Leveraging Technology for Increasing Patient Engagement
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Transcript of Leveraging Technology for Increasing Patient Engagement
Reducing Barriers to Patient Engagement
Stanford Medicine X 2014
Amy GleasonChief Operating Officer
CareSync
Board of Directors Cure JM
Mom of Morgan
When Patients Aren’t Engaged
• Higher Costs for patients with lower Patient Activation Measure scores (PAM)
• 32% of ordered tests are duplicates because the results are not available
• Patients give incorrect or incomplete medication lists 39% of the time in the ER
• 70-80% of diagnoses can be made from the patient’s story alone
• 60-80% of what the patient is told at a visit is forgotten within 3 days.
Reducing Barriers to Patient Engagement
• Access to Information
Access
Access
Access
Access
Reducing Barriers to Patient Engagement
• Access to Information
• Meaningful Information
Meaningful Info
Meaningful Info
Meaningful Info
Meaningful Info
Reducing Barriers to Patient Engagement
• Access to Information
• Meaningful Information
• Collaboration
Collaboration
Collaboration
Collaboration
Reducing Barriers to Patient Engagement
• Access to Information
• Meaningful Information
• Collaboration
• Communication and Convenience
Convenience and Communication
Convenience and Communication
Convenience and Communication
Convenience and Communication
Convenience and Communication
Convenience and Communication
Convenience and Communication
Removing Barriers to Access
• Make the data meaningful to the patient and family (and to the medical providers)Meaningful Information
• Provide EASY Access to ALL information
• Provide ways for all people involved to collaborate around the patient
• Make healthcare convenient to the patient and provide communication tools that meet their preference and expectations