Lexmark’s Air Force Customer Service Document · Thank you for your purchase of a Lexmark device!...

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Thank you for your purchase of a Lexmark device! We highly value you as an Air Force customer and look forward to providing you with the best service possible. In this document, you will find some useful information regarding the purchase of your device. Lexmark is currently the sole printer provider on the DPI contract, having been selected for each of the 4 printer categories. We also offer 6 of our award winning CAC Multifunction Printers (MFPs), to include two that support 11x17 printing. Many of our current offerings share toner and consumables across printer & MFP categories, saving time for the end-user. Specifically, these are the T654dtn (High-end B/W Printer)/ X658dtfe (High-end B/W MFP), C748de (Low-end Color Printer)/X748dte (Low-end Color MFP) & the C792de (High-end Color Printer) / X792dte (High-end Color MFP). Lexmark experts can help you maximize your DPI output investments and achieve the most savings possible by partnering with your organization to develop a comprehensive output strategy. - Please visit our Air Force website at www.lexmark.com/airforce to learn more about our products, supplies, services and solutions. - Phone Technical Support: (866) 653-3356, pin #56250485 (For assistance, you will need to reference the asset tag on your device to obtain the serial number.) - CAC/PKI Solution Support: (866) 653-3356, pin #56250485, Select 2 (Software Support), then 2 (Smart Card Authentication) - To view CAC set-up Installation Documents & Videos and Lexmark Technical Documents (firmware, etc.), please click HERE (https://lexmark.egnyte.com/publicController.do?folderName=20101111&fileName=fe8ed5aaa33b4a98) For more information, please contact your Lexmark Account Manager: Lexmark Support Information Lexmark’s Air Force Customer Service Document 12WW1890 To order Lexmark devices & supplies, please access https://www.afway.af.mil Please also visit our Lexmark/Air Force website for more information and to order supplies: http://www.lexmark.com/airforce

Transcript of Lexmark’s Air Force Customer Service Document · Thank you for your purchase of a Lexmark device!...

Thank you for your purchase of a Lexmark device! We highly value you as an Air Force customer and look forward to providing you with the best service possible. In this document, you will find some useful information regarding the purchase of your device.

Lexmark is currently the sole printer provider on the DPI contract, having been selected for each of the 4 printer categories. We also offer 6 of our award winning CAC Multifunction Printers (MFPs), to include two that support 11x17 printing. Many of our current offerings share toner and consumables across printer & MFP categories, saving time for the end-user. Specifically, these are the T654dtn (High-end B/W Printer)/X658dtfe (High-end B/W MFP), C748de (Low-end Color Printer)/X748dte (Low-end Color MFP) & the C792de (High-end Color Printer) / X792dte (High-end Color MFP).

Lexmark experts can help you maximize your DPI output investments and achieve the most savings possible by partnering with your organization to develop a comprehensive output strategy.

- Please visit our Air Force website at www.lexmark.com/airforce to learn more about our products, supplies, services and solutions.

- Phone Technical Support: (866) 653-3356, pin #56250485 (For assistance, you will need to reference the asset tag on your device to obtain the serial number.)

- CAC/PKI Solution Support: (866) 653-3356, pin #56250485, Select 2 (Software Support), then 2 (Smart Card Authentication)

- To view CAC set-up Installation Documents & Videos and Lexmark Technical Documents (firmware, etc.), please click HERE (https://lexmark.egnyte.com/publicController.do?folderName=20101111&fileName=fe8ed5aaa33b4a98)

For more information, please contact your Lexmark Account Manager:

Lexmark Support Information

Lexmark’s Air Force Customer Service Document

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To order Lexmark devices & supplies, please access https://www.afway.af.mil Please also visit our Lexmark/Air Force website for more information and to order supplies: http://www.lexmark.com/airforce

Lexmark’s Air Force Customer Service Document

Consumables can be purchased either at https://www.afway.af.mil or www.lexmark.com/airforce

Please note that Lexmark’s Air Force cartridges are part of the Cartridge Collection Program, which providescustomers a free and easy method to return cartridges back to Lexmark. A pre-paid shipping label is located in thecartridge box to return your used cartridge.

Air Force Consumables

Model Part # Description Price

E462dtn E462U41G Extra High-Yield Black Toner 18,000 pages $126.60

E460dn & X466dte E460X41G E46x/X46x Extra High Yield Black Toner 15,000 pages $171.85

E460dn, E462dn & X466dte E260X42G E46x/X46x Photoconductor 30,000 pages $20.62

E460dn, E462dtn & X466dte 40X5400E46x, X46x Fuser Maintenance Kit 120,000 pages – No cost if under extended warranty

$93.33

T650dn & X652de T650H41G T65x/X65x High Yield Black Toner 25,000 pages $121.00

40X4724 T65X/X65x Maintenance Kit 300,000 pages - No cost if under extended warranty $280.56

T654dtn, X656dte & X658dtfe T654X41G T654/X65x Extra High Yield Black Toner 36,000 pages $211.13

40X4724 T65x/X65x Maintenance Kit 300,000 pages - No cost if under extended warranty $280.56

25A0013 X658dtfe Staple Cartridges 3pk (5,000 per pack) $67.20

C736dn/dtn & X738dte C736H2KG C73x/X73x High Yield Black Toner 12,000 pages $60.00

C736H2CG C73x/X73x High Yield Cyan Toner 10,000 pages $122.50

C736H2MG C73x/X73x High Yield Magenta Toner 10,000 pages $122.50

C736H2YG C73x/X73x High Yield Yellow Toner 10,000 pages $122.50

C734X20GC73X/X73X & C74X/X74X Photoconductor Single Unit 20,000 pages – No cost if device is covered under extended warranty

$24.55

C734X24GC73X/X73X & C74X/X74X Photoconductor 4 Pack 80,000 pages total - No cost if device is covered under extended warranty

$88.38

C734X77G C73X/X73X & C74X/X74X Waste Toner Bottle 25,000 pages $6.38

40X6401C73X/X73X & C74X/X74X ITU Maintenance Kit 120,000 pages - No cost if device is covered under extended warranty

$196.40

40X5093C73x/X73x Fuser Maintenance Kit 100,000 pages - No cost if under extended warranty

$196.40

C748de & X748dte C746H4KG C74X/X74X High Yield Black Toner 12,000 pages $60.00

C748H4CG C74X/X74X High Yield Cyan Toner 10,000 pages $122.50

C748H4MG C74X/X74X High Yield Magenta Toner 10,000 pages $122.50

C748H4YG C74X/X74X High Yield Yellow Toner 10,000 pages $122.50

C734X20GC73X/X73X & C74X/X74X Photoconductor Single Unit 20,000 pages – No cost if device is covered under extended warranty

$24.55

C734X24GC73X/X73X & C74X/X74X Photoconductor 4 Pack 80,000 pages total - No cost if device is covered under extended warranty

$88.38

C734X77G C73X/X73X & C74X/X74X Waste Toner Bottle 25,000 pages $6.38

40X6401C73X/X73X & C74X/X74X ITU Maintenance Kit 120,000 pages - No cost if device is covered under extended warranty

$196.40

40X8110C74X/X74X ITU Fuser Maintenance Kit 100,000 pages – No cost if device is covered under extended warranty

$279.34

C792de & X792dte C792X4KG C79x/X79x High Yield Black Toner 20,000 pages $112.25

C792X4CG C79x/X79x High Yield Cyan Toner 20,000 pages $215.00

C792X4MG C79x/X79x High Yield Magenta Toner 20,000 pages $215.00

C792X4YG C79x/X79x High Yield Yellow Toner 20,000 pages $215.00

C792X77G C79x/X79x Waste Toner Bottle 50,000 pages $13.99

40X7103 C79x/X79x Maintenance Kit 200,000 pages - No cost if under extended warranty $238.00

40X7100C79x/X79x Fuser Maintenance Kit 150,000 pages - No cost if under extended warranty

$224.00

25A0013 X792dte Staple Cartridges 3pk (5,000 per pack) $67.20

To order Lexmark devices & supplies, please access https://www.afway.af.mil Please also visit our Lexmark/Air Force website for more information and to order supplies: http://www.lexmark.com/airforce

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Lexmark and Lexmark with the diamond design are trademarks of Lexmark International, Inc., registered in the United States and / or other countries. All other trademarks are the properties of their respective owners.

To order Lexmark devices & supplies, please access https://www.afway.af.mil Please also visit our Lexmark/Air Force website for more information and to order supplies: http://www.lexmark.com/airforce

Consumables can be purchased either at https://www.afway.af.mil or www.lexmark.com/airforce

Please note that Lexmark’s Air Force cartridges are part of the Cartridge Collection Program, which providescustomers a free and easy method to return cartridges back to Lexmark. A pre-paid shipping label is located in thecartridge box to return your used cartridge.

Air Force Consumables

Model Part # Description Price

C782dtn & X782e C782X4KG C78x/X78x High Yield Black Toner 15,000 pages $98.20

C782X4CG C78x/X78x High Yield Cyan Toner 15,000 pages $188.54

C782X4MG C78x/X78x High Yield Magenta Toner 15,000 pages $188.54

C782X4YG C78x/X78x High Yield Yellow Toner 15,000 pages $188.54

10B3100 C78x/X78x Toner Waste Bottle 50,000 pages $10.83

40X0343 C78x/X78x ITU Maintenance Kit 120,000 pages - No cost if under extended warranty $492.69

40X1831C78x/X78x Fuser Maintenance Kit 120,000 pages - No cost if under extended warranty

$346.27

11K3188 C782/X782 3pk (3,000 per pack) staple cartridge for Staplesmart finisher $34.37

X925dte X925H4KG C92x/X92x High Yield Black Toner 8,500 pages $95.00

X925H4CG C92x/X92x High Yield Cyan Toner 7,500 pages $140.00

X925H4MG C92x/X92x High Yield Magenta Toner 7,500 pages $140.00

X925H4YG C92x/X92x High Yield Yellow Toner 7,500 pages $140.00

C925X72G Black Imaging Unit – No cost if under extended warranty $84.99

C925X73G Cyan Imaging Unit – No cost if under extended warranty $95.99

C925X74G Magenta Imaging Unit – No cost if under extended warranty $95.99

C925X75G Yellow Imaging Unit – No cost if under extended warranty $95.99

C925X76G C925dte Waste Toner Bottle 30,000 pages $13.99

X945e X945X2KG X945e High Yield Black Toner 36,000 pages $127.00

X945X2CG X945e High Yield Cyan Toner 22,000 pages $323.10

X945X2MG X945e High Yield Magenta Toner 22,000 pages $323.10

X945X2YG X945e High Yield Yellow Toner 22,000 pages $323.10

C930X76G C935dn, X945e Waste Toner Container 30,000 pages $28.48

C930X82G C935dn, X945e Photoconductor Unit 53,000 pages $231.27

C930X83G C935dn, X945e Color Photoconductor Kit 3 Pack 53,000 pages $774.80

X952dte C950X2KG X952dte High Yield Black Toner 32,000 pages $115.99

C950X2CG X952dte High Yield Cyan Toner 22,000 pages $205.00

C950X2MG X952dte High Yield Magenta Toner 22,000 pages $205.00

C950X2YG X952dte High Yield Yellow Toner 22,000 pages $205.00

21Z0357 X952dte Booklet Saddle Staple Cartridges 4pk (5,000 per pack) $108.00

25A0013 X952dte Staple Cartridges 3 pk (5,000 per pack) $67.20

C950X71G X952dte Photoconductor Unit 115,000 pages $180.00

C950X73G X952dte Photoconductor Unit 3 pk (115,000 per pack) $540.00

C950X76G X952dte Waste Toner Bottle 30,000 pages $21.60

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