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ADVANCED PRICING LESSON: PRICING

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Lesson: Pricing

General Description

This lesson explains how to autoprice and manually price a PNR. It includes instructions to autoprice an itinerary using Worldspan’s Low Fare Finder, a pricing feature that applies the lowest available fare to the itinerary based on booking class availability and fare qualification rules. Also included are entries to manually price an itinerary with Agent Assisted Pricing and Custom Pricing entries, or by completing a World Ticket Image (WTI) template and Rate Desk Pricing (RDP).

Objectives

At the end of this lesson, you will be able to • Autoprice an itinerary using Low Fare Finder and Passenger Type Codes • Store a fare quote and attach a ticket record • Manually price an itinerary using Agent Assist Pricing and Custom

Pricing entries • Use Pricing Instructions • Complete a World Ticket Image (WTI) template • Store a fare using Rate Desk Pricing (RDP)

Lesson: Pricing Advanced Worldspan

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Topics Covered

These topics are covered:

• Autoprice − Autoprice Path − 4P - Price PNR as Booked − 4PLF@ - Low Fare Finder − 4PLFB@ - Low Fare Finder Rebook − 4PLFQ@ - Low Fare Finder Quote − 4PQ - Stored Fare Quote − Ticketing Fax Field − 4P* - Attach the Ticket Record − Autoprice with Unique PTC

• Manual Price − Custom Price − Multiple Discounts − Stored Fare Quote History

• Agent Assisted Pricing • Pricing Instructions − Create Pricing Instructions − Verify Pricing Instructions − Display Pricing Instructions − Associate a Stored Fare Quote to a Pricing Instruction − Change Pricing Instructions − Delete Pricing Instructions

• World Ticket Image (WTI) − Update WTI Template − Modify WTI

• Rate Desk Pricing

Advanced Worldspan Lesson: Pricing

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Autoprice

This topic explains how to autoprice an itinerary using Low Fare Finder, store the fare quote in the PNR, interpret ticketing fax field data, and attach a ticket record to issue a ticket.

Activity: Autoprice 1. Access HELP PRICE and review the Pricing Index.

HELP PRICE

Pricing entries begin with 4P. This entry displays the lowest current date price for an itinerary as booked. 4P requires a booked itinerary and prices up to 16 segments and 4 passenger type codes. When a PTC is not present in the PNR, the adult PTC (ADT) is assumed.

2. Tab to HELP 4POPT and review the autoprice options.

<TAB> HELP 4POPT

Options can be appended to the 4P function identifier. For example, the FNA option is appended to request fares with no advanced purchase requirements.

3. Access INFO TCN and review the transmission control numbers.

INFO TCN

Autoprice Path

Worldspan has a recommended path for pricing an itinerary. However, the pricing path varies according to the situation. Low Fare Finder is a method of pricing an itinerary at the lowest applicable fare based on booking class availability.


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For example, if a customer wants to travel on specific days or on certain flights, you can book the itinerary in Y class of service. Low Fare Finder to searches for the correct booking class for the lowest fare. Review the following entries:

Entry Explanation

4P Prices the PNR as booked.

4PLF@ Prices the PNR at the lowest available fare as booked.

4PLFB@ Prices and rebooks the itinerary for the lowest available fare.

4PQ Stores the fare quoted in the PNR with the agent sine and SID. This entry does not store the fare in the ticket record for ticket issuance.

4P* Stores the current day price for ticketing later the same day. Ticket record is attached.

Activity: Autoprice

1. Request availability for the 25th of next month from Cincinnati to Los

Angeles at 11AM on Delta Air Lines.

A25MMMCVGLAX11A-DL 2. Sell one Y seat from line one of availability as an MK.

01Y1@MK 3. Request return availability 7 days later.

A/R7D 4. Sell one Y seat from line one of availability as an MK.

01Y1@MK


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4P - Price PNR as Booked

The first pricing step is the price as booked entry (4P) to determine if the PNR can be autopriced. If the PNR cannot be autopriced, an error response is returned. Autopricing verifies routings and ATPCO rules. It calculates the lowest applicable fare based on class of service, PTCs, departure date, return date, and ticketing date. Worldspan prices more than 90% of the PNRs when the correct flight segment data and PTCs are entered.

Activity: Autoprice an Itinerary Autoprice the booked itinerary and review the display.

4P

Sample Pricing Display (a) >4P( (b) PNR PRICED ON 12FEB FOR TKG ON 12FEB (c) * PRICING RULES VALIDATING CARRIER DEFAULT DL * SURCHARGE APPLIED * (d) ** 25MAR DEPARTURE DATE/ 25MAR IS LAST DATE TO TICKET (e) * FARE MAY CHANGE UNLESS TICKETED * (f) SALE INDICATOR- SITI (h) (i) (j) BF USD TX USD TX USD TX USD TOTAL USD (g) XT TAX ZP TAX 001- 2226.96 11.00 167.04 6.00 2411.00 Y06 (k) 2226.96 11.00 167.04 6.00 2411.00 TTL USD (l) ADT CVG DL LAX Q18.60 1094.88DL CVG Q18.60 1094.88USD2226.96 END DL ZPCVGLAX XT5.00AY6.00XF CVG3LAX3 (m) BAGGAGE ALLOWANCE 2PC

Pricing Display Explanation Label Header Description


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Label Header Description

a >4P Pricing entry

b PNR PRICED ON 23FEB FOR TKG ON 23FEB

Date the PNR was priced

c • * PRICING RULES VALIDATING CARRIER DEFAULT DL *

• * SURCHARGE APPLIED

Validating airline default

• Airline surcharge

d ** 25MAR DEPARTURE DATE/ 25MAR IS LAST DATE TO TICKET

Last date to ticket based on departure date and rules

e FARE MAY CHANGE UNLESS TICKETED The fare is valid only when a ticket is issued.

TICKETING WITHIN XX HOURS AFTER SEGMENT SELL REQUIRED The fare was filed with a purchase within requirement of XX hours.

INSTANT PURCHASE REQUIRED - MUST TICKET IMMEDIATELY The fare was filed with an instant purchase requirement. Worldspan allows one hour for ticketing.

Purchase within requirement advisory line. The Worldspan pricing system processes the Purchase Within fare requirements in minutes, hours, or day increments according to the Advance Purchase requirement in the fare rules.

f SALE INDICATOR - SITI Sale indicator - Sold and ticketed in country of origin

g 001- Number of passengers for each PTC

h BF USD 2226.96

Base fare


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i TX USD TX USD TX USD XT TAX ZP TAX 11.00 167.04 6.00

XT is a combination of taxes (5.00 AY Security Fee and 6.00 in passenger facility charges)

US Tax is 7.5%

ZP Tax is a flight segment tax of $2.50 per segment

Taxes

j TOTAL USD 2411.00 Y06

Total fare and fare basis code

k 2411.00 TTL USD Totals for all passengers in the PNR

l ADT CVG DL LAX Q18.60 1094.88DL CVG Q18.60 1094.88USD2226.96 END DL ZPCVGLAX XT5.00AY6.00XF CVG3LAX3

Fare (per PTC)

m 2 PC Baggage allowance

4PLF@ - Low Fare Finder

The next step is to use Low Fare Finder to determine the lowest applicable fare for the booked itinerary. The 4PLF entry displays the lowest available fare for the compartment booked and shows the required class of service. When the Direct Access indicator is appended to the Low Fare Finder entry, Worldspan obtains last seat availability via AccessPlus and uses the information to find the lowest fare.


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Activity: Low Fare Finder 1. Access HELP 4PLF and review the low fare finder entries.

HELP 4PLF 2. Determine the lowest fare booked in Direct Access and review the

response.

4PLF@

Sample Low Fare Finder Display (a) 4PLF@( (b) * NON-REFUNDABLE/PNLTY FOR CHGS * (c) * PRICING RULES VALIDATING CARRIER DEFAULT DL * SURCHARGE APPLIED * (d) ** 25MAR DEPARTURE DATE/ 13FEB IS LAST DATE TO TICKET (e) SALE INDICATOR- SITI BF USD TX USD TX USD TX USD TOTAL USD XT TAX ZP TAX 001- 313.02 11.00 23.48 6.00 353.50 LE14ON11*KE14NR (f) 313.02 11.00 23.48 6.00 353.50 TTL *LOWEST FARE (g) ADT CVG DL LAX 110.70DL CVG Q18.60 183.72USD313.02END DL ZPCVGLAX XT5.00AY6.00XF CVG3LAX3 (h) * REBOOK 01/K 02/K *USE 4PLFB@ (i) ALL SEGMENTS MUST BE CONFIRMED CK SEGS BOOKED COMPLY WITH TKG TL RULE

When the 4PLF entry is entered, Worldspan assumes today’s date and checks availability.

Sample Low Fare Finder Display Explanation


a >4PLF@ Pricing entry

b NON-REFUNDABLE/PNLTY FOR CHGS

Fare penalty advisory

c • *PRICING RULES VALIDATING CARRIER DEFAULT DL

• *SURCHARGE APPLIED*

• Validating airline default

• Airline surcharge


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APPLIED*

d ** 25MAR DEPARTURE DATE/ 13FEB IS LAST DATE TO TICKET

Last date to ticket based on rebooking itinerary in class indicated on rebook line

e SALE INDICATOR - SITI Sale indicator - Sold and ticketed in country of origin

f TOTAL USD 353.50 LE140N11*KE14NR 353.50 * LOWEST FARE

Pricing display for itinerary based on indicated class

g ADT CVG DL LAX 110.70DL CVG Q18.60 183.72USD313.02END DL

ZPCVGLAX XT5.00AY6.00XF CVG3LAX3

Fare calculation line

h * REBOOK 01/L 02/K *USE 4PLFB@

Rebook line

i ALL SEGMENTS MUST BE CONFIRMED

CK SEGS BOOKED COMPLY WITH TKG TL RULE

Segment status advisory

It is important to read the entire 4PLF response for possible fare restriction information prior to issuing a ticket.

2. Move down to review the remainder of the 4PLF response.

MD


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4PLFB@ - Low Fare Finder Rebook

4PLFB@ checks Direct Access availability for the booking class of the lowest available fare, validates the fare rules, and rebooks the itinerary.

Activity: Low Fare Finder Rebook 1. Price the PNR for the lowest available fare and rebook in Direct Access.

4PLFB@

Sample 4PLFB@ Display

>4PLFB@( * NON-REFUNDABLE/PNLTY FOR CHGS * * PRICING RULES VALIDATING CARRIER DEFAULT DL * SURCHARGE APPLIED * ** 25MAR DEPARTURE DATE/ 13FEB IS LAST DATE TO TICKET SALE INDICATOR- SITI BF USD TX USD TX USD TX USD TOTAL USD XT TAX ZP TAX 001- 313.02 11.00 23.48 6.00 353.50 LE14ON11*KE14NR 313.02 11.00 23.48 6.00 353.50 TTL *LOWES T FARE ADT CVG DL LAX 110.70DL CVG Q18.60 183.72USD313.02END DL ZPCVGLAX XT5.00AY6.00XF CVG3LAX3 REBOOKED 01/L 02/K CK SEGS BOOKED COMPLY WITH

When 4PLFB@ is entered, the lowest available fare is rebooked and a price for the new fare is displayed. The rebooked line appears after the fare calculation line indicating the new class of service.

2. Move down and review the remainder of the display.

MD 3. Redisplay the PNR and review the new class of service in the itinerary.

*R


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4PLFQ@ - Low Fare Finder Quote

The Low Fare Finder Quote entry is used to determine the lowest fare in the market regardless of availability.

Activity: Low Fare Finder Quote 1. Price the itinerary to determine the lowest fare in the market regardless of

availability and review the Low Fare Finder Quote display.

4PLFQ@ 2. Redisplay the PNR.

*R

4PQ - Stored Fare Quote

The letter Q is added to the pricing entry to store the fare quote information in the PNR. The stored fare quote entry, 4PQ stores the fare quoted in the PNR with the date, sine, and SID of the agent making the entry. The 4PQ entry does not store a fare for ticketing.

Activity: Stored Fare Quote 1. Store the fare quote in the PNR and review the response.

4PQ


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Sample Stored Fare Quote Display

>4PQ( FARE QUOTE OR PI ADDED - END TRANSACTION TO STORE FARE QUOTED 13FEB BY AGT- CK/DGA * NON-REFUNDABLE/PNLTY FOR CHGS * * PRICING RULES VALIDATING CARRIER DEFAULT DL * SURCHARGE APPLIED * ** 25MAR DEPARTURE DATE/ 14FEB IS LAST DATE TO TICKET * FARE MAY CHANGE UNLESS TICKETED * SALE INDICATOR- SITI BF USD TX USD TX USD TX USD TOTAL USD XT TAX ZP TAX 001- 313.02 11.00 23.48 6.00 353.50 LE14ON11 KE14NR 313.02 11.00 23.48 6.00 353.50 TTL USD)> ADT CVG DL LAX 110.70DL CVG Q18.60 183.72USD313.02END DL ZPCVGLAX XT5.00AY6.00XF CVG3LAX3 BAGGAGE ALLOWANCE 2PC

The PNR must be ended for the stored fare quote to become a part of the PNR.

2. Enter a name field in the PNR.

-LAST NAME/FIRST NAME 3. Blind copy the agency World File and add your name to the phone field on

line one.

G*#C/1$NAME 4. Enter today’s date in the ticketing field with your category.

7TAW/XX/DDMMM 5. End and redisplay the PNR. Review the TKG FAX line.

ER


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Ticketing Fax Field

The Ticketing Fax Field (TKG FAX) reflects the current status of the ticket record. Remarks placed by the system in the TKG FAX field advise the pricing status:

• AUTOPRICED • NOT PRICED • AWAITING REPRICING • MANUALLY PRICED • AGENT ASSISTED PRICING

The TKG FAX line in this PNR shows NOT PRICED.

4P* - Attach the Ticket Record

The 4P* entry places a fare in the ticket record for ticket issuance. The ticket record is like a price tag for the PNR.

Activity: 4P* 1. Store the fare in the ticket record and review the response.

4P*


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Sample 4P* Display 4P*( PNR PRICED ON 13FEB FOR TKG ON 13FEB - END TRANSACT TO STORE * NON-REFUNDABLE/PNLTY FOR CHGS * * PRICING RULES VALIDATING CARRIER DEFAULT DL * SURCHARGE APPLIED * ** 25MAR DEPARTURE DATE/ 14FEB IS LAST DATE TO TICKET * FARE MAY CHANGE UNLESS TICKETED * SALE INDICATOR- SITI BF USD TX USD TX USD TX USD TOTAL USD XT TAX US TAX ZP TAX 001- 313.02 11.00 23.48 6.00 353.50 LE14ON11 KE14NR 313.02 11.00 23.48 6.00 353.50 TTL USD ADT CVG DL LAX 110.70DL CVG Q18.60 183.72USD313.02END DL ZPCVGLAX XT5.00AY6.00XF CVG3LAX3 BAGGAGE ALLOWANCE 2PC

The 4P* entry stores the current date price for ticketing later the same day and attaches the ticket record to the PNR. Once a ticket record is stored, the price is not altered unless subsequent changes are made to the PNR (e.g., name, itinerary, ticketing, etc.).

2. Redisplay the PNR and review the TKG FAX field.

*R

When issued, a ticket shows autopriced if the 4P* entry, the ticketing field date, and the ticket issuance date are the same. A fare is guaranteed only when the ticket is issued, not when the fare is stored in the PNR. Worldspan recommends using the 4P* entry only on the day the ticket is to be issued.

3. Enter 4P.Y to compare the fare for the itinerary as booked to the coach

fare.

4P.Y


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The comparison option, 4P.Y calculates the cost comparison of the itinerary as booked to another class of service. This option can be used alone or with other pricing options.

4. Ignore the PNR.

I

Autoprice with Unique PTC

Autopricing a PNR by PTC provides fare-related classifications for each passenger. The passenger type select option can be used to override the existing PTCs in the PNR.

Activity: Autoprice with Unique PTC 1. Determine if a Senior Citizen discount applies to this itinerary and review

the display.

4PPSRC

When a customer requests a discount, such as a Senior Citizen fare, price the PNR by passenger type code to determine if the discount fare applies.

2. Redisplay the PNR.

*R 3. Change the PTC in the PNR to Senior Citizen (SRC).

−−[email protected]*SRC 4. Redisplay the PNR and review the name field with the new PTC.

*R


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5. Store the fare quote.

4PQ 6. Price the PNR for the senior citizen fare and create a ticket record.

4P*

7. End and redisplay the PNR and review.

ER 8. Display and review the ticket record.

4* 9. Redisplay the PNR.

*R

Manual Price

This topic provides instructions on manually pricing an itinerary using Custom Pricing and Agent Assisted Pricing entries.

Custom Price

Worldspan provides a means of discounting published fares when a customer is eligible for a discounted fare using a coupon or voucher. A dollar or percentage amount can be subtracted from or added to a published fare to produce the proper fare. Depending on the coupon or voucher, the dollar or percentage amount can be discounted from the base fare. The system does not perform edits on the validity of discounts and ticket designators.


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Since a Custom Pricing entry deviates from the published fare, the TKG FAX field reads MANUALLY PRICED.

Activity: Custom Price 1. Access HELP CUSTOM and review the formats.

HELP CUSTOM 2. Switch to the opposite window.

<F8> 3. Price the PNR with a 20% discount using SPCL as the ticket designator

and review the pricing display.

4P*FEX/−−20/SPCL

The entry prices the itinerary at an excursion fare, applies a 20% discount, and adds the specified ticket designator to the pricing display.

1. In the opposite window, price the PNR for a $100 discount using

COUPON as the ticket designator and compare to the discount by percentage fare.

<F8> 4PFEX/−−$100/COUPON

The entry prices the itinerary for an excursion fare, subtracts $100 from the base fare, and applies the specified ticket designator.

2. Use Input Recall to display the pricing entry for the lower of the two fares.

<F5> 3. Using your cursor insert an asterisk (*) in the 4P entry and <ENTER>.

Review the pricing response.


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4P*FEX/−−20/SPCL 4P*FEX/−−$100/COUPON

The TKG FAX line reads MANUALLY PRICED.

4. Copy the fare in the ticket record to the face of the PNR.

4PQC

The ticket record must be copied so an accurate Stored Fare Quote is in the PNR.

5. Redisplay the PNR and review the stored fare quote.

*R 6. End and redisplay the PNR.

ER 7. Rebook the lowest fare for segment 1 only via Direct Access.

4PLFB@S1 8. Store a ticket record for segment 1 using a 10% discount and a ticket

designator of VALUE.

4P*FEX/-10/VALUE#S1 9. Store a fare quote for segment 1.

4PQCS1 10. End and redisplay the PNR.

ER 11. Rebook segment 2 via Direct Access for a non-penalty fare.


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4PLFB@FNP#S2 12. Store a ticket record for segment 2 with a 100% discount and a ticket

designator of FREE.

4P*FEX/-100/FREE#S2 13. Copy the fare quote to the PNR.

4PQCS2 14. End and redisplay the PNR.

ER

Stored Fare Quote History

A change to the stored fare quote information is placed in PNR history. The entry to display specific historical information is *H$.

Activity: Stored Fare Quote History 1. Display the historical stored fare quote information.

*H$ 2. Ignore the PNR

I


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Agent Assist Pricing

PNRs that do not autoprice or autoprice at a fare other than the desired one, can often be priced using Agent Assisted Pricing (AAP). Each Agent Assisted Priced PNR is examined to determine if Worldspan guarantees the fare if it autoprices. If Worldspan cannot validate the fare due to the option, then it is not considered autopriced. It is your responsibility to determine the client's eligibility for the overridden fare.

Activity: Agent Assisted Pricing Entries 1. Access HELP PRICE and review the index page.

HELP PRICE 2. Tab to HELP AAP and review the Agent Assisted Pricing options.

<TAB> HELP AAP 3. Move down and review the remaining AAP options.

MD 4. Request availability from Savannah to Los Angeles for the 20th of next

month at 9AM on Delta.

A20MMMSAVLAX9A-DL 5. Sell one Y seat on a connecting flight as an MK.

01YX*@MK (X = LINE NUMBER)

6. Request return availability for 7 days later.

A/R7D


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7. Sell one Y seat on a connecting flight as an MK.


8. Add your name, blind copy the World File adding your name to the phone

field, and enter a ticketing date for today.

−−LAST NAME/FIRST NAME G*#C/$1NAME 7TAW/XX/DDMMM

9. End and redisplay the PNR.

ER

Activity: Price With Ticket Designator 1. Price the itinerary at a {Fare Basis Code} fare basis, do not apply rule

validation, subtract zero amount from the fare, store the ticket designator, and create a ticket record.

4P*-- {FARE BASIS CODE}#NRV#FEX/-0/TKTDSG

The entry creates a ticket record and a ticket can be issued for a fare that is beyond the issue date. In this circumstance, a ticket designator is obtained from the airline and appended to the pricing entry. The entry instructs the system to price the itinerary for the {fare basis code} fare, apply no rule validation, subtract zero amount from the fare, store the ticket designator as indicated, and create a ticket record.

2. Ignore and redisplay the PNR.

IR


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Pricing Instructions

Pricing Instructions (PI) pre-store pricing entries in a PNR to produce multiple tickets. Pricing instructions are one of several ways to price and ticket a PNR.

Use PIs when:

• One agent books the reservation and another agent issues the tickets. • PNRs include airlines without reciprocal ticketing agreements in

Worldspan.

• When different discounts apply per city pair for the same airline specified in a contract with an airline.

Create Pricing Instructions

PIs can be stored in a PNR in three ways:

• Add the PI to the end of a pricing entry • Enter 4-PI at the beginning of a pricing entry • Add #PI to the Stored Fare Quote entry

A ticketing field is required in the PNR before storing PIs.

Activity: Create Pricing Instruction

1. Access HELP PI and review the entries to add a Pricing Instruction to a

PNR.

HELP PI 2. Switch to the opposite window.

<F8>


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3. Price segments 1 and 4 and add PI to the end of your entry.

4PS1/4#PI Response: FARE QUOTE OR PI ADDED- END TRANSACTION TO STORE

4. Price segments 2 and 3 and add PI to the end of the entry.

4PS2/3#PI


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ER

Once the PNR is ended, the PIs are stored in the PNR, but they are suppressed from view. Notice the TKG FAX indicates: *** FQ/PI ITEMS EXIST ***

Verify Pricing Instructions

The price received from a PI is not stored in a PNR. To verify PIs, enter the function identifier, 4-PI and the PI number.

Activity: Verify Pricing Instructions

Verify the price for PI number 2.

4-PI2 The current, effective fare is displayed. If the PI is not valid, a message is displayed: DELETE OR MODIFY PRICING INSTRUCTION PIs become invalid when the itinerary is changed. For example, if an auxiliary segment is added to the PNR where there is an air segment, the PI would no longer be valid.

Display Pricing Instructions

PIs are shown in the PNR below the Stored Fare Quite and each item is numbered.


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Activity: Display Pricing Instructions

Display the PIs by entering *PI.

*PI To the right of each PI is a record of the transaction that includes the Worldspan identifier (1P), agency SID (1ZA), agent sine (PM), and the date and time of the entry.

Associate a Stored Fare Quote to a Pricing Instruction

Each PI can have an associated Stored Fare Quote. In addition, one Stored Fare Quote not associated with a PI is allowed. This is the default Stored Fare Quote.

Activity: Associate Stored Fare Quote to a Pricing Instruction 1. Create a Stored Fare Quote for the entire itinerary.

4PQ 2. Redisplay the HELP page and review the entry to associate a Stored Fare

Quote and a PI.

GR 3. Create a Stored Fare Quote and an associated PI for segment 1 and 4.

4PQS1/4#PI 4. Display the PI and notice the line: FQ-PI2-4PQS1/4.

*PI


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Immediately following the Stored Fare Quote line are the Stored Fare Quote and associated PI for segment 1 and 4. A PI cannot be associated to an existing Stored Fare Quote.

Change Pricing Instructions

When PIs exist in a PNR, they can be changed.

Activity: Change Pricing Instructions 1. Redisplay the HELP page and move down to review the examples to

change an existing PI.

GR 2. Change PI1 to show a Pricing Instruction for segment 1.

4-PI@1#4P-S1

Delete Pricing Instructions

When a PI is deleted, all associated Stored Fare Quotes are also deleted.

Activity: Delete Pricing Instructions 1. Redisplay the HELP page and review the delete formats.

GR 2. Delete PI item 2.

4-PI@2 Response: >4-PI@2 OK - ET TO DELETE PI


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3. Ignore the PNR.

I

World Ticket Image (WTI)

The World Ticket Image (WTI) is a template that contains multiple screens. A minimum of 2 screens is required to complete the manual pricing process. The number of screens varies depending on the number of segments and PTCs in the PNR. A maximum of 16 flight segments, including surface segments, and 4 PTCs can be priced using WTI. The basic entry to display the WTI template from a displayed PNR is 4/MR. If the user does not want to store the fare for all segments or all PTCs in the PNR, segment select and/or PTC select can be used to access the template.

Activity: Access WTI Template 1. Access HELP 4/MR and discuss the WTI entries.

HELP 4/MR 2. Switch to the opposite window.

<F8> 3. Request availability on the 22nd of next month from Phoenix to Las Vegas

at 7AM on America West.

A15MMMPHXLAS7A-HP 4. Sell one Y seat with an MK status on the flight departing closest to 7AM.

01YX@MK (X = LINE NUMBER)


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4. Request availability on 24th of next month from Las Vegas to Seattle at

9AM on Alaska Airlines.

A24MMMLASSEA9A-AS

3. Sell one Y seat with an MK status on the flight departing closest to 9 AM.


5. Request return availability on the 29th of next month at 4PM from Seattle

to Phoenix.

A29MMMSEAPHX9A-AS 6. Sell one Y seat with MK status on the flight departing closest to 4 PM.


7. Blind copy a World File and add a ticketing date of today to the PNR.

Add your name to the phone field on line 1 and use your category number in the ticketing field entry.

G*-NAME#C/1$NAME #7TAW/XX/DDMMM Response: COPY COMPLETE


ER 9. Display the WTI template for this PNR.

4/MRQ


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Sample WTI Template 4/MR-** PTC-ADT NO PTCS TO FOLLOW BOOK 1 OF 1 X CTY CR FLTCLS DTE FBASIS/T-DSG BASE FARE NVB NVA BAG O PHX HP 709 Y 22OCT(...............(........ (.....(.....(...)( O LAS AS 663 Y 24OCT(...............(........ (.....(.....(...)( O SEA HP 37 Y 29OCT(...............(.........(.....(.....(...) O PHX VOID ) FC 1(.................... 2(....................) TT(.. ADD TAX(. 3(.................... 4(....................) TX1(........(.. TX2(........(.. TX3(........(.. TX4(........(..)TX5(........(.. TX6(........(.. TX7(........(.. ROE(...........)BF(USD(........ EV(...(........ NUC(. BBR(........... (>


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Display Explanation Header Description

FBASIS/TDSG Fare basis/Ticket Designator – 1-15 alpha numeric

Enter * to copy previous FBASIS/T-DSG

BASE FARE Base fare for each trip when not entered, a manual fare calculation is required.

Enter * to copy the previous base fare

NVB/NVA Not valid before or after dates

Use # for dates same as the segment

BAG Optional baggage allowance

XPC- Piece concept (X = number) l

NO – No allowance

XXK – Kilos (XX = number)

XXL – Pounds (XX = number)

FC/FARE CONSTRUCTION

Q – Surcharge/s- stopover / P – Plus up/ E – Extra Mileage allowance - no mandatory routing/M- Mileage Increase/ D – Differential/ ST – Side Trip

Example (S25.00 – For $25.00 stopover segment

Enter * to copy amounts from previous

TT – Tax Type Blank – defaults to current domestic excise tax

BF – defaults to current domestic excise tax

BN – No tax applies

BD – International departure and arrival tax applied

IF – International currency-base (Cur –


03/02 Page 9-31

Header Description

equiv are mandatory)

ADD TAX Additional tax screen. It holds up 20 taxes. Place an X to the right of parenthesis and enter to display the screen. BF field must be populated first, Tax amount – maximum 10 digits including decimal, and tax code – 2 letters.. A maximum of seven taxes can be itemized on this screen.

TX1-7

ROE Rate of Exchange (maximum 11 digits)

BF/BASE FARE/ Currency code – 3 characters

Total base fare - up to 8 digits including decimal.

Mandatory

EV/EQUIV AMT/

Currency code – 3 characters

Equivalent amount up to 8 digits including decimal.

Mandatory field

NUC When IF tax code is used, Neutral Units of Construction, Enter Y if total base in the fare calculation is NUC

BBR Bankers Buying Rate – Maximum 11 digits.


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Guidelines for Completing Template

• Tab to each area and fill in the necessary information.

The mandatory areas are bolded. • Insert and delete keys should not be used when filling in the template. • If the first or last character of each field is moved or typed over, an

error response may be received upon entering. If this occurs, enter 4/MR-IE. This entry ignores the error and redisplays the template to its original state. This eliminates the need to re-type correct data.

• The response to the 4/MR entry is a "book" for the first PTC in the PNR. Each book contains up to 4 air segments.

• When all books for all PTCs are completed and entered, the final screen is displayed.

• The final screen provides options to ignore the ticket record, review the WTI or the ticket record, or include optional fields (e.g., commission, tour number, etc.), prior to storing the ticket record.

Update WTI Template

Activity: Update WTI Template

1. Add the follow information to the template.

PHX/LAS 239.07 – Y6 Q4.65 LAS/SEA 373.02 – YAS Q4.65 SEA/PHX 445.72 – Y6 Q4.65 TTL1069.76 XFPHX3LAS3SEA3 ZPPHXLASSEA (3.00 EACH)


03/02 Page 9-33

4/MR-** PTC-ADT NO PTCS TO FOLLOW BOOK 1 OF 1 X CTY CR FLTCLS DTE FBASIS/T-DSG BASE FARE NVB NVA BAG O PHX HP 709 Y 22OCT(Y6.............(239.07.. (.....(.....(...) (O LAS AS 663 Y 24OCT(YAS............(373.02.. (.....(.....(...) (O SEA HP 37 Y 29OCT(Y6.............(443.72...(.....(.....(...) O PHX VOID ) FC 1(Q4.65............... 2(Q4.65................) TT(.. ADD TAX(. 3(Q4.65............... 4(....................) TX1(PHX3LAS3(XF TX2(SEA3....(XF TX3(PHX2.75.(ZP TX4(LAS2.75.(ZP)TX5(SEA2.75.(ZP TX6(........(.. TX7(........(.. ROE(...........)BF(USD(1069.76 EV(...(........ NUC(. BBR(.......... ( >

2. <Enter>

<ENTER>

OK USD ADT 1167.25 STORE TICKET RECORD >4/M( REVIEW TICKET RECORD >4*T( REVIEW WTI FROM START >4/MR**( IGNORE TICKET RECORD >4/MIGNPNR( ENTER APPLICABLE WTI FIELDS COMMISSION >4/MK-(PTC- IT/TOUR NBR >4/MT-(PTC- DATE >4/MD-(DDMMM FARE CALCULATION >4/ML-(PTC- SALES INDICATOR >4/MOD-( ORIGIN/DESTINATION >4/MOD( TRIP VALUE >4/MV-(PTC- >

3. Tab to 4*T and <Enter>

<TAB>

4/MR FOR TKTG ON 17MAY BY AGT-PT/PQ2 SALE INDICATOR- SITI ADT 01 TTL-USD 1167.25 BF-USD 1069.76 TX1- 80.24US TX2- 8.25ZP TX3- 9.00XF PHX HP 709 Y 22OCT 735A OK Y6 O LAS AS 663 Y 24OCT 926A OK YAS O SEA HP 37 Y 29OCT 455P OK Y6 PHX PHXHPLAS Q4.65 239.07 ASSEA Q4.65 373.02 HPPHX Q4.65 443.72 USD1069.76END ZPPHXLASSEA XF PHX3LAS3SEA3 ENTR 4/M TO STORE OR 4/MR* FOR ITEM IN PROGRESS


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4. Enter 4/MR*. Add $200.00 as the commission field and IT number ITTW3497.

4/MR* 4/MK-ADT-$200.00 4/MT-ADT-ITTW3497

OK USD ADT 1167.25 STORE TICKET RECORD >4/M( REVIEW TICKET RECORD >4*T( REVIEW WTI FROM START >4/MR**( IGNORE TICKET RECORD >4/MIGNPNR( ENTER APPLICABLE WTI FIELDS COMMISSION >4/MK-(ADT-$200.00 IT/TOUR NBR >4/MT-(ADT-ITTW3497 DATE >4/MD-(DDMMM FARE CALCULATION >4/ML-(PTC- SALES INDICATOR >4/MOD-( ORIGIN/DESTINATION >4/MOD( TRIP VALUE >4/MV-(PTC-

> 5. Tab to 4/M and enter to complete the template.

4/M

/-OK PNR PRICED - END TRANSACTION TO STORE

6. End the PNR.

ER

7. Display the Ticket Record.

T*


03/02 Page 9-35

4/MR PNR PRICED ON 25MAY FOR TKTG ON 25MAY BY AGT-PT/PQ2 SALE INDICATOR- SITI ADT 01 TTL-USD 1167.25 BF-USD 1069.76 TX1- 80.24US TX2- 8.25ZP TX3- 9.00XF PHX HP 709 Y 22OCT 735A OK Y6 O LAS AS 663 Y 24OCT 926A OK YAS O SEA HP 37 Y 29OCT 455P OK Y6 PHX PHXHPLAS Q4.65 239.07 ASSEA Q4.65 373.02 HPPHX Q4.65 443.72 USD1069.76END ZPPHXLASSEA XF PHX3LAS3SEA3

8. Ignore the PNR

I

Rate Desk Pricing

Rate Desk Pricing (RDP) is similar to WTI except the pricing entries are a series of prompts. RDP allows you to manually store a fare in a PNR. Rate Desk Pricing can be used when a PNR fails autopricing, cannot be Agent Assisted Priced, or requires a special fare. PNRs that do not autoprice or do not qualify for pricing by an airline rate desk are placed on Queue 19 for agents to manually price. 4/R is the entry used to initiate RDP.

Activity: Initiate rate desk pricing 1. Access HELP 4/R and review the steps for rate desk pricing.

HELP 4/R 2. Switch to the opposite window.

<F8>


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3. Request availability on the 24 of next month Atlanta to Cheyenne on United Airlines.

A24MMMATLCYS9A-UA 4. Sell one Y seat on a connecting flight as a MK on a flight departing

closest to 7AM.


5. Request return availability on the 29th of next month at 11 a.m.

A/R29MMMCYSATL11A-UA 6. Sell one Y seat on a connecting flight as a MK on a flight departing

closest to 11 a.m..


7. Blind copy a World File and add a ticketing date of today to the PNR.

Add your name to the phone field on line 1 and use your category number in the ticketing field entry.

G*-NAME#C/1$NAME #7TAW/XX/DDMMM Response: COPY COMPLETE


ER 9. Initiate Rate Desk Pricing for this PNR.

4/R


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>4/R

01 ATLDEN UA Y 02 DENCYS UA Y 03 CYSDEN UA W

04 DENATL UA W

R-OK ENTR X/O DATA

EXAMPLE - 4/X-2/4 OR 4/X-0 >4/X-

Explanation of Display

The first two lines indicate the flight segment numbers. The system removes any waitlisted, ARNK, or auxiliary segments and renumbers the flight segments. The assigned numbers must be used during RDP. The third line indicates that RDP has been initiated and the stopover/connection data should be entered. The fourth line displays format examples for entering stopover/connection data. These are examples only and do not necessarily apply to the itinerary. The fourth line is the prompt (4/X-) to enter stopover/connection data. The cursor will default directly after the dash (-). 10. Continue pricing the PNR. Store stop over/connection information at

the 4/X- prompt.

4/X-2/4 (IN THIS EXAMPLE SEGMENTS 2 AND 4 ARE THE CONNECTING SEGMENTS.)

>4/R


04 DENATL UA W

R-OK ENTR X/O DATA

EXAMPLE - 4/X-2/4 OR 4/X-0

>4/X-2/4

01 ATLDEN UA Y 02 X DENCYS UA Y 03 O CYSDEN UA W

04 X DENATL UA W

X-OK ENTR SEG DATA -ADT

EXAMPLE - 4/S-1-BE30#A#*30K**2/3-ME30#NV04JUN/04JUN >4/S-


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When Rate Desk Pricing, stopover (0) and connection (X) codes are determined according to the fare rules. In the ticket record an "X" is used to indicate a connection point between cities and an "O" is used to indicate a stopover is allowed. Segment numbers that are connections should be entered at the 4/X- prompt. All other segments are assumed to be stopovers. If there are no connections a zero is entered at the prompt (4/X-0). Guidelines:

• Stopover/connection data is entered only once for all PTCs in the PNR.

• An originating flight is always an "O".

• If only one segment is being priced, stopover/connection data is not necessary and the system does not display the prompt.

11. Continue pricing the PNR. Store the segment data.

4/S-1/2-Y/ET2001#A#*30K**3/4-W06/ET2001#NV15JAN#*30K

>4/R


04 DENATL UA W

R-OK ENTR X/O DATA


>4/X-2/4


04 X DENATL UA W


EXAMPLE - 4/S-1-BE30#A#*30K**2/3-ME30#NV04JUN/04JUN

>4/S-1/2-Y/ET2001#A**3/4-W06/ET2001#NV15JAN

S-OK ENTR HORZ LADR -ADT

EXAMPLE - 4/L-ATLYYCHI 100.00 YYDEN 100.00 ETC >4/L-


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Segment data includes:

• Segment number • Fare basis codes • Ticket designator • Validity dates • Baggage allowance

Explanation of Display

1/2-Y Segments 1 and 2 have a FBC of Y

/ET2001 Segments 1 and 2 have a Ticket Designator of ET2001

#A Pulls the validity dates for segments 1 and 2 from the itinerary

#*30K Baggage allowance is 30 kilograms ** Separates the segments with different FBCs 3/4-W06 Segments 3 and 4 have a FBC of W06

/ET2001 Segments 3 and 4 have a Ticket Designator of

ET2001

#NV15JAN Adds a NVA date of 15JAN to segments 3 and 4

#*30K Baggage allowance is 30 kilograms

Guidelines

• A dash (-) separates the segment number(s) from the FBC. (As in the entry above)

• Two display symbols (**) separate the segments with different

FBCs.


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• The Fare Basis Code/Ticket Designator area has a 15-character maximum, including the slash.

• The information may be entered for all segments or one segment at a time. When entering one segment at a time, WORLDSPAN responds to each entry with a list of the remaining segments to be entered and a 4/S- prompt.

• When using a combination of segments with the same FBC, a slash (/) should be used to separate segments, and a dash (-) should be used to indicate a range of segments (e.g., 4/S-1/2/5/7-9).

>4/R


04 DENATL UA W

R-OK ENTR X/O DATA


>4/X-2/4


04 X DENATL UA W



>4/S-1/2-Y/ET2001#A**3/4-W06/ET2001#NV15JAN


EXAMPLE - 4/L-ATLYYCHI 100.00 YYDEN 100.00 ETC >4/L-

11. Continue pricing the PNR. Add your fare calculation ladder.

4/L-ADT UA X/DEN Q18.60UA CYS 1001.86 X/DEN Q18.60 UA ATL 175.81USD1214.87END

Explanation of display

SYMBOL FUNCTION

S Stopover Charge

Q Fuel Surcharge


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T Constructed Fare

E/ Indicates and extra mileage allowance has been used to make the sum of the ticket point mileages fit the MPM for the fare component.

M Mileage Fare

XT Combination Tax

/- Surface Segment (Open Jaw)

// Surface Segment (Open Jaw) On An International Itinerary Where The Surface Segment Is Included In The Fare

X/ Connection Indicator

D Differential (international only)

P Plus-Up (international only)

* Left Parenthesis (encloses hidden city or side trip)

@ Right Parenthesis (encloses hidden city or side trip)


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>4/R


04 DENATL UA W

R-OK ENTR X/O DATA


>4/X-2/4


04 X DENATL UA W



>4/S-1/2-Y/ET2001#A**3/4-W06/ET2001#NV15JAN


EXAMPLE - 4/L-ATLYYCHI 100.00 YYDEN 100.00 ETC

>4/L-ADT UA X/DEN Q18.60UA CYS 1001.86 X/DEN Q18.60 UA ATL 175.81USD1214.87END UA ZPATLDEN0CYS0DEN XF ATL4.5DEN

L-OK ENTR FARE DATA -ADT

EXAMPLE - 4/BF$300#XZP2 MCI1STL1 OR 4/BFUSD300#TX6 >4/

Guidelines

• You can find fare construction procedures and fare calculation formats in the IATA Ticketing Handbook and the ARC Industry Agent's Handbook.

• The CSR is responsible for assisting in the format of the fare calculation. Any questions regarding fare construction should be referred to the appropriate airline.

• Fare calculation lines require no spaces, but may be used for clarity.

• Use city codes, not airport codes (e.g., CHI, NYC and PAR).

• Base Fares should follow all fare break points.

• Fares may be calculated in Neutral Units of Construction (NUC) amounts or in the currency of the origin country.

• When WORLDSPAN autoprices a PNR with more than one currency, the fare calculation line is calculated in NUC amounts.


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• The total base fare should be shown at the end of the fare construction.

• The fare calculation may contain a maximum of 240 characters with 8 lines of 30 characters each, including spaces.

12.Continue pricing the PNR. Store your enter your base fare and taxes.

4/BNUSD1214.87#XUS91.13#XZP9ATL4.50DEN4.50

Five Methods for entering fare data during Rate Desk Pricing Base fare (4/BF) When the base fare amount is entered,

the system calculates the U.S. 9% domestic tax. This method should only be used when the 9% U.S. tax applies to the complete itinerary. The 3 letter ISO currency code "USD" may be used in place of the dollar sign ($) in any of the entries shown

Total fare (4/TF) If the total fare option is used, the system determines the base fare and tax from the total amount. The amount used in the entry is the total fare that includes the 9% domestic tax.

Base fare-no tax (4/BN) The base fare, no tax entry is used when the user does not want WORLDSPAN to calculate the U.S. tax. Any additional taxes that should be applied on the ticket must be specified in the entry.

Base fare with departure tax

(4/BD)

With this entry, the system will add the $12.00 U.S. International Departure tax and the $12.00 U.S. International Arrival tax automatically. No other taxes are calculated.


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International fare (4/IF) The International Fare option (IF) allows the input of two different currencies when the ticket is purchased in one country for travel originating in another. The fare box on the ticket must show the currency of the origin country and the equivalent amount of the currency being collected. A 3-letter ISO currency code must precede the fare and equivalent amounts.

To indicate the foreign currency of 20000 Greek Drachma (GRD) with the equivalent U.S. dollar amount of $150.20, use the entry below. WORLDSPAN does not calculate a tax amount.


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>4/R


04 DENATL UA W

R-OK ENTR X/O DATA


>4/X-2/4


04 X DENATL UA W



>4/S-1/2-Y/ET2001#A**3/4-W06/ET2001#NV15JAN


EXAMPLE - 4/L-ATLYYCHI 100.00 YYDEN 100.00 ETC

>4/L-ADT UA X/DEN Q18.60UA CYS 1001.86 X/DEN Q18.60 UA ATL 175.81USD1214.87END UA ZPATLDEN0CYS0DEN XF ATL4.5DEN

L-OK ENTR FARE DATA -ADT

EXAMPLE - 4/BF$300#XZP2 MCI1STL1 OR 4/BFUSD300#TX6

>4/BNUSD1214.87#XUS91.13#XZP9ATL4.50DEN4.50

TOTAL $1306.00 FARE $1214.87 X91.13 XZP 9.00

001 ADT GRAND TOTAL $1315.00

F-OK ENTR 4/ TO STORE OR SEE >HELP 4/IGN (TO CHANGE

4/

13. Continue pricing the PNR. Store your ticket record.

The last step in Rate Desk Pricing is to store the fare data in the ticket record. Once the fare data is entered, the prompt to store the fare appears on the screen. The user must press the <ENTER> key to store the fare.

4/

>4/

/-OK PNR PRICED - END TRANSACTION TO STORE >

14. End transaction to store your fare.

E

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