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MAY 2013 VOLUME 16 NUMBER 2
■ Licensing Expo Preview
■ What’s Appetizing in Food
■ Saban’s New Division
Plus:
Gwyneth Paltrow and Tracy Anderson,
co-founders of the Tracy Anderson
brand, are teaming up to build a
comprehensive licensing program that
includes consumables, apparel and
lifestyle products.
Exclusive: Top 150 Global Licensors
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72 www.licensemag.com May 2013
By Tony Lisanti
Mobile, social media
and brand licensing
were among key retail
trends discussed at the
annual Global Retailing
Conference, ‘Accelerate
Your Brand–Get Ahead
of Your Shopper,’
sponsored by the
University of Arizona.
Whether it was the brand
management focus of Iconix
Brand Group, the resurgence of
the Polaroid brand, the big box success of
Costco or the mobile strategy of One King’s
Lane, the critical factors in retailing that were
identified by speakers at the 17th annual
Global Retailing Conference, produced by the
University of Arizona, were the importance
of social media, e-commerce, customer
engagement, brands and licensing.
Brand licensing was a key topic in several
presentations at the annual event, held last
month. Among the sponsors for the event
were License! Global, Iconix Brand Group
and Saban Brands, as well as major retailers
including Macy’s, Walmart, Dick’s Sporting
Goods, J.C. Penney and Home Depot.
Neil Cole, president and chief executive
officer, Iconix Brand Group, discussed the
recent addition of three properties to its brand
portfolio, international expansion and how the
direct-to-retail model will continue to grow
and be a key merchandising strategy for major
retailers worldwide.
Cole told attendees that he’s “sleeping pretty
well these days” after the recent acquisitions
of Buffalo, Lee Cooper and Umbro. He also
explained the importance of international
expansion and how it has grown to represent
more than 30 percent of the company’s
revenue. He projects that number will increase
to 40 percent over the next few years.
Iconix is ranked as the world’s second
largest licensor (behind Disney Consumer
Products) with $13 billion in retail sales of
licensed merchandise, according to License!
Global’s Top 150 Global Licensors report.
Scott Hardy, president and chief executive
officer, Polaroid, told attendees how the Above: Terry J. Lundgren, Macy’s
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76 www.licensemag.com May 2013
licensing model has re-established the
Polaroid brand, which is celebrating its 75th
anniversary. Over the past several years,
Polaroid has expanded its business to include
instant and digital cameras, high-definition
camcorders, mobile printers, tablets and TVs.
According to Hardy, the Polaroid television is
Walmart’s exclusive brand.
Hardy also discussed the brand’s extension
to retail stores, called Polaroid Fotobars, where
consumers custom print and frame photos.
The first store opened in March in Del Ray
Beach, Florida, and 10 more stores are being
developed in markets including New York, Las
Vegas and Boston.
Guest speaker Tory Burch, who has built a
luxury lifestyle brand, outlined the history of
her company. Founded in 2004, she now has
more than 80 freestanding stores worldwide.
The brand is also merchandised in more than
1,000 department stores. Burch says that
the brand is expanding its licensing strategy
in various categories including a recent
partnership with Fossil for timepieces, Estée
Lauder for a fragrance and cosmetics line and
with Luxottica for eyewear.
“The Global Retailing Conference at the
University of Arizona is curated each year
to engage the audience on the most current
retailing trends and access to C-suite talent
in the most intimate setting possible. It’s
particularly important for brand owners and
licensors to learn from the big picture thinkers
and consider the economic and technological
developments driving retail in real time. This
is even more critical as lines by sales channel
blur and as the customer experience trumps
all,” explains Martha Van Gelder, director,
Terry J. Lundgren Center for Retailing,
PetSmart professor of practice, University of
Arizona.
The opening keynote, delivered by Terry
J. Lundgren, chairman, president and chief
executive officer, Macy’s, focused on the
importance of omni-channel retailing, or
mobile retailing. He believes the retailer is
addressing the mobile challenge with the My
Macy’s strategy, which launched several years
ago to address consumer needs on a local store
basis.
Lundgren says his biggest “changer” is
“inventory optimization.” He explains that this
means having the ability to fulfill online orders
in Macy’s stores.
Several retail presentations emphasized
the importance of e-commerce from the big
box warehouse club, Costco, to the upstart
e-retailer One Kings Lane.
Jim Sinegal, co-founder and former chief
executive officer, Costco, explains the evolution
of the company and how the club store
truly has never wavered from the original
philosophy of being a price-driven, treasure-
hunt destination. Yet, as much as Costco has
stayed true to the “old” mindset, it has very
much embraced and emphasized the new with
improvements in mobile apps and e-commerce.
Sinegal points out that the company currently
generates about $2.5 billion in sales from its
online business and that will continue to grow
in the future.
Doug Mack, chief executive officer, One
Kings Lane, stresses the importance of mobile
apps, pointing out that almost 30 percent
of the e-retailer’s sales can be attributed to
mobile, and that eventually mobile will surpass
desktop sales. He says that tablets account for
60 percent and smartphones for 40 percent of
that number.
Yet, while Mack emphasizes the importance
of technology, he also points out that finding
unique products and providing service are also
critical for the new home furnishings retailer
that was launched just four years ago. It is now
among the fastest growing online retailers.
While Walmart’s longstanding commitment
to its customers is widely known, the retailer’s
initiatives with social media and Facebook
might not be as top of mind.
Wanda Young, vice president, media and
digital, Walmart, discussed how the retailer is
using Facebook to connect with customers, a
strategy that underscores the importance and
integration of social media and retail.
Young says that Walmart has the largest fan
base in the U.S., with more than 28 million
fans, and that there is a Facebook page for
every Walmart store in the U.S.
Young says that every person in the U.S. is
connected to one fan of Walmart. ©
Neil Cole, Iconix
Tory Burch, Tory Burch
Scott Hardy, Polaroid
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