LibQual: From a snapshot to a full picture
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Transcript of LibQual: From a snapshot to a full picture
![Page 1: LibQual: From a snapshot to a full picture](https://reader035.fdocuments.us/reader035/viewer/2022070304/54c6c3684a79593d7c8b4619/html5/thumbnails/1.jpg)
You took a snapshot Now what?Life after LibQUAL+TM
Presented by Olga Koz
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InterpretationSynthesisActionPresentation
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The purpose, the perspective, applicability, and limitations
What is in the picture?
Input metric
Process metrics
Output metrics Outcom
e metrics
Performance metrics
LibQual
Environment
evaluation
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Interpretation of raw data
Interpretation
• Identify service gaps/gap analysis• Relationship
between a few variables within LibQual: space/ e-resources use
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Synthesis
• Relationship between LibQual metrics and other metrics (input, output, process, outcomes)
• Benchmarking• Prediction & trend metrics:
latitudinal comparison of surveys
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Action
• Easy to fix problems• Balanced Scorecard• Evidence – based planning• Targeted assessment
(causation, asking more questions)
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Presentation
UMASS Dashboard based on Tableau software
North Carolina State U.