Lessons Learned in Product Ownership

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Knowledge Partners bridge Kent J. McDonald @beyondreqs Lessons Learned in Product Ownership

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Transcript of Lessons Learned in Product Ownership

Page 1: Lessons Learned in Product Ownership

KnowledgePartnersbridge

Kent  J.  McDonald  @beyondreqs  

Lessons  Learned  in  Product  Ownership  

Page 2: Lessons Learned in Product Ownership

What  is  Product  Ownership,  really?  

Page 3: Lessons Learned in Product Ownership

Outcome  over    

Output  

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Make  sure  decisions  are  

made  

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User  Experience  

Product  Management  

Business  Analysis  

We want to

be here.

Page 6: Lessons Learned in Product Ownership

Models

Tactics  PO’s  Use  

Decision

Filters

Collaborative Modeling

ABC Priority

Story Splitting

Examples

Acceptance

Criteria

Stock the backlog

Refine the backlog

Describe backlog items

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3  Most  Common    Product  Owner/BA  models  

 

Biz  Leader    

PO  Delivery  Team  

Biz  Leader    

PO   Delivery  Team  

Biz  Leader     BA   Delivery  

Team  

Business   IT  or  Product  Development  

Customer  

Note:  Biz  Leader  is  a  Product  Manager  in  Product  Development  context    

Source:  Todd  Little  Vice  President  IHS  

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The  Submission  System  

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Change  in  the  Review  Process  

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Review  Process  Agile2013  

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Process  Tweak  Agile2014  

Thou (review committee) shalt… Reviewth each session once within one week Revieweth each session thrice within two weeks

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                             The  Result  

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Process  Tweak  

Agile2015  

From Quantity to Quality

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Des

cribing  the  ch

ange

 

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We  started  with  this  

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Save  a  Dra<  

What  do  you  want  to  do  now?  Click  one  of  the  buEons  below:  

Get  Some  Help  

SUBMIT  FOR  EVALUATION  

Why  should  I  “Save  a  Dra>”?  You  can  save  a  dra<  as  many  Jmes  as  you  need.  Once  saved,  your  submission  will  be  available  for  your  friends  and  colleagues  to  give  feedback  on  via  public  comments.  The  Program  Teams  WILL  NOT  see  your  submission  for  evaluaJon.  

Why  should  I  “Get  Some  Help”?  If  you  are  struggling  with  your  submission,  you  can  request  feedback  from  Agile  Alliance  shepherds  who  can  help  you  prepare  your  submission  to  be  as  good  as  possible  for  evaluaJon  for  inclusion.  

Why  should  I  “SUBMIT  FOR  EVALUATION”?  Once  you  are  very  sure  you’re  submission  is  ready  to  be  considered,  submit  it.    It  will  only  be  evaluated  once  you  have  pressed  this  buKon.    

THE REST OF THE SUBMISSION FORM IS ABOVE

And  got  som

e  feedback…

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“No  process  survives  first  contact  with  the  program  

team”  -­‐  Helmuth  Von  Moltke,  (sort  of…)  

Actual  Quote:  “No operation extends with any certainty beyond the first encounter with the main body of the enemy.”

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Lessons  Learned  

Sometimes you

need to

change the

goal

Find the simplest thing that will work then enhance with feedback UX Matters

If you don’t tell people

new process, they’ll make

one up

Validate

assumptions

early and

often

SME’s are not the only source of useful

feedback

Page 20: Lessons Learned in Product Ownership

Talk  amongst  yourselves  

I’ll  give  you  a  topic.  1)  What  would  you  have  done  in  my  situation?  2)  How  might  you  apply  these  ideas  in  your  setting?  Discuss.  

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Movie  Phone  Estimating  

Why  don’t  you  just  tell  me  your  budget?  

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ABC  Prioritization  

1.  Group  into  A,  B,  C  2.  Ask  for  budget  

constraint  3.  Can  we  get  A  done  

within  budget  constraint?  

 

Will have (A)

Might have (B)

Won’t have (C)

Estimates at high end

Estimates at low end

Page 23: Lessons Learned in Product Ownership

Lessons  Learned  

Budgeting

instead of only

estimating

changes the

conversation

Items in A should only take up about 50% of capacity

If estimating

in ranges, total

max value of

all A items

If total of A items exceeds budget, decide ask for more, or change A

Find a way to

track progress

along the way,

to know if any

B will get in

Wide ranges ok, indicate

greater uncertainty.

Page 24: Lessons Learned in Product Ownership

Talk  amongst  yourselves  

I’ll  give  you  a  topic.  1)  What  would  you  have  done  in  my  situation?  2)  How  might  you  apply  these  ideas  in  your  setting?  Discuss.  

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Unintended  Consequences  

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Email  Gherkin  

Given Jon is a

reviewer on UX

track

When Adrian

submits session

Then he receives

thanks msg

When Jon provides feedback Then Adrian receives

notification When Adrian

responds to Jon’s

feedback

Then Jon receive

s

notification When Jon responds to his own feedback Then No notification is sent

When Adrian replies to Jon’s response Then Jon receives notification

When Jon responds to his feedback in reply to Adrian Then no notification is sent

Page 27: Lessons Learned in Product Ownership

The  Rules  (as  built)  

1.  Submitters  receive  notification  when  someone  has  left  them  feedback    

2.  The  person  who  left  the  feedback  receives  notification  when  someone  responds  to  that  feedback.    

3.  The  person  who  responds  to  feedback  receives  a  notification  when  someone  replies  to  their  response.    

4.  A  person  who  replies  to  herself  will  not  receive  a  notification.  

Page 28: Lessons Learned in Product Ownership

Lessons  Learned  

UX matters

Process changes often drive

unintended consequences

Some problems

hide until the

conditions are

right to spot

them

Some problems are not worth solving right

now.

“It’s broken”

may mean “It

doesn’t work

like I’d expect”

Examples are very powerful when trying to figure out the root cause

Page 29: Lessons Learned in Product Ownership

Talk  amongst  yourselves  

I’ll  give  you  a  topic.  1)  What  would  you  have  done  in  my  situation?  2)  How  might  you  apply  these  ideas  in  your  setting?  Discuss.  

Page 30: Lessons Learned in Product Ownership

What  did  you  find  useful?  

@beyondreqs,  when  I  go  to  work  on  monday,  I’m  going  to  try…  #baot  

Page 31: Lessons Learned in Product Ownership

Questions?  

Page 32: Lessons Learned in Product Ownership

Stay  in  Touch  

Kent  McDonald  

[email protected]  

@beyondreqs  

www.beyondrequirements.com  

Slides  available  from:  http://www.slideshare.net/kentjmcdonald    

   


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