Library as Partner: Sustaining Relevance in a Collaborative, Student-Focused Technology Center
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THE LIBRARY AS PARTNER Sustaining Relevance in a Collaborative, Student Focused Technology Center
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The Library as Partner: Sustaining Relevance in a Collaborative, Student-Focused Technology Center Heather Lambert, Assistant Professor and Emerging Technologies Librarian, Middle Tennessee State University; Christy Groves, Assistant Professor and User Services Coordinator, Middle Tennessee State University Trends in the library profession continue to migrate toward providing collaborative work spaces for users, and MTSU’s cutting edge center, the Digital Media Studio, gives students opportunities to work with one another and Library personnel as well. This presentation showcased the project management and marketing strategies utilized to successfully implement and launch the studio and describes how the Library partners with students through service to them. The presenters described how to connect with users at their point of need, and highlighted our how our successful relevance and sustainability is due to consistent and effective feedback models.
Transcript of Library as Partner: Sustaining Relevance in a Collaborative, Student-Focused Technology Center
THE LIBRARY AS PARTNERSustaining Relevance in a Collaborative, Student Focused Technology Center
About Us
In the old days
The Digital Media Studio provides knowledgeable staff who offer direction to appropriate resources, train users on the use of media applications and collaborate on projects. We
offer the latest digital tools and unique facilities to enable the exploration of rich digital media for learning experiences, collaboration and creative expression. The Digital Media Studio is a welcoming, collaborative space for users of all
abilities, disciplines, levels and interests.
Mission Statement
The Digital Media Studio provides knowledgeable staff who offer direction to appropriate resources, train users on the use
of media applications and collaborate on projects. We offer the
latest digital tools and unique facilities to enable the exploration of rich digital media for learning experiences,
collaboration and creative expression. The Digital Media Studio is a
welcoming, collaborative space for users of all abilities, disciplines, levels and interests.
Mission Statement
Collaborative environment
Roving tech help
Circulating equipment
Brainstorming areas
Lamination, color printing
Research help
Tech coach appointments
Project finishing station
Hardware options
Typewriter
Break It down
Movie Making
DVD Creation
Picture Editing
Presentation
Art/Drawing
Web Design
Screen Capture
Audio Manipulation
integration
Flickr 3.2011 used with permission by Daniel Schwen
Project management
Work Breakdown Structure
Comm.
Plan
Stakeholder analysis
(light)
Gantt Chart (modified)
Training toolkit
Marketing Strategies
Internal Staff Come First
Fall Kickoff
Making Faculty Feel….
Student Empowerment
Connecting with Users
Feedback
Circle of life
Surveystudents &
librarian
Solutions poll
Focusgroup
New procedures & policies
Where we are today
Flickr- 3.2011 used with permission by paola traversa
Where we are going
Lessons LearnedKeeping it in house has big rewards
Feedback is critical to sustained relevance and success
Must include users and staff in all phases of project management, launch, training and continual evolution of service
Have a clear vision of what you want to offer and how it will enhance what you already do and tell anyone who will listen- early and often
Don’t underestimate the power of student workers and committed library users
If you say you want feedback be ready to respond to it all, good, bad and weird
Don’t start a program if you don’t have time to continue it
Expect constant change from the beginning
fin.
Contact Information
Christy Groves – User Services SupervisorJames E. Walker Library, [email protected]
Heather Lambert -Emerging Technologies LibrarianDigital Studio ManagerJames E. Walker Library, [email protected]: heatherneptune
