Level 3 Carrier Cloud Voice Solution

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Level 3® Carrier Cloud Voice Solution

© 2014 Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications and the Level 3 logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications, Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.


What is the Level 3® Carrier Cloud Voice Solution?

Generate Margin-Rich Revenue Rapidly with Comprehensive Voice Solution

Level 3® has teamed with Alianza, a leading provider of cloud voice platforms, to provide a comprehensive and turnkey cloud-based wholesale voice solution. This solution can:

Decrease entry investment to sell advanced, revenue-generating voice services

Eliminate network CAPEX and reduce total cost of ownership

Streamline vendor management

Accelerate time to market

Integrate seamlessly with your current business systems

Global PSTN routing

CLEC services and national transitDefine and support VoIP

services


Why Deliver Voice via a Cloud-based Solution?

New Cost Models that Make Voice Profitable in a Changing Market

$70 Billion Fixed Voice Market in Transition

• TDM-to-VoIP evolution

• ARPU and margin pressure

• End-of-life legacy infrastructures

$101 billion Mobile Voice Market Stuck on TDM

• LTE forces changing

• IMS complexity and cost delays IP consolidation

• Service innovation requires IMS, VoIP and SIP

Source: Gartner (Q1 2013)

$0

$20,000

$40,000

$60,000

$80,000

$100,000

Fixed MobileR

EVEN

UE

(MIL

LIO

NS)

U.S. Voice Services Market


The World Has Turned to the Cloud

Now Service Providers Can Leverage The Cloud for Voice Service Delivery

>$600 Billion will be spent on cloud services

2013-2016

Source: Gartner


Benefits of Level 3® Carrier Cloud Voice Solution with Alianza

Multiple Opportunities, One Solution

Strong business case with reduced total cost of ownership

• No CAPEX, lower OPEX

• Reduce risk

• Streamlines operations and vendor management

Continual innovation and technology leadership

• Seamless enhancements without CAPEX and internal development

• Business system integration for scalable, streamlined provisioning and customer care

• Faster time to market

Unleash potential

• Free up CAPEX and resources to fund high ROI strategic initiatives

• Retain total control over subscriber relationship and billing


Level 3® Carrier Cloud Voice Solution Addresses All Scenarios


GreenfieldVoice

ISP

SatelliteManaged IT

• New revenue

• Fast time to market

• Minimal investment

PacketMigration

Cable

MNO

Telco


• Clear business case

VoIP 1.0 Replacement

Cable

ISP

Telco

• Lower TCO

• Improved margins

• End-of-Life migration

Market Expansion

Cable

ISP

Telco

• New revenue

• Low risk



Eliminate costs and resources to manage market-based TDM and IP networks• Recurring fixed FG-D and IP network costs• Engineering NETEX• Operations and multiple vendor management

Continual innovation and technology leadership• Less risk maintaining and upgrading voice platforms (future-proofing investment)• Rapid time to market for enhanced services and revenues• Seamless enhancements without CAPEX and long internal development cycles

Business system integration for scalable, streamlined provisioning and customer care

Unleash potential• Free up CAPEX and resources to fund high ROI strategic initiatives• Retain total control over subscriber relationship and billing

Benefits to Existing Voice Service Providers

Gain efficiencies and cost reductions to remain competitive in commoditized market

experiencing revenue and margin compression


Level 3 Voice Network Benefits

Reliability, Reach and Simplicity through a Tier 1 Voice Provider

Nationwide Coverage• Deliver services via SIP and TDM across the United States with over 87% nationwide SIP local coverage

• No third-party involvement means faster installs, quicker repair time, superior BCDR

Extreme Efficiency• Calls are controlled from the Level 3 softswitch platform that efficiently processes 13 billion voice minutes

for 5 billion calls every month

• Provides voice services to 15 of the 20 top Telecommunications Carriers in the world and 4 of the largest U.S. MSO cable providers

• CLEC status and is actively supporting voice business in all 50 states.

High-Quality Customer Experience• IP transport is handled by Level 3’s own MPLS-based IP network

Flexibility and Cost Control• Cost-effectively pick and choose the Level 3 Services you need

• Retain total control over your end-user experience and billing


Alianza Cloud Voice Platform

End-to-end solution consolidates more than 10 elements

• Fully hosted and managed solution

• Scalable to millions of users

• Single administrativeportal

• Mature API for BSS/OSS integration

• Integrated withLevel 3 VoIP Enhanced Local Service


Flexibility in Service – Any Network, Any Device

Originate locally, connect globally

Standards-based interfaces

Complete end-user

feature set

Broadband network agnostic

OTT extension to tablets,

smart phones, PCs

Customizable, flexible

product definition


Advanced End-User and Administrative Portals

Account Management

•Create end-user accounts

•Customer service

•Troubleshooting & diagnostic tools

Platform Tools

•Product management, pricing & branding

•Device management & provisioning

•Carrier services, TN management, regulatory

•Fraud & authorization controls

Reports

•Accounts

•Inventory

•Billing

Help

•ATAC help

•Training & resource center

Branded End-User PortalAlianza Tools &

Administrative Center (ATAC)


Heavy Lifting is Outsourced

Complete Solution for Carrier-Grade Voice

Service ProviderProduct definition Subscriber acquisition End-user invoicing

Marketing Tier 1 and 2 customer support Tax collection & remittance

Local facilities (LEC) Long-distance facilities Voice switches

Signaling network Routing engine Colocation facilities

Transport network IP backbone

TN management LNP management Regulatory management

CNAM/DL/T.38, etc. CODEC/frame sizing CALEA & emergency services

QoS management Voice capacity management Long-distance LCR/fail-over

Device certification & provisioning Back office integration Tier 3 production support

Inventory management End-user feature set Feature upgrades & enhancements

VoIP operations & monitoring Back office integration Tier 3 production support


Comprehensive End-User Feature Set

Residential VoIP Business VoIP SIP Trunking

411 – Directory Assistance

711 – TRS

900/976 Call Blocking

Advanced Call Forwarding

Anonymous Call Rejection

Area Lookup Call Reporting

Auto-Attendant

Auto-Configured Call Progress Tones

Call Forward Always

Call Forward Busy

Call Forward No Answer

Call Forwarding Phone Configuration

Call Forwarding Phone/Web Integration

Call Forwarding Status Check

Call Forwarding Web Configuration

Call Park (*46)

Call Park Retrieval (*47+parking slot)

Call Return(*69)

Call Screening/Selective Call Reject

Call Trace (*57)

Call Transfer - Attended

Call Transfer - Blind

Call Waiting

Caller ID

Caller ID Block per Call (*67)

Calling Line ID Delivery

Company Directory

Conference 3-Way

Dialing Restrictions

Disable Call Waiting per Call (*70)

Do Not Disturb

Emergency Services

End-User Web Portal

Extension-to-Extension Dialing

Fax Support

Fax to Email

Find-me / Follow-me

Free On-Net Calls

Hold

Hook Flash Hold

Hunt Group

IVR (Interactive Voice Response)

Lawful Intercept Support

Local Number Portability

Localized Dialing Experience

Multilingual Errors Messages

Multilingual Telephone Interface

Multilingual Voicemail Access

Multiple Greetings per Voicemail box

Multiple Languages per Voicemail box

Music on Hold

Pick-Up a Ringing Call on Account (*44)

Pick-Up a Ringing Extension (*00+ext)

Real-Time Call Detail Reports

Redial

Shared Voicemail Box

Simultaneous Ring

Standalone Voicemail box

Transfer to Voicemail

Voicemail - Direct Dial Access

Voicemail - Visual Voicemail

Voicemail Access on Power/Connectivity Failure

Voicemail Message Advanced Playback Options

Voicemail Message Call Back

Voicemail Message Waiting Indicator

Voicemail to Email

Voicemail Visual Message Waiting Indicator


Summary

Comprehensive portfolio solves VoIP pain points

• Market dynamics dictate new cost models for voice

• Level 3 and Alianza provide turnkey voice network in the cloud

• Clear business case for greenfield and migration


For more information, go to www.level3.com/carriercloudvoice

http://www.alianza.com/

http://www.alianza.com/

http://www.level3.com/carriercloudvoice

Level 3 Carrier Cloud Voice Solution

Technology

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