UNIVERSITI TEKNOLOGI MARA

4/20/2023

LESSON PLAN

FACULTY OF BUSINESS MANAGEMENT

COURSE Principles and Practice of Management

CODE MGT 420

PROGRAM

Bachelor of Business Administration (Hons)

Bachelor of Accounting (Hons)

COURSE STATUS Core

PRE-REQUISITE None

CREDIT HOURS 3

CONTACT HOURS 3

ASSESSMENT

Continuous Assessment 50%- Test 1 10%- Test 2 10%- Individual Assignments/Quizzes 10%- Group Assignments/Presentation 20%

Final Examination 50%

Total 100%

LECTURER

Joeaiza Binti JuhariFaculty of Business ManagementContact No: 019-2885992Room No. : Level 7- Bilik Konsultansi

SEMESTER 1

COURSE At the end of the course the students should be able to :-

FACULTY OF BUSINESS MANAGEMENT Jan 2011

UNIVERSITI TEKNOLOGI MARA

4/20/2023

OUTCOMES

1. Describe basic management functions, terms, and concepts of business management.

2. Explain managerial related decisions.3. Perform effective communication skills.

COURSE

DESCRIPTION

This course will expose the students to basic management knowledge and managerial skills, focusing on functions of management such as planning, organizing, leading and controlling. This course will enhance students understanding of management practices, challenges and changes in the local and global markets.

FACULTY OF BUSINESS MANAGEMENT Jan 2011

UNIVERSITI TEKNOLOGI MARA

4/20/2023

Week Chapter Topics Hours

1 1 1 Introduction To Management

1.1 What is management

1.2 Levels of management

1.3 Managerial skills

1.4 Managerial roles

1.5 Process of management

1.6 Contemporary manager

4

2 2 2 Evolution of Management Thoughts

2.1 Classical perspectives (scientific management &

Administrative Management)

2.2 Behavioral perspectives (Elton Mayo & Douglas McGregor)

2.3 System and Contingency perspectives

4

3 5 3 Planning

3.1 Nature and purpose of planning

3.2 Types of plans

3.3 Planning process

3.4 Barriers to effective planning

4

4 6 4 Decision Making

4.1 Types of decision making

4.2 Types of conditions under decision making

4.3 Decision making process

4

FACULTY OF BUSINESS MANAGEMENT Jan 2011

UNIVERSITI TEKNOLOGI MARA

4/20/2023

5 7 5 Organizing

5.1 Organizing Process

5.2 Organizational structures / departmentalization

5.3 Authority

5.4 Span of management

5.5 Delegation

4

6 12 6 Leadership

6.1 Definition and significance of leadership

6.2 Leadership theories: Trait; Behavioral & Interactive or

Contingency)

6.3 Sources of power

4

7 14 7.0 Motivation

7.1 Explain the basic motivation process

7.2 Describe the different approaches to motivation

7.3 Explain needs-based approaches to employee motivation

7.4 Define the process approaches to employee motivation

TEST 1

2

8 15 8 Controlling

8.1Definition and importance of control

8.2Controlling process

8.3Types of control

8.4Characteristics of effective control system

4

9 11 9 Communication

9.1Communication process

9.2Formal communication (downward, upward and lateral)

9.3Informal communication

9.4Barriers to effective communication

9.5Achieving communication effectiveness

9.6Verbal and non-verbal communication

9.7 Importance of non-verbal communication

4

FACULTY OF BUSINESS MANAGEMENT Jan 2011

UNIVERSITI TEKNOLOGI MARA

4/20/2023

10 9 10 Human Resource Management

10.1 Role & function of HR department

10.2 Job analysis (job description and job specification)

10.3 Human Resource planning

10.4 Recruitment (Internal & External)

10.5 Selection

10.6 Orientation

10.7 Training (on the job and off the job training)

10.8 Performance appraisal

10.9 Welfare, benefits & rewards

4

11 16 11 Total Quality Management (TQM)

11.1Definition of quality from both a consumer perspective and a

producer perspective

11.2 Identify factors that can be used to assess the quality of

products and services

11.3 Describe the four categories of quality-related costs

11.4 Describe the major contributions of the most prominent

contemporary quality philosophers

11.5 Definitions of TQM

11.6 Identify the various areas of concentration and commitment

for a program of total quality management

4

12 - 12 Introduction to Islamic Management

12.1 Definition and principles of Islamic Management

Test 2

4

Text book Goodman, S.H., Fandt, P.M., Michlitsch J.F. and Lewis,P.S. (2007) Management: Challenges for Tomorrow’s Leaders Student Edition.South Western, USA

FACULTY OF BUSINESS MANAGEMENT Jan 2011

UNIVERSITI TEKNOLOGI MARA

4/20/2023

REFERENCES

Kinichi A. and Williams B.K. (2009), Management: A Practical Introduction, Fourth Edition.

McGraw- Hill/Irwin, New York.

Robbins, Decenzo and Coulter (2011), Fundamentals of Management: Essential Concepts

and Applications, Global Edition, Pearson Education International.

Bateman S. and Snell S. (2009), Management: Leading & Collaborating in a Competitive

World, Eight Edition, MCGraw-Hill Irwin.

Jabnoun N. (2008), Islam and Management, International Islamic Publishing House.

Whetten D. and Cameron K.S. (2007), Developing Management Skills, Seventh Edition,

Pearson Education International.

Internet Sources: Companies websites and PTAR online databases.

FACULTY OF BUSINESS MANAGEMENT Jan 2011