PREFACE

A

TARANING REPORT

ON

LABOUR WELFARE

LIBERTY SHOES LIMITED

KARNAL (HARYANA)Submitted to

PANJAB UNIVERSITY, CHANDIGARH

In partial fulfillment of the requirement for the Degree of BACHELOR OF BUSINESS ADMINISTRATION(2010 2013)

Submitted to

Submit by:

P.G Department of Management and Commerce Shivam SachdevaGGDSD College

BBA 3rd Year

Chandigarh

Roll No.- 1714,18010000467DECLARATION

I, SHIVAM SACHDEVA, student of B.B.A. Final year, studying at GGDSD COLLEGE,PANJAB UNIVERSITY here by declare that the summer training report on LABOUR WELFARE submitted to PANJAB UNIVERSITY in partial fulfillment of degree of bachelors of business administration is the original work conducted by me. The information and data given in the report is authentic to the best of my knowledge.

The summer training report is not being submitted to any other university for award of any other university for award of any other degree, diploma and fellowship.

(SHIVAM SACHDEVA)

B.B.A.3rd Year

Roll No:18010000467 : 1714 AcknowledgementThere is always a sense of gratitude which one express to other for the selfless services they render during all phases of life. I have completed this project report with the help of different personalities. I feel obliged to all of these.

First of all, I would like to thank the supreme power, the God.A very big thank to my project guide Mr.Parveen Sharma (Asst.HR Manager) to provide the most valuable inputs in the terms of experts guidance and moral support and the precious time.I have piled up a huge debt of gratitude to all the heads of department who provides me information about their department. So I plan to redeem the debt by placing the project in the hands of company so that it can be helpful for the coming trainees.I would like to thanks my parents and friends who provide me with full cooperation for the successful completion of my project.

I would like to thank to all of the people who helped me to be successful in my objective.

Shivam Sachdeva

CERTIFICATE FROM GUIDEThis is to certify that Shivam sachdeva,bonafide student of B.B.A. 3rd year, has carried out the main project entitled labour Welfare under my supervision and guidance. The project report prepared by him is original to best of my knowledge.

Miss Shipra bansal

CONTENTS

Sr. No.Particulars

1Introduction

2Company Profile

3Research Methodology

Objective Data collection

Limitations

4Analysis & Interpretation

5Conclusions

6Bibliography

PREFACE

Consumers play a crucial role in the welfare and development of any organization. As without colors, there is no value of holi (festival).in the same way, there is no value of any organization without their customers. These are the people who either make rise for a company on the peak or make fall on the ground. So to know the consumers view about the companys product, I decided to make a project report on LABOUR WELFARE .When we work in real situation then we are able to the things going in the industry and get some practical experience As a part of curriculum of BBA,I was assigned to study & prepare a report on Liberty Shoes Limited, Karnal, in context with LABOUR WELFAREOn the project of consumer behavior in the guidance of Mr. Parveen Sharma, HR manager of the company.Research has primarily been developed to meet those needs which arise from the complex relationship between companies, consumers, markets, product and sellers.I have focused on these aspects in my project:This research has been conducted in the city of karnal, by taking a sample of 300 people, to the study factors affecting the sales of the product. The objective have been firstly the preference towards company; secondly, what major influences compel them to buy a particular brand; and thirdly, to analyze the brand loyalty.

During the training, I recognized that most of the personalities like to buy the company s product for its long life. And I understood how Liberty Shoes Limited increases the efficiency & effectiveness of its workers by imparting training to them and developing them in all respects to attract their consumers with a better quality of product.

CHAPTER 1INTRODUCTIONLABOUR WELFARE

The development of harmonious relations will lead to develop healthy relationship between the two groups of industry and paves the way for industrial peace.Labour

The word labour means any productive activity. The industrial progress of a country depends to a great extent on a contended labour force. An in different, even if not frustrates and bitter, worker is not only a stigma upon the society, but also a stumbling block to harmonious industrial functioning resulting in strained industrial relations, excessive rate of labour turnover, absenteeism & low labour productivity and it hampers the economic growth of the country.A contended worker is the backbone of the prosperous industrial society.

Welfare

Welfare means faring or doing well. It is a comprehensive term & refers to the physical, mental, moral & emotional well being of a person.

LABOUR WELFARE

Total ConceptSocial Concept Relative Concept Positive Concept

1. Total Concept: It is a desirable state of existence involving physical, mental, moral & emotional well-being.

2. Social Concept: Implies the welfare of man, his family & his community each aspect serving as ends and means.

3. Relative Concept: Welfare is related to time and space.

4. Positive Concept: The positive nature calls for the setting up of the minimum disable standards necessary for certain components of welfare.

It connotes a state of well-being, happiness, satisfaction, conservation dev. of human resources.

The Oxford Dictionary defines Labour Welfare as betterment of work for employees relates to taking care of the well being of workers by employers trade union govt. and non-govt. agencies. The concept of labour welfare cannot be concisely defined bcoz of the relativity of the concept. However, efforts have been taken by the expert bodies to do each his own way.

The importance of labour welfare was recognized as early as 1931, where Royal Commission on labour stated that the benefits, which go under this nomenclature, are great. Importance of the worker who is unable to secure by himself 20 yrs. Later, the planning commission realized the importance of labour welfare, that in order to get best out of worker in the matter of production, working conditions need to be improved a lot.

The working conditions should be such as to safeguard his health and to protect against occupational hazards. Despite phenomenal rise in wages there is still lack of stabilized work force. Labour Welfare is a flexible concept and part of social welfare, conceptually & operationally.Labour Welfare has tremendous potentialities for fostering good Industrial Relations in India. Hence, we might use scientific procedure for Labour welfare and Organization and labour force must be directed in right channels in our fast developing technological machinery.Principles of Labour Welfare

Labour Welfare is dependent on certain basic principle, which must be kept in mind and properly followed to achieve a successful implementation of welfare programmes.

1) Principle of Adequacy of Wages

Labour Welfare measures cannot be a substitute for wages. Workers have a right to adequate wages. But high wages rate alone cannot create a healthy atmosphere, for bringing a sense of commitment on the part of workers a combination of social welfare; emotional welfare and economic welfare together would achieve good results.

2) Principle of Social Responsibility of Industry

According To this principle, industry has an obligation or duty towards its employees to look after their welfare.

3) Principle of Efficiency

It is based on the relationship between welfare and efficiency, though it is difficult to measure the relationship. Whether one accepts the social responsibility for implementing such labour welfare measure as would increase efficiency.

4) Principle of Re-Personalization

The development of the human personality is given here as the goal of industrial welfare which acc. To this principle, should counter-act benefits effects of the industrial system.

5) Principle of Totality of Welfare

Employees at all levels must accept this total concept of labour welfare because without this acceptance, labour welfare programmes will never really get-off the ground.6) Principle of Co-ordination or Integration

A co-coordinated approach will promote a healthy development of the workers; in his work, home and community.

7) Principle of Association or Democratic Values

This principle is based on the assumption that the worker is a mature and rational individual. Industrial democracy is the driving force here workers also develop a sense of pride when they are made to feel that labour welfare programmes are created by them and for them.

8) Principle of Responsibility

When responsibility is shared by different groups (Employers, Employees and Trade Unions), Labour welfare work becomes simple and lazier.

9) Principle of Accountability

This may also be called the principle of evaluation. Here, one responsible person gives an assessment or evaluation of existing welfare services on a periodical basis to a higher authority. This is very necessary, for them one can judge and analyze the success of labour welfare programmes.10) Principle of Timeliness

The timeliness of any service helps in its success. To identify the labour problem and to discover what kind of help is necessary to solve it and to provide the help is very necessary in planning labour welfare programmes.11) Principle of Self-Help

Labour welfare must aim at helping workers to help themselves in the long run. This helps them to become more responsible and more efficient.

Scope of Labour Welfare

Labour welfare has become essential of the very nature of the industrial system. The approach to this problem or movement differs from country to country according to the degree of development in a particular country however the need for labour welfare in some way or the other is realized all over the world of the socio-economic condition and problems which the industrial society has thrown up. Labour Welfare work is increasing with changing opportunities and needs to meet varying situations. It is also increasing with the growing knowledge and experience of techniques. An able l welfare officer would. Therefore, includes in his welfare programme the activities that would be conducive to the well being of the worker and his family.

CHAPTER 2

COMPANY PROFILE

LIBERTY AN INTRODUCTIONFor a group, which started its operations in the pre-independence era, Liberty has truly liberated itself from a conservative mould to face the challenges of the present competitive scenario. Starting off as a small trading shop called Pal Boot House; the 52 years old group has today evolved into a leading shoe manufacturer in the country and has starmen the export market, too. Though its core business is and will be, for a long time-footwear, the group has also diversified into the manufacture of cigarette lighters.

The group has also invested in state of the art manufacturing facilities at Karnal, Libertypuram, Gharaunda, Agra, Kanpur and Saharanpur. While Libertys main manufacturing facility is located at the group headquarters in Karnal, the Delhi office is concerned with the advertising and marketing of the various brands as well as the diversification plans. The company manufactures a wide range of footwear with PVC/leather soles, genuine leather and synthetic uppers, catering to men, women Liberty Shoes Ltd. is the only Indian company that is among the top 5 manufacturers of leather footwear in the world with a turnover exceeding U.S. $100 million and children.

With 50 years of excellence, today Liberty produces footwear for the entire family and is a trusted name across the world. In the domestic market it is one of the most admired footwear brands and holds the largest market share for leather footwear.

The company has been set up to manufacture and sell leather and non-leather shoes, leather shoes upper and leather garments. Presently, the company is engaged in manufacturing of leather and non-leather shoes.It had also set up a joint venture in Russia to manufacture shoes in 1991 under the name M/s Liberty & Co. with Gorky Production (shoes unit) Gorky city. Subsequently, the name of the joint venture was changed to Liberty & Nino vide No.1/43/89-ep (01) dated 29.04.1991 of Ministry of commerce, Govt. of India.

Entered into an agreement with one of the group firms . Liberty shoe Ltd. for using the established brand name LIBERTY. As per the terms of this agreement the company can use this trademark initially for a period of 5 years on a royalty payment of Rs.20 Lac spread over even in Europe and other advance countries the show industry has only growth of ancillary industries.

BACKGROUND OF THE COMPANY :It was the 25th December of 1954 when India was nurturing its growth as a free country, three dreamers in a small town in erstwhile Punjab thought of producing an Indian brand of footwear to make a basic necessity available to their countrymen.

Mr. D P Gupta, Mr. P D Gupta and Mr. R K Bansal allowed their vision to cross every barrier and brought cutting-edge technologies to their own country. They started shoe business at karnal in 1944.after then they started manufacturing in 1946 with 4 pairs a day. After a fantastic starting, they converted it in LIBERTY FOOTWEAR CO. In 1954.In 1964, the company set up semi mechanized manufacturing unit. Within a short span of time, the name, Liberty became a synonym to quality footwear in the domestic market and this encouraged the company to invest further for enhancing production capacities and to cater to the demands of international markets.

THE PRESENT SENARIO:

The company is marketing its product nationally and internationally under brand liberty and it is well-established in national and international market. The company has appointed dealers distributor for marketing its products besides selling through the existing dealer provide 20% to 30% discount on print rate. Now domestically company has a integrated marketing network comprising of 150 distibutors, 5000 retailers and 100 exclusives showrooms. In fact, Windsor brand is most popular in both male and females. not only this, the company has strong command in international business in the countries like USA ,CANADA, ITALY, GERMANY,ENGLAND ,SINGAPORE, EUROPE, etc.

KEY FIGURESYear 2004-05Year 2005-06

Production per day

Capital investment in business

Total Sales Turn Over

Domestic

Export50,000 Pairs

Rs. 200 Crores

Rs. 325 Crores

Rs. 275 CroresRs. 60 Crores75,000 Pairs

Rs. 300 Crores

Rs. 400 Cr.

Rs. 300 Cr.

Rs. 100 Cr.

VISION OF THE COMPANYTo ensure that the method we use is the latest technology the world over. To follow the highest standards of honest workmanship in whatever we make. To walk the extra mile to ensure customer satisfaction worldwide. To remain a true cosmopolitan to the spirit. To remain a great corporation to associate with, to work for. To know that We are about people

MISSION OF THE COMPANY Always one step ahead.

Enriching the lives of our customers globally by our commitment to the industry and in making available products and services that truly match their desires in terms of style, comfort and value.QUALITY STATEMENT:

The success of the company depends on our ability to fulfill the expectations of people and organizations. We continuously work at finding better methods and tools to improve relations, quality and productivity.

LIBERTY SHOES LIMITED

AN INNER VIEW

LOCATION:

The site The company has entered into a lease agreement for 410 cannels and 17 marlas (248500 sq.yards) of land on national highway no.1 main G.T. Road in Libertypuram, Kutail, District Karnal is around 115 KM from Delhi on National Highway between Chandigarh and Delhi. The site is 15 KM from Karnal and is well connected with major cities and has all basis infrastructure facilities.

BUILDING:

It mainly consists of eight huge halls meant for manufacturing operation facility; raw material ad finished goods storage, cutting sections, PVC Sole section, PU sole section, Administrative Block etc. the design and finished of building is among the best.

The total area of the building is 170 lacks sq.feet (approx) and total cost of building is around 550 lacks. The building is of RC framed structure.MACHINERY: Five (new technology) injection-moulding machines are being used by the company for production purpose. All the machines are imported from Italy and Germany. Production of shoes as well as quality of shoes has been increased and problems of pasting, sole cracking have been reduced substantially by this technology. Recently one new computerized machine has been purchased for cutting leather. It has also been imported from Italy.

NATIONAL AND INTERNATIONAL AWARDS Leather Export Promotion Merit Award (1975), till 1982.

Haryana Government Export award (1978-79).

International Asian Award, Jakarta (1982).

European Awards, Paris (1987).

National Award for best Export of leather Garments (1987-88).

International Award for Good Quality, Brussels, Belgium (1988).

Leather Export Award for Government of India (1991-92).

National Productivity Award from president (1997).

Council of Leather Export (CLE), Indias apex body of Leather products exporters, during the International Leather fair held at Chennai, conferred is highest award the DOYEN OF INDUSTRY upon Mr. P.D. Gupta on 5th Feb., 1998.

Worldwide Prestige Award (WPA)-2001.

CORPORATE GOALS

Liberty wants to make its products according to new fashion and according to consumers demand. Liberty wants to develop a spirit of cooperation between individuals & group within the company. Liberty wants to attain & maintain good relations between its union and management.

Liberty will endeavor to keep highly qualified employees by appropriate training and thus raise their morale & competence.

Liberty will try to practice management of highest standard of competence & professionalism.

Liberty will strive to remain or become the technological as well as market leaders in footwear industry and leather product industry.

Liberty wants to be known for the quality for its products & services.

Liberty wants To work as buying /selling agent with or without trademark for finished products & to import the technical know -how of footwear & PVC tech.

Group data at a glanceYear of Establishment :1954

Employment :About 5000 employees

Business investment :US $ 100 Million

Status of Business ;Flagship company of the group, liberty shoes Ltd., a public limited company listed in all major stock exchanges of India.

Present Activities :Second largest footwear manufacturer in the country having fully integrated plants to manufacture various kind of footwear with annual production of over 10 million pairs.

Annual turnover:Over US $ 100 Million

Brand Equity:Mother brand LIBERTY is ranked among top 100 brands in the country. other 10 successful national brands, known for its respective segment of footwear

Infrastructure:Various plants spread over 200 acres of land in & around Karnal& Gharaunda, Haryana supported by strong marketing network having

20 branch offices

2 overseas offices

300 distributors & dealers

350 liberty exclusive retail stores

20 overseas showrooms

Export market :All over the world mainly with Europe in

Germany

Austria

France

Spain

Hungary

Popular brands of the company

Force 10

Winsdor

Ricardo fortune

Senorita

Gliders

Geo sport

Coolers

Tip-top

Foot-fun

CHAPTER 3

RESEARCH METHODOLOGY

RESEARCH METHODOLOGY

Research is an original contribution to the existing stock of knowledge making for its advancement search of knowledge through objective & systematic method of finding solution to the problem of research. Every project requires genuine research. Success of any project & getting genuine results from that depends upon the research method used by the research.

DEFINITION

A careful investigation or inquiry specially through search for new facts in any branch of knowledge.

The faction that provide base to the research are :

Desire to face challenge in solving the unsolved problem.

Desire to get intellectual joy of doing some creative work.

Desire to be of service to the society.

Desire to get respectability.

Objectives of Research

To gain familiarity with a phenomenon or to achieve new insights into it.

To portray accurately the characteristics of a particular individual or a group.

To determine the frequency with which something occurs or with which it is associated with something else.

To test hypothesis of a casual relationship between variables.

.A. Objective of Labour Welfare

The aim or objectives of welfare activities is three field: Humanitarian to enable workers to enjoy a future and riches life.

Economic to improve the efficiency of the workers.

Civic to develop among the workers a sense of responsibility and dignity and thus make them worthy citizens of the nation. In total, we can say that following could be the objectives of the labour welfare activities:

To create and improve sound industrial relations.

To win over employees loyalty and increase their morale.

To combat trade unionism and socialists ideas.

To build up stable labour force, to reduce labour turnover and absenteeism.

To motivate the employees by identifying and satisfying their unsatisfied needs.

To develop efficiency and productivity among workers.

To save oneself from heavy taxes on surplus profits.

B. DATA COLLECTION

The task of data collection begins after a research problem is being defined and research design chalked out.

Data typesa) Primary Sources

b) Secondary Sourcesa) Primary Sources :The primary data are those which are collects fresh and for the first time, and thus happen to be original in character.b) Secondary Sources :The secondary data are those which have already been collected by someone and which have already been passed through the statistical process.

Collection Of Data For Project

PRIMARY SOURCE Personal Interviews, Questionnaires, Observation

SECONDARY SOURCE Books, Journals, Magazines, Newspaper, Reports, Internet.

In order to collect the information for the research study I used the questionnaire which had both open-ended and close-ended questions. The questionnaire was filled by the investigator herself because most of the workers were not able to go through the questionnaire. The questions were explained to them in Hindi and the replies were sought. So filling-up of the questionnaire was followed with the brief interview with the worker.Personal observations are also obtained by visiting work place, canteen, workmen shelters and colony of workers.C. Sampling Unit

The first step in developing any sample design is to clearly define the set of objectives technically called universe to be studied. The universe of my study includes the corporate houses whether big or small. These are the organization which are indulged in providing welfare amenities to labour for their betterment thereby improving the lot of working class & make a worker a good employee and a good citizen.

D. Sample Size

This refers to the organizations surveyed. Although large samples are more reliable but due to shortage of time and money this organization has been selected.

Sample Size

:50

Type Of Question

:Close-ended & Open-ended

Instrument Used

:Questionnaire, Personal Interviews

Area covered : Karnal

Type Of Universe

:Finite

E. Sampling TechniqueThis refers to procedure by which the organizations have been chosen. This is :

Non-Random Sampling

:Convenience Sampling

Judgment SamplingC. LIMITATIONS

Every search work has limitation. During course of study, although every effort has been made to make the study as precise and accurate as possible, but one cannot guarantee 100% accuracy and preciseness because of limitation one has to undergo during the study. The Limitations Faced During The Study Were:

The size of the sample is very small due to shortage of time and resources.

Respondents may be biased in favour of management.

Due to pressure of management, respondents were reluctant in communicating.

Difficulty was faced in getting the responses to various questions because respondents could not devote enough time to me.

Since this is an opinion survey, personal bias may have crept in, due to the respondents tendency to rationalize their views.

Measures taken in respect to labour welfare were found at the introductory stage, so the data collected reflects the introductory trend in regard to labour welfare activities.

Moreover a period of six weeks of training is too short to study the vast concept of H.R.D.

CHAPTER 4

DATA ANALYSIS

AND

INTERPRETATION

Table No. 1

NUTRITION CONDITIONS IN FACTORY CANTEEN PREMISES

Nutrition Conditions

Yes

No

Existence of canteen

50

--

Facilities Provided

35

15

Canteen Committee

10

40

Service on duty

07

43

Moderate rates

45

05

Hygiene checking

12

38

The graphical representation and table reveals that all respondents i.e. 100% and 90% are happy with existence of canteen and moderate prices respectively but a of 86% and 76% were not satisfied with service and hygiene checking due to non-availability of committee.

Table No. 2

SHELTERS AND REST FACILITIES

Level of SatisfactionNo. Of Respondents

Excellent

5

Satisfactory

42

Un-Satisfactory

3

Total

50

Respondents attitude towards Shelter & Rest Facilities depicts that upto 84% workers surveyed are satisfied with the shelter and rest-room facilities whereas 6% are not satisfied with these facilities.

Table No. 3

DRINKING WATER FACILITY

Level of Satisfaction

No. of Respondents

Satisfied

48

Un-satisfied

02

Total

50

Graphical representation points out that 96% of the workers were satisfied and only 4% were unsatisfied and felt that it was a distance from their place of duty. Some persons wanted that there should be adequate number of glasses at an appropriate place.

Table No. 4

STORING AND DRYING FACILITY

Level of Satisfaction

No. of Respondents

Excellent

25

Satisfactory

15

Unsatisfactory

10

Total

50

Here, most of the workers are more than satisfied (40) with the storing facilities while nobody is found to be unsatisfied with these facilities.

Table No. 5

MEDICAL FACILITIES

Level of Satisfaction

No. of Respondents

Excellent

35

Satisfactory

13

Unsatisfactory

02

Total

50

The table shows that up to 70 % workers surveyed find the medical facilities are excellent and only 4% are not satisfied.

Table No. 6

RECREATIONAL FACILITIES

Responses

Yes

No

Provision for workers Club

50

--

Facilities Provided

12

38

Maintenance on Facilities

10

40

Rest House Provision

05

45

Games and Sports Facilities

35

15

The respondents admire the availability of workers club but only few i.e. that is 24%,20%,10%workers were satisfied with these facilities such as maintenance and rest house facility where as games & sports facilities were very much praised by 70% workers.

Table No. 7

SANITARY CONDITIONS

Sanitary Conditions

No. of Respondents

Hygienic

12

Semi hygienic

32

Unhygienic

06

Total

50

Table and graph shows that according to 64% of the workers sanitary condition of the canteen were semi hygienic and 24% felt that it was hygienic. 12% called it as un hygienic.

Table No. 8

HOUSING FACILITIES

Level of Satisfaction

No. Of Respondents

Excellent

18

Satisfactory

25

Unsatisfactory

7

Total

50

The above table reveals that half of the respondents i.e. 50% are satisfied with housing facilities, 36% says that they are excellent & 14% are not satisfied with these facilities .

Table No. 9

HEALTH CARE FACILITIES

Level Of Satisfaction

No. of Respondents

Excellent

40

Satisfactory

10

Unsatisfactory

-

Total

50

From among the 50 workers surveyed 40 says health care facilities are excellent and 10 workers says that they are satisfied. No one was found unsatisfied.

Table No. 10

SATISFACTION LEVEL WITH REGARD TO LABOUR WELFARE MEASURES

Responses

No of Respondents

Inadequate Wages

25

Poor working Conditions

10

Lesser Opportunities

15

Total

50

Workers responses reveals that 50% workers were not satisfied with present management because they were inadequately paid and lesser opportunities available to grow which was the concern of 30% workers and 20% were not satisfied with working conditions.

Table No. 11

RELATIONS BETWEEN RESPONDENTS AND EMPLOYER

Responses

No. Of Respondents

Co-operative

34

Un-co-operative

16

Total

50

The above table shows that according to the workers 68% workers relation between worker and supervisor is co-operative and 32% workers according to relation between worker and supervisor is un-co-operative.

CONCLUSION

Welfare Activities, the project has been a valuable experience for me. What I conclude is that labour welfare is an important tool for development of the employees.

Due care is taken that the workers are provided with basic welfare benefits of leave & allowances, canteen, medical facility etc. and the workers feel quite motivated & satisfied by the type of amenities provided to them. Labour Welfare is concerned with activities that lead to:

Improved morale and loyalty of workers.

Improves the goodwill and public image of the enterprise.

Reduce the threat of Govt. intervention.

Improvement in material, intellectual and cultural conditions of workers life.In the present scenario of liberalization, implementation of labour laws is the need of the hour & for this various labour reforms have been enacted but there is an urgent for the proper implementation of labour reforms in the contemporary context of Human Resource Management.

Hence, it can be said that this had been a source of knowledge & experience and gave me lot of exposure which is valuable for my bright future.

BIBLIOGRAPHY

1.Personnel Management

Edwin P.Flippa

2.Dynamics of Industrial

Dr. C.B. Mamoria &

Relations

Dr. Satish Mamoria

3.Personnel Management &

T.N. Chabra & B.P.Singh

Industrial Relations

Website

www.liberty.com.

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