Library welcome guide...During your studies you will be expected to use a wide variety of resources...

Library & Learning Services

Innovation & Technology Services

WelcomeYour student guide to Library,Print, IT and AV Media servicesat York St John University

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WWW.YORKSJ.AC.UK/STUDENTS/LIBRARYWELCOME

CONTENTS3 How to Contact Us

3 Welcome to Fountains

5 Opening hours

6 Your safety and security

7 Finding resources

8 Specialist subject resources

9 Study Success

9 Referencing

10 Digital training

11 Academic Liaison Librarians

12 Study Development

13 Assistive Technology

Library & Learning Services are based in the Fountains building. Here, you can find the Library, open-access PCs and iMacs, IT teaching rooms, and specialist IT suites for Film & TV editing and Languages & Linguistics. Fountains is also home to Fountains Lecture Theatre (FT002), the Yorkshire Film Archive, and Costa Coffee.

See overleaf for more detail on the spaces and resources available. ->

WELCOME TO FOUNTAINSHOW TO

CONTACT US

Library & Learning Services Student Life York St John University Lord Mayor’s Walk York YO31 7EX

T: +44 (0)1904 87 6696E: [email protected]

@YSJLibrary

www.yorksj.ac.uk/students/library

ITS York St John University Lord Mayor’s Walk York YO31 7EX


@YSJITAlerts

The safety of our students, staff and visitors is our priority, and as such you’ll find distancing and hygiene measures in place whilst anywhere on campus. However, many of the resources you might be looking for are available online, as is help and support from our knowledgeable and friendly staff on any aspect of the Library, Print, IT or AV Media services. Please read on for the recommended places to access this.

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WWW.YORKSJ.AC.UK/STUDENTS/LIBRARYWELCOME

Fountains Second Floor

The Second Floor is our Silent Study floor, and is home to the Law Library, the Digital Skills Training Room, the Rees-Williams Collection of Georgian, Victorian & Edwardian Children’s Books, the University Archives, CDs, DVDs, Music Scores and specialist IT suites.

Print books on the following subjects can be found on the Second Floor:

— Arts — Business Management — Geography — Health — History — Law — Literature — Mathematics — Music — Science — Sport

Fountains Ground Floor

— Click & Collect point — The Service Desk – your first point of

contact for all Library and IT queries — Bookable distanced study spaces — Self-issue points — Printers — Refreshment vending machines — Stationery vending machines — Boiling water tap

Fountains First Floor

The First Floor is home to the School Library, the Oversize collection (all subjects) and specialist IT suites, as well as further bookable distanced study space and the Languages Resource Area.

Print books on the following subjects can be found on the First Floor:

— Computer Science — Education — Languages & Linguistics — Philosophy — Psychology — Social Sciences — Theology & Religion

This page outlines how the Library is laid out. Due to Covid-19 restrictions, normal access to all areas may not be possible. Please visit our website to find out what is available and how we can help you.

OPENING HOURSPlease be aware that our opening and staffed hours may sometimes vary, particularly out of term and during vacations. Up-to-date information can be found on the website, and through signage and printed materials available in Fountains.

W: www.yorksj.ac.uk/campus-and-facilities/library/opening-times

We ask that you remember to carry your Student ID card at all times. You may be asked to show your Student ID card when entering the Library, particularly during the evening. If you don’t have your ID card when asked to show it, we’re sorry, but you won’t be able to come into the building.

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WELCOME WWW.YORKSJ.AC.UK/STUDENTS/LIBRARY

FINDING RESOURCES

Click & Collect

Library & Learning Services has a substantial online collection. However, where you find an item on our catalogue that is not available online, you will be able to use our no-contact Click & Collect service. All you need to do is place a reservation for the print item, then we will find it for you and email you when it’s ready to collect. You will be able to collect your order from the Ground Floor of the Fountains building. We will keep orders aside for a week before they are returned to the shelves.

During your studies you will be expected to use a wide variety of resources to find the information you need for your assignments. This may be new to you, but there is lots of help available on our web pages and from our subject specialists to help you decide on the best resources for your subject.

The library web pages are your gateway to our full range of resources. Use the Library Catalogue on our pages to look for books, e-books, articles, journals, music scores and more – sign in using your usual University username (firstname.lastname) and password.

You will need this username and password to search for and access many of the resources available through our web pages. The majority of our resources can also be used when you are off campus, sign in using your usual University username (firstname.lastname) and password.

W: www.yorksj.ac.uk/students/library.

YOUR SAFETY AND SECURITY

Library & Learning staff will still be present in the library to help you. We ask that you observe physical distancing and keep behind protective screens at desks or other locations, in order to continue to be safely assisted in person. Other members of staff, such as Digital Training, the Academic Liaison Librarians, Study Development Tutors and Assistive Technology Advisers will also be available online to offer support in a variety of ways, such as video calls – see page 10 for more details.

If you need study space in Fountains you must book using our online tool. This is to assist with track and trace.

W: yorksj-uk.libcal.com

Furthermore, we ask that you don’t leave bags unattended in Fountains – unattended items will be removed from the building.

In accordance with current protocols set up to keep you safe, you’ll find various distancing and hygiene measures in place across campus. In line with these measures, it is expected that students and staff will wear face coverings when inside University buildings or in other parts of the campus where it is difficult to maintain physical distance. The University recognises that it may be impractical for some people to wear a face covering; we ask everyone to please be considerate, and please be kind.

In Fountains, distancing measures also mean restricting the number of users that can access any particular part of the building at any one time. Such areas include teaching rooms and spaces for individual study. Please be aware of this when visiting the Fountains building.

You’ll also find new measures in place around checking out and returning books and other physical items, including a 72-hour quarantine on returns.

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STUDY SUCCESSMake the most of the useful hints, tips, and examples made available by visiting the Study Success pages online.

W: www.yorksj.ac.uk/students/study-skills/study-success

Study Success is here to help you develop a range of skills that you’ll be able to call upon in the workplace and throughout life, long after your time with us has reached an end. Use this guidance to upskill how you search for, find, and evaluate information, as well as finding help with referencing.

SPECIALIST SUBJECT RESOURCES

W: www.yorksj.ac.uk/students/library -> Specialist subject resources

You’ll also find a large range of online specialist subject resources dedicated to specific subject areas, including:

— Anatomy TV: 3D interactive models of human anatomy

— Archives Unbound: 290,000+ primary-source historical documents, from women’s studies to military history and beyond

— Box of Broadcasts: a.k.a. BoB, a streaming and recording service for all Freeview channels

— Gale Literary Sources: research authors and their works, as well as literary movements, works, criticism and analysis

— Global Newsstream: global news content from 1980 onwards

— IEEE Xplore: scientific and technical content of full-text documents, from the Institute of Electrical and Electronics Engineers

— LexisLibrary: provides access to legislation, UK case law, UK law journals and UK newspapers

— LinkedIn Learning: online courses to further boost your CV

REFERENCINGYour Academic Liaison Librarian (see page 11) can give you advice on referencing, including the referencing tools and software that you might find useful.

Our reading lists can also be set to display items in your preferred citation style, including: Harvard; APA; MHRA; MLA; and OSCOLA.

You can also access help via our referencing pages.

W: www.yorksj.ac.uk/students/referencing

Referencing is a way of acknowledging that you have used ideas and work belonging to someone else. You’ll be expected to reference your work whilst studying at York St John University. You might need to reference:

— books — journal articles — web pages — video clips — newspapers

… amongst other types of resources.

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Contact your librarian

Rachel HoggCriminology; Law; Police Studies; Sociology

Katherine HughesCreative Writing; English Literature; Geography; Media & Film Studies

Jane MunksBusiness; Counselling; Psychology

Ruth PattersonBiomedical Science; Occupational Therapy; Physiotherapy; Sport

Clare McCluskey-DeanAmerican Studies; Children, Young People & Families; Early Childhood Studies; Education Studies; History; Liberal Arts Foundation Year; Politics; Primary Education; Religion & Philosophy; War Studies; Youth & Community

Thomas PeachComputer Sciences; Data Science; Design; Drama, Theatre & Dance; Fine Art, Photography & Illustration; Languages, Linguistics & TESOL; Mathematics; Media Production; Music; Music Production

E: [email protected]: www.yorksj.ac.uk/students/library ->

Subject Help from Your Librarians

The Academic Liaison Librarians can provide expert assistance to help you get the most from the Library. They advise on:

— What kind of information you need for your essay, presentation, project or dissertation

— Which resources you should use to find appropriate information

— Searching effectively to find the best information for you in the most efficient way

— Referencing and help with academic integrity

You’ll see the specialist Academic Liaison Librarian linked to your subject area as part of your course, but you can also book an appointment with them for focussed support.

The Digital Trainers can help you develop the IT skills you need to produce high quality assignments. Our trainers can provide advice on:

— Microsoft Office applications (eg Word, Excel, PowerPoint, etc)

— Our virtual learning environment, Moodle — E-portfolios on Mahara — A huge range of software support

The Digital Trainers can offer help via email, or through online video call tutorials – visit the web page to book such a tutorial.

Microsoft Office Specialist

Our Digital Trainers can help boost your CV and get official recognition for your Microsoft skills. Email Digital Training, or check online for more information.

ACADEMIC LIAISON LIBRARIANS

DIGITAL TRAININGWe have a team of subject specialists who can work with you to develop your skills. These include the Digital Trainers, the Academic Liaison Librarians, Study Development and Assistive Technology.

Contact Digital Training

Annette WebbIan StaiteJulia Payne

E: [email protected]: www.yorksj.ac.uk/students/digital-resources

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ASSISTIVE TECHNOLOGYTo book a training session, or to review the relevant online support and recommended resources available, visit the assistive technology page online. You can also email the team for further information or other queries around the use of assistive technology.

E: [email protected]: www.yorksj.ac.uk/students/digital-

resources/assistive-technology

The Assistive Technology team are here to provide help and advice on the use of assistive software and technology for students and staff at York St John University.

Software to support your note-taking, reading, planning and writing is available on campus, whilst our team also provide training on the use of assistive technology.

STUDY DEVELOPMENTYou can choose to access these tutorials at any stage of your assignment’s process, from receiving the initial brief through to the final proof-reading.

Book a tutorial online, or feel free to send any questions or queries about the service to the team by email.

E: [email protected]: www.yorksj.ac.uk/students/study-

skills/study-development-tutorials

Our Study Development tutors are here to help you in a dedicated tutorial environment – you can access up to six of these individual tutorials per academic year.

In your tutorial, a Study Development tutor will help you with your academic work, ranging from:

— help improving your study strategies; — reflection on your planning process; — development of your academic writing

skills.

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EXTRA RESOURCE ACCESS PRINT SERVICESInter-Library Loans (ILLs)

The Library aims to stock the majority of resources for course requirements. Where there are items that you require for your studies that are not held by us, our Inter-Library Loan (ILL) service may be able to obtain books and journal articles from other libraries for you free of charge. For more details or to place a request, see ILLs on our web pages. W: www.yorksj.ac.uk/students/library

Postal Loans

Our Postal Loans service provides items by post to users who are not City of York residents. Search the University site for “postal loans” for more information.

Accessibility Support

If you have additional support user needs, we can help. Once you’ve registered as an Accessibility Support user at the Service Desk, we can provide:

— Increased number of Library items you can borrow

— Accessible copies of books and journal articles for students with a qualifying disability

— Book request service — Self-service conversion service to

create documents in accessible formats

— Specialist equipment and software

W: www.yorksj.ac.uk/students/library -> Accessibility Support

Researchers

We offer a number of services for research students. Please contact your Academic Liaison Librarian (see page 11) who will be able to give you bespoke guidance.

and at Holgate reception. As well as providing access to photocopying and scanning, you can also link your student ID card to these devices for quick logging in – see nearby notices for how to do this.

The Print Services team operate a vending machine on the Ground Floor of Fountains which sells many products, including pens, blank disks, batteries, sticky notes, sticky tape, memory sticks, highlighters, glue sticks and notepads.

If you need help with any aspect of Print Services, please ask at the Service Desk.

Printing facilities are available throughout Fountains, and our Print Services team are based at the Service Desk. The team can help with:

— Printing — Photocopying — Stationery — Print credits — Document and dissertation binding — Laminating — Scanning

As a student of York St John University, you can print to any of the printer/copier devices situated throughout the University campus. They are available on every floor of Fountains (see page 4),

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You can also use your University email address and password to gain access to our free WiFi (eduroam), Moodle (our virtual learning environment) and Office 365.

For help with connecting your equipment or using the IT facilities, there are a variety of ways you can access support:

— Visit IT via the Library web pages: W: www.yorksj.ac.uk/students/library

— Raise a self-service ticket via our Job Logging system – search the University website for “job logging”

— Email us at [email protected]

As a student, you will have been given a username (firstname.lastname) and set your own password when you enrolled online with the University.

If you have forgotten your password, you can reset it by completing the “Forgotten Your Password” form online. (Alternatively, you can visit the Service Desk on the Ground Floor of Fountains.) W: intranet.yorksj.ac.uk/changepassword

With your IT account, you will be able to log on to any of the open-access PCs and iMacs in Fountains and Holgate. Your account also gives you access to online Library resources, email and MyYSJ.

IT ACCOUNTS

participating in the eduroam service, you will be able to use your York St John University credentials to connect to the WiFi service there too.

You can connect your devices to our wireless network in a number of locations across the main campus and the city of York. Use your full University email address and usual password to log in. When connecting for the first time, you may need to accept a certificate. More help on connecting to our network is available online – simply search the University website for “eduroam”.

The eduroam service is available internationally, which means that if you are visiting another institution

Please note: Whenever you change your University password, all devices (phones, laptops, etc) connected to eduroam WiFi will each need the WiFi password manually updated to match. If this isn’t done, your University account may become locked.

To access your University email, there is a webmail link on the student homepage, or you can go direct to the Outlook web app. W: portal.office.com

To connect your University email account to your own device, the simplest method is to download the free Microsoft Outlook app from your device’s application store.

You’ll receive your York St John University email address shortly after your enrolment is complete.

The format of student email addresses is [email protected], whilst [email protected] is used for staff.

ACCESSING YOUR EMAIL

CONNECTING TO WIFI

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STAY SAFE ONLINE

The advice for avoiding these phishing scams is very simple:

Remember, no-one from the University will ask you for your password. If an email asks you for your University password, do not reply – instead, please forward the email to us and let us know what has happened.E: [email protected]

How can I spot and avoid scams?

The following are all common scams (also known as phishing):

— An email asks for personal information or asks you to click on a link and enter personal information into a web form

— An email purporting to be from an organisation with which you have an account starts ‘Dear valued customer’ instead of using your name

— An email is of a frightening nature, such as ‘Your account will be closed unless you enter your password and username’

— An email includes an order confirmation for an order you haven’t placed and asks you to enter your card details to cancel the order

WELCOME

FREE MICROSOFT OFFICEDid you know that, for as long as you are a student of York St John University, Microsoft Office is available free for you to download and install on up to 5 PCs and/or Macs?

To access your free copies of Office, visit the Microsoft Office portal and sign in with your full York St John University email address and password.

With Office 365, you can store documents online and work on them in the browser from any computer. So long as you are connected to the internet you are never tied to one particular computer or location.

W: portal.office.com

Some genuine emails may have links in; for instance, to inform you that a file has been shared with you on OneDrive. The best practice is to ignore the links in the email, and instead go directly to OneDrive and access the file there.

If you think that your University password has been disclosed because your computer has been compromised, you must change your password immediately. W: www.yorksj.ac.uk/students/digital-resources/passwords/

Delete all emails exhibiting phishing characteristics. If you are worried that the message may be genuine, we advise that you phone or otherwise contact the organisation to ask them if they have sent you this message – but do not do this by replying to the suspicious message.

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COPYRIGHT AND IT POLICIES

Wherever possible, our aim is avoid restrictive policies and regulations; nevertheless, the University is bound to some regulations, both legislatively and as a result of our licensing conditions.

It is your responsibility as a user of the University’s systems to familiarise yourself with these policies and ensure that your use does not breach regulations. If you have any questions, the Service Desk is your first point of call for help.

Copyright

All photocopying, digital copying, scanning and reuse is subject to UK copyright law, and notices are displayed by all printers and photocopiers in Fountains.

Further information about copyright can be found on the Library web pages – simply search the University site for “copyright”.

If you have any questions or concerns about copyright, then please email our Copyright & Licences Officer.E: [email protected]

IT Acceptable Use Policy

By using your IT account, you are confirming that you have read, understood and accepted the terms of our IT Acceptable Use Policy. This can be found online by searching the University site for “acceptable use policy” or “aup”.

It is your responsibility to familiarise yourself with these policies.

ALWAYS HAPPY TO HELP

For further help with finding resources, referencing, printing, or assistance with IT-related matters, such as accessing email or resetting your password, please get in touch by email, or by using any of the details listed on page 3.E: [email protected]

HUSH

Our staff monitor the sound levels in the building regularly, but if your study is being disturbed, then you can contact us quickly and anonymously to let us know.

Just text us the word HUSH and follow with your message, including where in the Library you are. We’ll pop up and discreetly ask the people involved to lower their voices.

Text HUSH and your message to 81025.

@YSJLibrary

From finding books to IT issues, you can ask the Library for help on a range of topics using Twitter.

You can tweet us throughout term time 9.00am–10.00pm, Monday to Friday.

@YSJLibrary

Library & Learning Services Student Life York St John University Lord Mayor’s Walk York YO31 7EX


www.yorksj.ac.uk/students/library

ITS York St John University Lord Mayor’s Walk York YO31 7EX


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York St John University

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Library welcome guide...During your studies you will be expected to use a wide variety of resources...

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