Let’s Be Friends Social Networking & Trade-marks LET’S BE FRIENDS: PROTECTING YOUR BRANDS ON THE...

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Let’s Be Friends Social Networking & Trade-marks LET’S BE FRIENDS: PROTECTING YOUR BRANDS ON THE INTERNET LEXPERT By Eric Macramalla, Partner, Gowlings

Transcript of Let’s Be Friends Social Networking & Trade-marks LET’S BE FRIENDS: PROTECTING YOUR BRANDS ON THE...

Page 2: Let’s Be Friends Social Networking & Trade-marks LET’S BE FRIENDS: PROTECTING YOUR BRANDS ON THE INTERNET LEXPERT By Eric Macramalla, Partner, Gowlings.
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Top Social Media

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Top Facebook

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Top Twitter

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Brand Owners Are very Social

Of top 100 global companies…

• 65% have Twitter account• 54% have Facebook account• 50% have YouTube Channel• 33% have Corporate blog

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Brand Owners

• Advertise products/services

• Communicate news and special events

• Connect with customers

• Monitor customer satisfaction

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Brand Owner Perception

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Facebook

• More than 1.3 billion active users

• Average user has 130 friends (none of which include me)

• People spend over 700 billion minutes per month on Facebook

• Average user is connected to 80 community pages, groups and events

• 150 million active users currently accessing Facebook through their mobile devices.

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Facebook

• 48% all Facebook users log on in any given day

• Total number of Facebook pages = 54,200,000

• Average time spent on Facebook per visit = 18 minutes

• 18% of 18-34 year old check Facebook when get out of bed

• Number of languages available on Facebook = 70

• 75% of user outside U.S.

• Number of Fake Facebook profiles = 81,000,000

• Facebook Revenue (2013) = $6,150,000,000

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Facebook – How It’s Grown

• 200 million — April 2009.• 250 million — July 2009.• 300 million — September 2009.• 350 million — End of 2009.• 400 million — February 2010.• 500 million — July 2010.• 608 million — End of 2010.• 750 million — July 2011.• 800 million — September 2011.• 845 million — End of 2011.• 901 million — March 2012.• 955 million — June 2012.• 1.01 billion — September 2012.

• 1.3 billion – June 2013

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Twitter

• 500 million users

• 500 million tweets per day – up from 400 million in June 2012

• 40% of those on Twitter don’t tweet

• Time it took from 1st tweet to billionth tweet: 3 years,. 2 months, 1 day

• 25 to 54 year old – driving force

(older than you think)

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More on Twitter

• Tweets per second (TPS) record: 456 – when Michael Jackson died on June 25, 2009 (a record at that time).

• Number of Twitter employees: 8 in January 2008 to 400 in March 2011

• Greatest number of tweets: @Yougakudan_00 – 36,407,144 (22-year-old Japanese man who loves anime/ manga, gaming and programming)

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Blogs

“Hunting for ways to boost revenue, a growing number of businesses are adding another weapon to their marketing arsenal: blogging”

- USA Today

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Blogs

• 181 million blogs around the world, up from 36 million only five years earlier in 2006.

• Women make up the majority of bloggers, and half of bloggers are aged 18-34

• Bloggers are well-educated: 7 out of 10 bloggers have gone to college, a majority of whom are graduates

• About 1 in 3 bloggers are Moms, and 52% of bloggers are parents with kids under 18 years-old in their household

• Bloggers are active across social media: they're twice as likely to post/comment on consumer-generated video sites like YouTube, and nearly three times more likely to post in Message Boards/Forums within the last month

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Internet Landscape

• 1.7 billion Internet users worldwide

• Over $250 billion spent online

• $43.2 billion spent in Q2

• Top-performing online product categories: Digital content and subscriptions, consumer electronics, flowers, greetings and gifts, computer hardware, and apparel and accessories

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Internet Users – A Closer Look

• Of the 1.7 billion users worldwide…

42% are from Asia24% are from Europe15% are from North America10% are from Latin American/Caribbean4% from Africa3% from Middle East1% from Australia

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ISSUES FACED BY BRAND OWNERS

Social Media

&

Domain Names

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Social Media: Issues Brand Owners Face

• Impersonation

• Trade-mark infringement

• Username Squatting

• Copyright Infringement

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How To Protect & Enforce

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Enforcement

• Sites have own enforcement policies that deal with TM, CR, etc.

• Usernames big target

facebook.com/lexpert

Twitter: @Starbucks

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Twitter: Impersonation

• “…pretending to be another person or entity in order to deceive”

• May result in suspension of username

• Twitter users are allowed to create parody, commentary, or fan accounts.

• distinguish the account with a qualifier such as "not," "fake," or "fan."

• Bio should indicate parody

• Tweets can’t mislead or deceive

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Twitter: Trade-mark Violation

• Using mark to confuse or mislead

Clear cases of infringement = suspension

Lack of intent to deceive = give chance to fix

Brand owner may request transfer of username

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Twitter: Username Squatting

• Accounts that are inactive for more than 6 months may be removed without further notice

• Brand owner can allege squatting

• Twitter may assign to brand owner

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Copyright

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Social Protection

1) Be Proactive: secure usernames on various social networking websites

2) Review sites for unauthorized trade-mark use and copyrighted content

3) Enforcement: review existing usernames

Which are a problem; which do we address

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The End.com/lexpert

[email protected]