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Librarians as Friends:

Social Media

& Reference Service

@ the Graduate Center Library

Shawn(ta) Smith-Cruz

Reference Librarian& Reference Coordinator

The Graduate Center, CUNY

@CUNYGCLibrary@ShawntaDeshawn

ssmith4@gc.cuny.edu

METRO Reference SIGThursday, June 26, 2014

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Overview

i. Friends via Photos

ii. Social Media & the Profile

iii. Digital Signage @ the GC

iv. Other Social Media Factors

v. Other Libraries Do It too!

vi. The Photo-Process

vii. Considerations for Friendship

viii. Shifts in library service.

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i. Friends via Photos

A way for students and staff to

relate to the librarians

The Social Media profile:

Librarians as friends

Adding a face to a name and a

service

Personalizing Reference asPeopleinstead of Information

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II. Social Media and the

Profile at the Graduate

Center

Graduate Center Website Services

http://ws.gc.cuny.edu/

Builds a website

Allows for an online presence

Open CUNY

Student-Run

Off CUNY servers

CUNY Commons

Unlike other CUNY schools,

includes all Students & Facultyand Staff

Led by a team of developers

GC Digital Signs

http://ws.gc.cuny.edu/http://ws.gc.cuny.edu/

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Designed as a f lexib le

onl ine space for d iscovery

and col laborat ion between

facul ty, graduate students ,

administrat ion and staf f

of CUNY.

Check i t out !

commons.gc.cuny.edu

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OpenCUNY.org @Open CUNY /Open CUNY

What will you do onOpenCUNYthis year?

Build your digital

presence inconversation with

others.

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Amiri Baraka and Edward

Dorn: The Collected Letters

Claudia Moreno Parsons

Join Claudia Moreno Parsonsfor a discussion andpresentation of this newly published collection of

letters, which began as part of Series I in the Lost &

Found: The CUNY Poetics Document Initiative

chapbook series.

Cosponsored by Lost & Found: The CUNY Poetics Document Initiative, the PhD

Program in English, and The University of New Mexico Press

Monday, March 24, 6:00pm

The Skylight Room (9100)

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New Initiative led by the

Office of Marketing and

Communications and Office ofInformation Technology

Access to key employees perdepartment

Used for all types of on-campus advertisement

III. Digital Signs at the

Graduate Center

http://www.gc.cuny.edu/About-the-GC/Resources-Services/Communications-Marketing/Digital-Signagehttp://www.gc.cuny.edu/About-the-GC/Resources-Services/Communications-Marketing/Digital-Signage

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2ndFloor Library Map

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Faculty library fines for overdue items

will take effect January 27th.

25 cents per day

All faculty will be subject to fines

for overdue materials.

Attention GC Faculty

GC Faculty Research Assistants

GC Doctoral Faculty

GC Retirees

IMAGE

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NEW DATABASE:

ARTEMIS LITERARY

SOURCESTry a search, or make a Term Cluster! From theLibrarys Homepage, you can find Artemis under the

Databases tab.

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DateTime

Location

[CENTER ALIGNED, BOLD, 24 pt]

DESCRIPTION [Left aligned, Calibri (Body) Font, 20pt] Blah

blah blha lbh blah blah blah blah blah blah blah blah blah

blah blah blaht blah blha lbh blah blah blah blah blah blah

blah blah blah blah blah blahtblah blha lbh blah blah blah

blah blah blah blah blah blah blah blah blaht blah blha lbh

blah blah blah blah blah blah blah blah blah blah blahblaht.

TITLE [Centered, BOLD, Centered,

Calibri (Body) Font, 32pt]

IMAGE

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iv. Other Social Media

GC Library Blog

Twitter

Facebook

Hiring

Growth of Public Services

Interactive Website Logo Design

Development of new GC

Website Departmental Relationships

JustPublics@365

Supplied Podcaster

Marketing & Communications

Supplied a photographer

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VI. What Other Libraries

are Doing

Mathew Harrick at

Brooklyn College

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Helen Georgas at

Brooklyn College

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The Photo-Process

Collaborations

With the Office of Marketing and

Communications

Staff Photo Day Collaborative effort

Benefits

Image for staff to use in profiles

Uniform visual libraryrepresentation

Challenges

Scheduling Staff Photo day

Emotional response to photographs

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The Photo-Process

Challenges

Scheduling Staff Photo day

Emotional response to photographs

How to Classify Photographs?

Not all librarians are liaisons

Not all interfacing staff are librarians

Not all liaisons are Faculty

Do we make a sign for every staff-

person

Are staff mandated to use their

photos?

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VII. Considerations for

Sign Deployment

Quantity of Signs

How would signs represent

librarians

Design of Signs to fit Library

Template

How do Signs Reflect the person

featured in the sign?

Do we use different photos?

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DateTime

Location

[CENTER ALIGNED, BOLD, 24 pt]

DESCRIPTION [Left aligned, Calibri (Body) Font, 20pt] Blah

blah blha lbh blah blah blah blah blah blah blah blah blah

blah blah blaht blah blha lbh blah blah blah blah blah blah

blah blah blah blah blah blahtblah blha lbh blah blah blah

blah blah blah blah blah blah blah blah blaht blah blha lbh

blah blah blah blah blah blah blah blah blah blah blahblaht.

TITLE [Centered, BOLD, Centered,

Calibri (Body) Font, 32pt]

IMAGE

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Every department has a designated librarian.

Find out more:

Meet your librarian Schedule a one-on-one consultation

Visit the reference desk

Meet Your Department Liaison

Gioia Stevens, MLIS

gstevens@gc.cuny.edu

Librarian for Comparative Literature,

French & Linguistics

IMAGE

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Every department has a designated librarian.

Find out more:

Meet your librarian Schedule a one-on-one consultation

Visit the reference desk

Meet Your Department Liaison

Michael (Mike) Handis, MLIS

mhandis@gc.cuny.edu

Librarian for Classics and Special Collections

IMAGE

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Every department has a designated librarian.

Find out more:

Meet your librarian Schedule a one-on-one consultation

Visit the reference desk

Meet Your Department Liaison

Shawn(ta) Smith-Cruz, MLIS

ssmith4@gc.cuny.edu

Librarian for Africana Studies, Anthropology,

LGBT Studies, Psychology of Political Behavior,

Public Health, Social Welfare Sociology, Theatre,

Urban Health & Society, Women's Studies

IMAGE

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Every department has a designated librarian.

Find out more:

Meet your librarian Schedule a one-on-one consultation

Visit the reference desk

Meet Your Department Liaison

Beth Posner, MLIS

bposner@gc.cuny.edu

Librarian for Nursing and

Head of Resource Sharing &

Interlibrary Loan

IMAGE

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Every department has a designated librarian.

Find out more:

Meet your librarian Schedule a one-on-one consultation

Visit the reference desk

Meet Your Department Liaison

Alycia Sellie, MLIS

asellie@gc.cuny.edu

Librarian for

American Studies, Art History,

English & American Literature,

Fashion Studies, and Film Studies

IMAGE

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Library Circulation helps keep books .

Find out more:

Register your library barcode Check your fines

Visit the circulation desk

Renew overdue items

Meet the Library Circulation Team

Curtis Matthew, MLIS

cmatthew@gc.cuny.edu

See Curtis for questions on

Reserves, Circulation, CLICS,

Fines, and Missing Books

IMAGE

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VIII. How the Photo

Project has led to shifts in

library service.

Photos for Circulation Staff

Photos on the new Library

Website for all staff

Larger Message for Library and its

Mission

One-On-One Appointments may

be the bulk of Instruction

Liaison Roles