Trusted procurement for better buildings and homes LHC.GOV.UK

FRAMEWORK AGREEMENT GUIDEFor aluminium window and door products

WHY WORK WITH LHC?

These are the key reasons to work with LHC

whether you’re a public sector organisation

looking for procurement solutions or a supplier

with products or services to provide.

Knowledge and experience of procurement Our organisation began half a century ago and over five decades we’ve developed and shaped our service to meet the evolving needs of our clients.

Recognised technical expertise Our technical expertise is built on continuous research by our team of technical specialists who consult with clients on the outcomes they need and suppliers on the range of available solutions.

Commitment to better buildings and homes Our ultimate goal is helping our clients deliver better environments for the communities they serve, a goal we support through our frameworks, that address every aspect of quality, and our selection of the most appropriate suppliers.

Fast and efficient procurement Once LHC Appointed Companies are established for a framework, the process of calling off projects and commissioning work is very efficient. Terms and rates have been agreed and even when a mini competition is required, the majority of contractual arrangements have already been finalised. Project work can start quickly.

Financial gains Working with LHC frameworks gives suppliers access to construction, refurbishment and maintenance projects of over £200m each financial year. Clients who spend more than £200,000 on two or more frameworks in a year will benefit from a share in the LHC operating surplus we return to Members.

Please read this guide in conjunction with the LHC guide to understanding and using pre-tendered frameworks, available on our website.

WWW.LHC.GOV.UK/MEMBERSHIP

03

LHC.GOV.UK

This framework agreement has been established in strict compliance with UK Public Sector procurement rules for use by public sector bodies in the UK as detailed in the LHC buyer profile (www.lhc.gov.uk/buyerprofile) and as specified in the Contract Notice:

-- 2011/S 13-020046

These was published in OJEU in January 2011 with 5 successful tenderers appointed in July 2011.

The LHC Framework Agreement for aluminium window and door

products is available to all local authorities, housing associations

and other public sector bodies in England and Wales.

About this framework agreement

Fully OJEU compliant, it is suitable for low, medium and high rise housing schemes, schools and all other types of public sector buildings and offers: -- Good quality, best value aluminium windows and doors with a range of options

providing customer choice

-- Windows and doors compliant to BS 4873, BS EN 14351-1, PAS 23-1 and PAS 24 ensuring quality standards are adhered to

-- Enhanced security options conforming to BS 7950, PAS 24 and Secured by Design

-- Other aluminium window and door products including composite products such as aluminium / timber and aluminium / PVC-U profiles

LHC Framework Agreements provide compliance, quality and best value to clients, with a streamlined process for engaging with supplier companies

05

About a tender

Interested companies were invited to complete a Pre-Qualification Questionnaire

(PQQ), which sought detailed information on several criteria, prepared and

formatted in accordance with PAS 91:2010 ‘Construction pre-qualification

questionnaires’, before inviting selected companies to complete an ITT and

Offer Document.

PAS 91:2010 was published by the British Standards Institution and sponsored by the Department for Business, Innovation and Skills (BIS) to provide a consistent set of pre-qualification questions to be used throughout construction procurement.

Stage 1: Selection criteria Stage 2: Invitation to tender

-- Financial standing

-- Compliance with EU/UK legislation

-- Applicant’s organisation

-- Quality management and procedures

-- Environmental management

-- Sustainability and social inclusion policies

-- Health and safety management

-- Experience of working in the public sector

-- Administrative and technical support provided to the client

-- Case studies illustrating public sector project delivery

The companies that scored sufficient marks in the PQQ were invited to complete an offer document (invitation to tender).

The offer document provided detailed service and product specifications and sought a response from companies on their conformity to these requirements.

LHC.GOV.UK

The diagram below shows the process a supplier completes to become

an LHC Appointed Company and to be awarded a contract (or “call-off”).

It also highlights the support LHC provides once a project is live.

From pre-qualification to call-off contract

When buyers are ready to choose a supplier for an individual project

they should start the process by talking to LHC. LHC will coordinate

either a direct award, if there is a single supplier on a framework,

or a mini-competition if there are several.

-- A mini-competition involves all capable Appointed Companies

-- A direct award is made to a single company, with justifiable

reasoning, without reopening competition

Awarding contracts “Call-offs”

LHC provides support and technical assistance throughout

the life of a project, as required:

-- To ensure high quality standards are maintained

-- Service levels are fulfilled

-- Delivery periods are met

LHC also welcomes discussion and feedback on completion of projects

Works commence or complete

Pre-qualification questionnaire

Our aim is giving LHC clients and Members a choice of Appointed

Companies to work with. Numbers vary per framework in line with

anticipated demand and subject to the number of qualifying suppliers.

-- All suppliers are notified of the results and the unsuccessful

tenderers can choose to have a debriefing to help improve future offers

-- Contract Award Notices are published in the Official Journal of the

European Union (QJEU) and on the LHC website

Appointing companies

Selected suppliers submit offer documents covering:

-- Specification for products and services

-- Testing and certification

-- Service capability

-- Pricing

Scores are then awarded to each supplier in respect of

each evaluation criteria.

A detailed evaluation report is prepared which shows

for each tenderer a:

-- Weighted score under each heading

-- Value for money index

-- Company or companies recommend for appointment

Offer documents and evaluation

Pre-qualification questionnaire

Suppliers complete a pre-qualification questionnaire accessing:

-- Company standing

-- Financial standing employment practises environmental

awareness capacity and geographical range

-- Installation capability

-- Technical capability

-- Quality systems management capability

-- Experience of supply to the public sector

-- Sustainability and social value

07

Technical support and design services offered to the client

were scored which included:

-- Assistance in the choice of fenestration design

-- Advice on solution for compliance with statutory regulations

-- Assistance on the choice of hardware for security, safety in

use and ease of operation

Financial submissions for the three specified contract scenarios

were also assessed and scored for accuracy of interpretation.

50%Pricing

Prices were tendered

using two methods of

analysis:

-- A built up matrix of 24

selected window and

door types, furnished

and fully installed

-- Three different contract

scenarios as schemes

to be fully priced and

submitted as detailed

quotations

Products were assessed on their quality of assembly, finish

and operation at the point of manufacture.

Administrative and management services were assessed

from responses given within the Offer Document plus

interviews and inspections at the companies’ premises.

The services assessed included:

-- Project registration, tracking and programming

-- Site management including project supervision

-- Compliance with survey and installation codes of practice

-- Resident liaison

-- Final inspection and signing off procedures

25%Essential requirements

-- The range of product

types offered

-- Conformity to the LHC

specification

-- Quality of delivery and

expertise

25%Qualitative assessments

Award weighting criteria

Award weighting criteria are established on each individual framework and can be flexed to a buyer’s individual needs.

Public sector officers can obtain a copy of the full LHC evaluation report on request.

LHC.GOV.UK

The framework in action

As well as providing compliance, quality and best value to clients, the LHC aluminium window and door products framework supports a streamlined process from the award of a contract (call-off) to completion of a project.

Confirmed competitive market prices Prices in place at call-off stage maintaining best value as established in the PQQ stage.

Quick and efficient procurement Speedy access to LHC Appointed Companies and the options of a mini-competition or direct award to enable the final selection of a supplier or supplier(s) for a project.

Instant access to project data Continuous access to information throughout the procurement process through the suppliers’ on-line portal.

High quality standards Standards of quality maintained throughout project through monitoring in accordance with ISO 9001 Quality Management System.

Service levels guarantee Guaranteed service levels from inquiry to supply providing peace of mind that services and works will be conducted effectively.

Quick project starts Enabled by pre-tendered procurement that reduces the cost and time input by public sector organisations and speeds up their access to companies.

Advice on design and regulatory compliance Guidance on interpretation and conformity to statutory regulations and planning requirements.

Delivery periods guarantee Guaranteed delivery periods that ensure services and works are delivered to meet work schedules.

09

Details of products and services

A substantial set of aluminium window and door products

is offered alongside consultation and design services from

specialist contractors.

Product range Consultation and design services

-- Fixed lights

-- Side hung and top hung projecting casements

-- Tilt-before-turn

-- Top hung, fully reversible

-- Horizontal pivot

-- Vertical sliding sash

-- Horizontal sliding sash

-- Single leaf residential doors – inward or outward opening

-- Heavy duty commercial doors (for schools etc.)

-- Patio doors French doors

-- Curtain / window / screen walling

All of these products have been designed to meet the requirements of the Building Regulations including Part L, which includes:

-- Fire safety – egress windows and doors

-- Ventilation

-- Conservation of fuel and power – meeting Window Energy Rating (WER) band C and U-value requirements

-- Building access

-- Safety in use including child safety

-- High performance glazing

They are offered in standard white powder coated finish, with the following options also possibly available on request:

-- Natural anodised

-- Additional gloss powder coating choices including RAL colours

-- Special powder coating finishes and textures including metallic effect

-- Dual colour

-- Woodgrain effect

-- A free full survey and installation service, including programming (particularly relevant to schools projects) and resident liaison, undertaken to the guidance set out in BS 8213-4 including finishing and making good

-- Design advice and support on the interpretation and conformity to Statutory Regulation requirements including planning assistance

-- Site monitoring including installation and quality control inspections by the appointed company and manufacturer with reports available for customers

-- Single-point or insurance backed 10 year guarantees against materials, workmanship and insolvency

LHC.GOV.UK

Window and door systems offered

The table below shows the different systems

available for each product type.

Key: BS10: Bowater System 10 – Aluminium/PVC-U SAS A/T: Senior Architectural Systems – Aluminium/Timber

Principal system

Composite products

SAPA

BS10

SAPA

BS10

SAPA

BS10

SAPA

–

SAPA

–

SAPA

–

SAPA

–

SAPA

–

SAPA

–

SAPA

–

SAPA

BS10

✘ ✔

✘ ✔

Sin

gle

le

af

do

or

Ho

rizo

nta

l sl

idin

gsa

sh

Vert

ical sl

idin

g s

ash

Ho

rizo

nta

l p

ivo

t

Fu

lly r

eve

rsib

le

Tilt-

be

fore

-tu

rn

Slid

ing

pro

jec

tin

g

ca

sem

en

ts

Cu

rtain

walin

g/

scre

en

s

Co

mm

erc

ial (h

eavy-

du

ty d

oo

r)

Fre

nch

do

ors

Pa

tio

do

ors

BowaterProjects

Principal system

Secondary system

SAPA

Schuerro

SAPA

Schuerro

SAPA

–

SAPA

Schuerro

SAPA

–

SAPA

–

SAPA

Schuerro

SAPA

Schuerro

SAPA

Schuerro

SAPA

Schuerro

SAPA

Schuerro

✘ ✔

Composite products

Composite products

SAS A/T

BS10

SAS A/T

BS10

SAS A/T

BS10

–

–

–

–

–

–

SAS A/T

–

–

–

SAS A/T

–

–

–

SAS A/T

BS10

Euro Windows Ltd

Principal system Reynaers Reynaers – Reynaers Reynaers Reynaers Reynaers Reynaers Reynaers Reynaers Reynaers

✘ ✔

Graham HolmesAstraseal Ltd

Principal system SAPA SAPA SAPA SAPA – SAPA SAPA SAPA SAPA SAPA

Sovereign Group Ltd

Principal system

Composite products

SAPA

BS1O

SAPA

BS1O

SAPA

BS1O

–

–

SAPA

–

SAPA

–

SAPA

–

SAPA

–

SAPA

–

SAPA

–

SAPA

–

HazelmereCommercial

SAPA

Various options available

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Appointed companies

Bowater Projects

Appointed for areas

A

B

C

D

E

F

G

H

I

J1

J2

J3

For contact details visit: lhc.gov.uk/bowater

bowaterprojects.com

Hazlemere Commercial

Appointed for areas:

A

B

C

D

E

F

For contact details visit: lhc.gov.uk/hazlemere

hazlemere.co.uk

Euro Windows Ltd

Appointed for areas:

A

B

C

D

E

F

G

H

I

For contact details visit: lhc.gov.uk/eurowindows

euro-windows.co.uk

Sovereign Group Ltd

Appointed for areas:

G

H

I

J1

J2

J3

For contact details visit: lhc.gov.uk/sovereign

sov-group.co.uk

Graham Holmes Astraseal Ltd

Appointed for areas:

G

H

I

J1

J2

J3

For contact details visit: lhc.gov.uk/grahamholmes

astraseal.com

Regional lots

A London

B

South East England

C South West England

D East of England

E

East Midlands

F

West Midlands

G

Yorkshire & Humber

H

North West England

I North East England

J1 South Wales

J2 Mid Wales

J3 North Wales

A

BC

D

E

F

G

I

H

J1

J2

J3

LHC.GOV.UK

Framework agreement for

aluminium window and door products

Including supply and installation of:

Windows

Residential doors

Commercial doors

Curtain walling and screens

The aluminium window and door products framework agreement for England and Wales is effective from 1st August 2011 until 31st July 2015.

England and Wales enquiries: 01895 274850

LHC.GOV.UK