Lesson 2 Review Q.Lesson 2 Review Q.

Define the term “Goal”Define the term “Goal”

Life Skills – Life Skills – Lesson 3Lesson 3

Effective CommunicationEffective Communication

What is communication?What is communication?

Exchanging ideas, information or Exchanging ideas, information or opinionsopinions

Effective Effective Communication: Communication:

Knowing what to say and how to Knowing what to say and how to say it so others will listen and say it so others will listen and understand, and how to listen understand, and how to listen actively to avoid actively to avoid misunderstandings.misunderstandings.

What do we need in order What do we need in order to communicate?to communicate?

SenderSender ReceiverReceiver MessageMessage

Responsibilities of the Responsibilities of the SenderSender

Face the person you are speaking withFace the person you are speaking with Eye contactEye contact Comfortable distanceComfortable distance Use language that the receiver will Use language that the receiver will

understandunderstand Check with the Receiver to see if you are Check with the Receiver to see if you are

being understoodbeing understood If necessary, speak assertively in a If necessary, speak assertively in a

strong, positive way.strong, positive way.

Responsibilities of the Responsibilities of the Receiver Receiver

*Active Listening Skills*Active Listening Skills Listen for detailsListen for details Pay attention to nonverbal languagePay attention to nonverbal language Show that you are interested in what Show that you are interested in what

they are sayingthey are saying Ask questionsAsk questions Don’t interruptDon’t interrupt Keep an open mindKeep an open mind

Communication ActivityCommunication Activity

Sender: Draw a simple picture using only Sender: Draw a simple picture using only circles, triangles and rectangles without circles, triangles and rectangles without showing it to the receivershowing it to the receiver

Receiver: Split your paper into three separate Receiver: Split your paper into three separate sections.sections. 1. One-way communication: Sender & Receiver sit 1. One-way communication: Sender & Receiver sit

back to back. No use of body language or questionsback to back. No use of body language or questions 2. One way communication: Sender & Receiver face 2. One way communication: Sender & Receiver face

each other. Still no questions allowedeach other. Still no questions allowed 3. Two-way communication: Face each other and 3. Two-way communication: Face each other and

questions are allowed.questions are allowed.

CharadesCharades

Communicate using only gestures, Communicate using only gestures, movement, signals, etc.movement, signals, etc. No speakingNo speaking Call on people to guessCall on people to guess Let us know if we are closeLet us know if we are close

Wrap-up QuestionWrap-up Question

What role does body language play What role does body language play in effective communication?in effective communication?