Lean lessons learned - lean startup methodology and lessons learned from Blossom
Lessons Learned Working Apart
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Lessons Learned Working Apart @kevinmhoffman sevenheadsdesign.com kevinmhoffman.com
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I've spent most of my career as part of a team working in an office, making the web a little better each day. When starting my own company, however, one of my goals was to find ways to work with the people I looked up to… who had their own separate offices in different companies spread out all over the world. In order to get started, I had to think differently about a lot of things: my day, my network, my goals, and how I communicate. I've found that working together across the internets has a lot more to do with the ability to share a vision, and a lot less to do with which is the best digital video conference service.
Transcript of Lessons Learned Working Apart
Lessons Learned Working Apart
@kevinmhoffman
sevenheadsdesign.com
kevinmhoffman.com
What is a business?
Employees?
Incorporation?
A building?
CUSTOMERS MAKERS
IDEAS
This is a business.
Co-design
WIKICOMMONS
C.K. PRAHALAD AND V. RAMASWAMY, “THE FUTURE OF COMPETITION”
(Value) is rapidly shifting from a firm-centric view to personalized consumer experiences. Informed, networked, empowered and active consumers are increasingly co-creating value with the firm.
“
We are all working remotely to some degree.
@kevinmhoffman
TECHNOLOGY
IS NOT COLLABORATION.
@kevinmhoffman
COLLABORATION
IS WHEN THE OUTCOME IS BETTER
THAN INDIVIDUAL EFFORTS.
SPEND TIME
ON OUTCOMES.
Virtual meetings lesson #1
@kevinmhoffman
The bottleneck is never code or creativity. It’s clarity.“SCOTT BERKUN, THE YEAR WITHOUT PANTS
When a group of intelligent people come together to talk about issues that matter, it is both natural and productive for disagreement to occur.
“
PATRICK LENCIONI, DEATH BY MEETING
2ITEMS
on THE
AGENDA
My approach to virtual meetings
6 lessons for evaluating the effectiveness of your virtual meetings
ONLY
Before a Meeting
Always lead with attendee’s time zone,
followed by your time zone.
Are you available at 7PM BST
which for me would be 2PM EST?
YOU
ARE NOT YOUR ATTENDEES.
Virtual meetings lesson #2
@kevinmhoffman
< This…
< AND this.
TRUST
NO ONE THING.
Virtual meetings lesson #3
@kevinmhoffman
< This.
IS THIS MEETING
PRIMARILY VIRTUAL OR IN PERSON?
Virtual meetings lesson #4
@kevinmhoffman
What about you?
During a Meeting
Fail back to text
Fail back to phone
Price is right (even for business)
Audio and screen recording (usability or co-browsing)
Custom URLs
HOW WOULD
I DO THIS IN PERSON?
Virtual meetings lesson #5
@kevinmhoffman
Another tale of abject failure.
!
!
!
!
!
!
!
RECIPE for
CHECK-INS
One weekly with client and team
Open by collecting expectations.
Contribute then respond.
All attendees optional, but…
Keep the hangout open for 30 minutes
Ending a Meeting
DON’T
CONCLUDE AMBIGUOUSLY.
Virtual meetings lesson #6
@kevinmhoffman
One last bad idea.
START
IN PERSON WHEN POSSIBLE.
Virtual team super power!
@kevinmhoffman
6LESSONS
of VIRTUAL
MEETINGS
Spend time on outcomes.
You are not your attendees.
Trust no one thing.
Is this meeting primarily virtual or in person?
How would this work in person?
Don’t conclude ambiguously.
BOOKS.SIMONANDSCHUSTER.COM/MOMENTS-OF-IMPACT
SCOTTBERKUN.COM/YEARWITHOUTPANTS37SIGNALS.COM/REMOTE
Meeting DesignFor Makers, Managers, and Everyone
Coming in late 2015
rosenfeldmedia.com/books/meeting-design
You are a business.
Thank you! Questions?
@kevinmhoffman
sevenheadsdesign.com
kevinmhoffman.com
Resources: Books Remote: Office Not Required (Fried & Hansson)
The Year Without Pants by Scott Berkun
Moments of Impact by Ertel & Solomon
The Future of Competition (Pralahad & Ramaswamy)
Lean UX (Gothelf & Seiden)
Visual Leaders Visual TeamsVisual Meetings (Sibbett)
A Facilitator's Guide to Participatory Decision Making (Kaner, et al)
How to Make Meetings Work (Doyle & Strauss)
The Rapid Vis Toolkit (Hanks)
Gamestorming (Gray, Macanufo & Brown)The Connected Company (Gray w/Vander Wal )
The Doodle Revolution (Sunni Brown)
The Back of the Napkin (Dan Roam)
Business Model Generation (Alex Osterwalder, et al)
Collaboration (Hansen)Collaborating Effectively (Harvard Business Review)
Designing the Conversation (Unger, Nunnally& Willis)
Designing Together (Brown)
