realistically ask?

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Connections1st Level

Connections2nd Level

Connections

Purchaser at Raytheon

is looking for a sales job

VP of Operations at Lockheed

You

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Elements Of Sales• Research

– Finding decision makers– First meetings– More…

• Prospecting– Teaming partners

• Cold calls• Referrals• More …

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LinkedIn For Research

• Use Search People in upper right corner, which should say “Search Profiles”

– http://www.the-linkedin-speaker.com/blog/2009/05/04/linkedin-training-tip-search-people-search-profiles/

– or http://www.marketing2gov.com/linkedinwebinar.html

• Search by– location– title– company– much more

• advanced class

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LinkedIn For Research

• What words would be in your target’s LinkedIn profile– By category:

• DOD• D.O.D.• Department of Defense• Dept of Defense

– By company: Raytheon, Lockheed, GE

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LinkedIn For Prospecting (Teaming)

• Use Search People in upper right corner, which should say “Search Profiles”

• What words would be in your target’s LinkedIn profile– By title: VP of Sales– By company: Raytheon, Lockheed, GE– By skill: Top Secret, Java Coder

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Prospecting

• Find someone?– Do you know someone that knows the decision

maker?• If you do find someone…

– Play nice, LinkedIn style• Ask for an Introduction through some “connection”

– or • Call the intermediate contact directly

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LinkedIn For Cold Calling

• Look up the target person’s profile– Do you know someone who knows them?

• Look on the right hand side of their profile – So you have anything else in common?

• Schools• Old companies• Interests

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LinkedIn For 1st Meetings

• First meeting– Scrutinize their profile

• Former companies• Schools• People in common• “Interests” at the bottom

• To entertain them …

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Referrals Thorough LinkedIn

• Pick your best clients– you must be a 1st level connection to see their

connections– look at their profile – click Connections (5 lines under their name)– “browse”

• Rules?– Useful for strong referrals– Be careful not to overstep boundaries

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Referrals Through LinkedIn1st level

connections2nd level

connections

You

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Privacy Concerns? • Upper right

– Account Settings– Email Notifications (on left)

• Prevent your connections from seeing your other connections?– http://www.the-linkedin-speaker.com/blog/2009/05/29/linkedin-

training-tip-hiding-your-connections/– or http://www.marketing2gov.com/linkedinwebinar.html

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Keeping In Touch

• Emails– To get all email addresses for connections

• http://www.the-linkedin-speaker.com/blog/2009/05/12/linkedin-training-tip-exporting-your-connections-or-how-do-i-send-a-bulk-email-to-my-connections-mass/

• or http://www.marketing2gov.com/linkedinwebinar.html– Careful

• Updates remind them of you– your status field– picture– answer questions

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Miscellaneous LinkedIn Features• Questions & Answers• Groups

– Join ones related to your industry– Join ones that your “targets” would join

• Recommendations (Formal)• Events• Services

– Company (at top) -> Services -> Real Estate• More in Advanced class …

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More?• My website

– www.PatrickOmalley.com– Left navigation

• LinkedIn videos and tips• LinkedIn Blog

• CBRS Training web site– http://www.marketing2gov.com/linkedinwebinar.html

• Invite me if you want

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LinkedIn - A Bad Name

• What do you need?• You are

– looking for knowledge– relevant information– fast

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Call it …P

A

T

R

I

C

K

rompt

ccess

o

elevant

nformation

ontaining

nowledge

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LinkedIn - My Opinion• Different things to different people

1) A way to find old friends & colleagues2) A Rolodex or Address Book that gets updated when people move3) A research tool4) A way to get referrals from great clients5) A tool to find services or contacts for business6) A “trust” network7) Job hunting8) A place to ask and answer questions9) A networking tool to meet new people10) A way to form groups with people11) A way to passively remind people about you12) Staffing 13) More…

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Summary Of Goals/Objectives• You now

– understand the basic concepts of LinkedIn• create a profile• set up your network• use LinkedIn for research

– understand how to use LinkedIn for • prospecting• cold calling• setting up a meeting & entertaining• keeping in touch

– learn a few of my “Missing LinkedIn Tips”

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Conclusion

• Power of a “friends of friends” network• LinkedIn will be huge

– something like it?– best right now

• If you don’t use LinkedIn, …

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Advanced Class

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The End

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Bonuses

• 15 minutes on phone at 617-PATRICK• Free “How To Use Twitter” webinar

– In a month or two• Free LinkedIn webinar if

– Fill out our survey