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Transcript of Licensing
Cisco Unified Workspace Licensing
© 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1C97-418641-00
Session number: 925 008 565
Lokální tel. pro Česko: +420 221 435 100
Lokální tel. pro Slovensko: +421 258 255 309
Cisco Unified Communications PortfolioCall Processing
Network Infrastructure
Presence ServicesContact CenterMeetingPlace
Presence ServicesMessaging ServicesContact CenterMeetingPlace
Mobility ServicesPresence ServicesContact Center
Integrated Services
Integrated Services Mobility
Messaging
Video
Integrated ServicesMobility
Video
Clustering
Add Network Infrastructure as Required
Integrated ServicesIncludedPSTN, FXS
Smart Business Communications System Hardware Options WirelessPoE SwitchingMonitoring
Optional Unified Communications
Applications
Mobility ServicesPresence Services
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 2
Smart Business Communications System
Unified Communications Manager Express
Unified Communications Manager Business Edition
Unified Communications Manager
UC 500 Series Integrated Services Router
MCS 7828 MCS SeriesPlatform
Call ProcessingUnified Communications Manager Express
Up to 250 Users
Unified Communications Manager
Up to 500 Users
Unified Communications Manager
30,000 + Users
Unified Communications Manager Express
Up to 48 Users
Integrated ServicesPSTN & FXS
Messaging
Video, VPN/Firewall
VideoPSTN, FXSMessaging, Video Basic VPN/Firewall
Empowering Workspaces With Cisco Unified Communications
Controller Connector
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 3
Cisco Unified CommunicationsEnabling the Human network to
effectively collaborate every time, everywhere, everyone’s connected Warrior/
Sales ManagerServicer
UC
Cisco’s Definition of Unified Communications
SpeechVirtualization Presence Mobility VideoPolicy
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 4
Unified Communications
Mobile UCClients
Unified Messaging
Contact Center
IPTelephony
Web Conferencing
Call Processing
Video/AudioConferencing
Cisco Unified Workspace Licensing
� The simplest, easiest, most cost-effective way to get Cisco UC
� IncludesUC client software
UC server software
UC access rights
New
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 5
UC access rights
All in a single user license!
� At a killer price
� Also provides for 3 years of upgrades and service
� Strategic new licensing model for Cisco
Why Cisco Unified Workspace Licensing?
� Reflects that Cisco Unified Communications solution extends beyond the desktop and the licensing strategy must unlock the full workspace potential of its users
� Provides customers the freedom to cost-effectively give every user the full unified communications workspace experience rather than just dial tone and voicemail
� Simplifies Bill of Materials (BOM) creation, order entry,
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 6
� Simplifies Bill of Materials (BOM) creation, order entry, subscription, and support for field and channel partners
� Gives the field and channel a powerful competitive advantage over Microsoft, Avaya, and Nortel
Cisco Unified Workspace Licensing
Business Edition
Call Control Platform
Cisco Unified Communications Manager Business Edition
Minimum Minimum 50 Users
Standard Edition Professional Edition
Cisco Unified Communications Manager
Cisco Unified Communications Manager
Minimum 100 Minimum 100
� Add Servers, phones, and video cameras� Add SMARTNet for hardware parts and replacement
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 7
Minimum Users
Minimum 50 UsersMaximum 500 Users
License Unified Workspace Licensing CUCM-BE-WL
Software Subscription
3-year UCSS required
Service and Support
Essential Operate Service (ECD) –(Required to maintain UCSS)ECD covers MCS7828
Servers Media Convergence Servers:Unified Communications Manager BE Workspace Bundle (50 Users) required , MCS for CUP
Minimum 100 Minimum 100
Unified Workspace Licensing CUWL-LIC-STD
Unified Workspace Licensing CUWL-LIC-PRO
3-year UCSS required 3-year UCSS required
Essential Operate Service (ESW) (Required to maintain UCSS)
Essential Operate Service (ESW) (Required to maintain UCSS)
Media Convergence Servers (MCS) - Quantity and Model Depend on Capacity and Design
Media Convergence Servers (MCS) - Quantity and Model Depend on Capacity and Design
Unified Workspace Licensing (WL) Defined� All software—Client and Server—is included� The customer receives a special folder containing all PAKs and media� Servers, phones, and video cameras are purchased separately
Functionality What Is Included in the Unified WL Busi ness Edition
Standard Edition
Professional Edition
Video Conferencing Cisco Unified MeetingPlace Express (25 Unified WL=1 Port) N N Y
Web Conferencing Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)
N N Y
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 8
Unified WL=1 Port)
Audio Conferencing Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)
N N Y
Contact Center Unified Contact Center Express (25 Unified WL = 1 Std Agent)
N N Y
Mobile Phone Client Cisco Unified Mobile Communicator Client N N Y
Presence Cisco Unified Presence Profile Y Y Y
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile Y Y Y
Soft Client Cisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Y Y Y
Messaging Cisco Unity or Cisco Unity Connection Unity Connection
Y Y
Phone/Call Control License for One or Unlimited Cisco IP Phones per User One One Unlimited
� Unified WL reduces BOM creation timeThe Dynamic/Multi-line Configuration Tool walks you through the process
� No need to count DLUs—just count the number of usersStandard Edition license covers ALL Cisco phone types—one phone per user
Unified WL Business EditionCompared to A-La-Carte
What You Order – Unified WL
What You Order for Business Edition A-La-Carte
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 9
Order – Unified WL
Unified WLBusiness Edition
Cisco Unified Communications Manager Business Edition DLUs for PhonesDLUs for PresenceDLUs for Soft ClientsDLUs for Mobility Cisco Unified Personal CommunicatorCisco Unified IP CommunicatorCisco Unified Video AdvantageECD
� Unified WL reduces BOM creation timeThe Dynamic/Multi-line Configuration Tool walks you through the process
� No need to count DLUs—just count the number of usersStandard Edition license covers ALL Cisco phone types—one phone per user
Unified WL Standard EditionCompared to A-La-Carte
What You Order – Unified WL
What You Order for Standard Edition A-La-Carte
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 10
Order – Unified WL
Unified WLStandard Edition
Cisco Unified Communications Manager SoftwareDLUs for PhonesDLUs for PresenceDLUs for Soft ClientsDLUs for Mobility (Cisco Unified Communications Manager 6.x)Cisco Unified Mobility Software (Cisco Unified Communications Manager 4.x/5.x)Cisco Unified Mobility Licenses (Cisco Unified Communications Manager 4.x/5.x)Cisco Unity or Unity Connection PortsCisco Unity or Unity Connection UsersCisco Unified Personal CommunicatorCisco Unified IP CommunicatorCisco Unified Video AdvantageESW
� Unified WL reduces BOM creation timeThe Dynamic/Multi-line Configuration Tool walks you through the process
� No need to count DLUs—just count the number of usersProfessional Edition license covers ALL Cisco phone types—unlimited phones per user
Unified WL Professional EditionCompared to A-La-Carte
What You Order – What You Order for Professional Edition A -La-Carte
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 11
What You Order –Unified WL
What You Order for Professional Edition A -La-Carte
Unified WL Professional Edition
(In addition to everything you get in Unified WL Standard Edition)
Additional DLUs for Adjunct PhonesCisco Unity MailboxesCisco Unified Mobility AdvantageCisco Unified Mobile CommunicatorCisco Unified MeetingPlace Voice PortsCisco Unified MeetingPlace Web PortsCisco Unified MeetingPlace Express Voice PortsCisco Unified MeetingPlace Express Web PortsCisco Unified MeetingPlace Express Video PortsCisco Unified Contact Center Express AgentsESW
� The Dynamic/Multi-line Configuration Tool is used to choose quantity and version of client and server software with the initial order
� UCSS is used to order additional copies if needed� The appropriate servers must be ordered separately� Unified CME, CUE, UC500 are not covered� SRST can be purchased separately� Note: Unified WL-Business Edition contains fixed configuration software choices
Unified WL Software Choices
Functionality Software (all shipping versions)
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 12
Functionality Software (all shipping versions)
Video Conferencing Cisco Unified MeetingPlace Express
Web Conferencing Cisco Unified MeetingPlace or MeetingPlace Express
Audio Conferencing Cisco Unified MeetingPlace or MeetingPlace Express
Contact Center Cisco Unified Contact Center Express
Mobile Smart Phone Client Cisco Unified Mobility Advantage and Cisco Unified Mobile Communicator
Presence Cisco Unified Presence
Mobility (with Sim Ring services) Cisco Unified Mobile Connect or Unified Communications Manager 6.x
Soft Client Cisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
Call Control Cisco Unified Communications Manager
� Unified WL-Business Edition list price: $315 per user� UCSS list price: $70/3-year� ECD per user $21/1-year � Total number of users = people in Unified CM + public space devices� UCSS 3-year* contract and Essential Operate Services (ECD) required� Requires starting with Unified CMBE workspace Bundle
Unified WL Business Edition Pricing
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 13
� Requires starting with Unified CMBE workspace Bundle
Functionality What Is Included in CUWL Business Editio n
Presence Cisco Unified Presence Profile
Mobility (Unified CMBE) Cisco Unified Mobility Profile (with Sim Ring services)
Soft Client Cisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging (Unified CMBE) Voice Messaging Mailbox w/Web and IMAP Accessibility, Advanced Speech recognition and Text to speech
Call Control (Unified CMBE) License for One Cisco IP Phone Per User
*1-yr contracts are allowed for Government and Education institutions.
� Standard Edition list price: $325 per user� UCSS list price: $70/3-year� Essential Operate Services price: New Tiered Pricing Available*� Total number of users = people in Unified CM � Unified WL itself is perpetual, just like a-la-carte licenses� 3-Year UCSS is MANDATORY for Unified WL**
Unified WL Standard Edition Pricing
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 14
� 3-Year UCSS is MANDATORY for Unified WL**
Functionality What Is Included in Cisco Unified Works pace Licensing
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services) Cisco Unified Mobility Profile
Soft Client Cisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection User
Call Control License for One Cisco IP Phone Per User
** 1-yr contracts are allowed for Government and Education institutions.
* Tiered pricing: $21/user for up to 1000 users, $15 for 1000-10000, $12 for 10K+
Unified WL Professional Edition Pricing� Professional Edition List Price: $425 per user� UCSS list price: $125/3-year� Essential Operate Services price: New Tiered Pricing Available*� Total number of users = people in Unified CM� Unified WL itself is perpetual just like a-la-carte licenses� 3-year UCSS is MANDATORY for Unified WL**
Functionality What Is Included in Unified WL
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 15*** Additional ports or agents can be purchased a l a carte if more capacity is needed.
Functionality What Is Included in Unified WL
(In addition to everything you get in Unified WL St andard Edition)
Video Conferencing*** Cisco Unified MeetingPlace Express (25 Unified WL=1 Port)
Web Conferencing*** Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)
Audio Conferencing*** Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)
Contact Center*** Cisco Unified Contact Center Express Standard Agent (25 Unified WL=1 Agent)
Mobile Smart Phone Client Cisco Unified Mobile Communicator Client
Call Control License for Unlimited Cisco IP Phones Per User
** 1-yr contracts are allowed for Government and Ed ucation institutions.*Tiered Pricing: Promotion - $27/user for up to 1000 users , New Price - $26 for 1000-10000, $20 for 10K+
Public Space Device Add-ons
� Add analog and public space device licenses for conference rooms, lobbies, fax machines, wall phones, etc.
� Analog Device List Price: $50 per deviceUCSS list price: $15/3-yearESW list price: No ChargeDoes not include gateways or other hardware
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 16
Does not include gateways or other hardware� Public Space IP Phone Price: $150 per phone
UCSS list price: $45/3-yearESW list price: $4 per phone/yearMay not exceed 15% of total IP Phones on order
� Not to be used for dedicated employee phones� Cannot use applications with these
devices (e.g. no voicemail)Cisco Unified IP Conference Station 7937G
UCSS and Essential Operate Services
� Unified WL requires a three-year UCSS contract* which entitles customers to upgrade to all client and server application software covered under the license for three years*
� When new applications are added to the CUWL package in the future, UCSS entitles them to these applications as well
� A valid Unified WL Essential Operate Services (ESW) contract is
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 17* 1-yr contracts are allowed for Government and Education institutions.
� A valid Unified WL Essential Operate Services (ESW) contract is required to activate the UCSS contract
� ESW contracts are offered in increments of one year
� If customers purchase only one single-year ESW contract they must renew it after one year to keep the UCSS active
A Complete Customer Order
Product / Service Description Mandatory
� Use Dynamic/Multi-Line Configuration Tool to configure mandatory components
� Add Servers, phones, and video cameras� Add SMARTNet for hardware parts and replacement
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 18
Product / Service Description Mandatory
Unified WL Standard Edition or Professional Edition Yes
UCSS for Unified WL Standard Edition or Professional Edition Yes
Essential Operate Services Standard Edition or Professional Edition Yes
Media Convergence Servers (MCS)
Quantity and Model Depend on Capacity and Design
No
Unified IP Phones and Unified Video Advantage Cameras
Quantity and Model Depend on Capacity and Design
No
SMARTNet Covers Hardware Parts Replacement No
Essential Operate Services Tiered Pricing
Deployment Size Standard Edition Professional Edition
� Created new tiers of ESW pricing for different sized deployments
� As deployment size increases, price decreases
� Unified WL now dramatically more competitive in large deals
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 19
Deployment Size Standard Edition
1 year ESW
Professional Edition
1 year ESW
Less than 1000 users $21 $27
1000-10000 users $15 $26
Over 10000 users $12 $20
Permanent New Prices
Business Edition Cost ComparisonTraditional Unified CMBE User vs. Unified WL Busine ss Edition
Value of “Uplift”“Phone and Voicemail” Scenario
� CUWL BE represents a $40/user “uplift” over a phone and voicemail seat with traditional Unified CMBE licensing*
� The functionality included for the $40 “uplift” has $285 of value� Depending on applications deployed and user count, either reduces or
eliminates the $40 “uplift”� For the first 50 users, workspace bundle costs less than traditional Unified
CMBE bundle
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 20
*Assumes a Mid-range phone (4 DLU) + $75 per CUCMBE seat
Value of “Uplift”
Added Functionality License Price
Advanced Messaging (ASR/TTS/IMAP/web)
$35
Presence $50
Mobility (with Sim Ring services) $100
Soft Client $100
Total Price $285
Unified WL BE “Uplift” $40
Savings $245
“Phone and Voicemail” Scenario
Functionality License Price
Call Control + Messaging $275*
Unified CM BE $275
Unified WL BE $315
“Uplift” $40
Standard Edition Cost Comparison
Value of the Unified WL “Uplift”“Phone and Voicemail” Scenario
� Unified WL Standard Edition represents a $60/user “uplift” over a phone and voicemail seat*
� The functionality included for the $60 “uplift” has $190 of value� Application software is included, and depending on the design and
user count, either reduces or eliminates the $60 “uplift”
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 21
*Assumes a Mid-range phone (4 DLU).**Cost of 2 additional DLUs needed to support
Value of the Unified WL “Uplift”
Added Functionality License Price
Presence $50
Mobility (with Sim Ring services)** $100
Soft Client $100
A-La-Carte Price $250
Unified WL Standard “Uplift” $60
Savings $190
“Phone and Voicemail” Scenario
Functionality License Price
Messaging $65
Call Control $200*
A-La-Carte Price $265
Unified WL Standard Price $325
Unified WL “Uplift” $60
Professional Edition Cost Comparison
Value of the Unified WL Professional “Uplift”
Added Functionality License Price
“Phone and Unified Messaging” Scenario
� Unified WL Professional Edition represents a $160/user “uplift” over a phone and unified messaging seat*
� Application software is included, and depending on the design and user count, either reduces or eliminates the $160 “uplift”
� The functionality included for the $160 “uplift” has $448 of value
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 22
*Assumes a Mid-range phone (4 DLU).**Cost of 2 additional DLUs needed to support
Added Functionality License Price
Video Conferencing $36
Web Conferencing $38
Audio Conferencing $50
Contact Center $24
Mobile Smart Phone Client $50
Presence $50
Mobility (with Sim Ring services)** $100
Soft Client $100
A-La-Carte Price $448
Unified WL Professional “Uplift” $160
Savings $288
Functionality License Price
Messaging $65
Call Control $200*
A-La-Carte Price $265
Unified WL Professional Price $425
Unified WL “Uplift” $160
� The entire cluster must use Unified WL–a mix of Standard Edition and Professional Edition is allowed
� No mixing of a-la-carte and Unified WL
� Existing users must be migrated using this chart
� Greatly reduced pricing for migrating existing users
Migrating Existing Users
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 23
Existing User Target User Price
Cisco Unified Communications Manager Standard Edition $120
Cisco Unified Communications Manager Professional Edition $175
Cisco Unified Communications Manager + Any Application in Unified WL Standard Edition Standard Edition
$80
Cisco Unified Communications Manager + Any Application in Unified WL Professional Edition
Professional Edition $135
Any Application in Unified WL Standard Edition Standard Edition $275
Any Application in Unified WL Professional Edition Professional Edition $375
From Unified WL Standard Edition Professional Edition $120
� Unified Communications users will be migrated using this chart
� Migration to Unified WL Standard or Professional involves migration to stand-alone Unified CM and Cisco Unity connection environments
� No cost to migrate to Standard Edition
� Traditional Unified CMBE users can upgrade to Unified WL Business Edition by ordering a step-up SKU for $80
Migration From Unified Communications Manager Business Edition to Unified Workspace Licensing
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 24
Existing User Target User Price
Traditional Unified CMBE User Business Edition $80
Traditional Unified CMBE User Standard Edition $80
Traditional Unified CMBE User Professional Edition $135
Unified WL Business Edition Standard Edition $0
Unified WL Business Edition Professional Edition $120
Requirements
� Clusters must be all Unified WLNo mixing of existing device licensing and Unified WL
� Three-year UCSS and ESW requiredOne year available for government where three year is not allowed
� Minimum Order SizesStandard and Professional Editions – 100 users
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 25
Standard and Professional Editions – 100 usersBusiness Edition -- 50 usersOnce system purchased, add-ons may be of any size
� UCSS and Unified ESW purchased on Unified WL SKUs, not individual components
� Discounting (DSA, volume pricing agreements) follows normal processes
� Third party phones are supported using a step-up SKU
� Sametime can be added using $60 step-up SKU per user
For More Information
� WebsitesPartner: http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/workspace_licensing.html
External: http://www.cisco.com/go/cuwl
� Resources
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 26
� ResourcesCustomer and partner email alias for questions on Cisco Unified Workspace Licensing pricing or [email protected]
Děkuji za pozornost.
Q & A?
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 27
Q & A?Kamil Brothá[email protected]