LESLIE K. EDWARDS, CDM, CFPP

727-481-7109 Seminole/Tampa Bay, FLEdwardsleslie16@gmail.com www.linkedin.com/in/leslie-edwards

SUMMARYDining Services leader with 25 years in the Senior Housing Sector, focusing on excellence, quality and fiscal accountability of dining programs. Experience includes managing all aspects of dining services and hospitality operations from new business to rebuilding operations, increasing resident satisfaction, employee retention and budget responsibility. Leadership style is motivational and builds relationships. Dynamic and service-oriented professional who thrives in fast paced, high volume environments. Proven ability to gain desired results in Menu Planning, HACCP/Sanitation results, revenue growth, acquisitions, integration, budget planning, customer service and effective operations. Servant leader with a success-oriented, self-confident and proactive style. Expertise and capabilities include:

Rules and regulations of food codes State, Federal and Local

Serve Safe Certified Instructor and Proctor

Developed Mentorship program resulting in decreased turnover.

Program development with successful BETA

Successfully managed 50 plus communities during a major transition

Certified Dietary Manager, Certified Food protection professional

Achieved 94.6 % on 3rd party standards audit {highest in region}

Reduced raw food expense of a 7 million dollars budget year over year by 2%

WORK EXPERIENCE

Brookdale Senior Living, Seminole, FL 2014-2016Regional Director of Dining ServicesSuccessful dining operation oversight of 50 senior living communities which include independent, Assisted living and Memory facilities. Maintained appropriate budgets of 7 million dollars per year. Trained all communities to meet dining standards for Brookdale. ACHA , HACCP, and Health department . Responsible in meeting financial obligations for food expense, supplies, and other ancillaries. Maintained and ensured all communities followed and used Brookdale seasonal menu program ensuring nutritional adequacy for all therapeutic diets. Proven leader providing coaching and mentoring to others. Conducted Serve Safe classes to entire region to ensure all communities in region were Serve Safe

certified through monthly classes training over 300 employees per year Partnered with sales to help increase occupancy through dining service programs and events with monthly

celebrations and event calendars Hired new dining leaders and executive chefs for the region rebuilding team, decreasing turnover, and

hiring A+ players Ensured all communities met labor and time management requirements and allowances while reducing

overtime from 4% to 1.9% on average Handled and reduced resident and family dining grievances for all communities Co- chaired with regional vice president to roll out Customer service play- Book

Freedom Square Retirement Center Brookdale Senior Living, 2001-2014 Director of Health Care Dining ServicesOversaw multiple unit operation of CCRC with 800 residents and 200 employees staff including Managers, Supervisors, Chefs, Certified Dietary Managers and Registered Dietician. Provided additional support and expertise to several communities across Florida while successfully running assigned community. Promoted to

LESLIE K. EDWARDS, CDM, CFPP

727-481-7109 Seminole/Tampa Bay, FLEdwardsleslie16@gmail.com www.linkedin.com/in/leslie-edwards

Regional director of dining. Oversaw Clinical departments with Care Plans/MDS/Assessments 15 deficiency free% Surveys with ACHA for skilled care and assisted living Improved associate satisfaction with 98% satisfaction rate with 75% benchmark for company Conducted all dining training for new programs, HACCP and Customer Service Served as Payroll Captain Reduced Overtime year over down to less than 1% Prepared, created and analyzed multiple menus within menu programs for extensive Therapeutic diets Quarterly 3 rd party audit for sanitation and operation standards with over 99% average rating each

quarter Favorably managed food costs, supplies and labor within budgetary guidelines Proven WOW Factor with focus in event planning and presentation noted by local chamber of Commerce

and Mayor Proctored test for multiple properties for Serve Safe training

OTHER RELEVANT WORK EXPERIENCE

Park Place of Clearwater Retirement Homes Clearwater, FL Park Place of Pinellas Park Retirement Homes Pinellas Park, FLFood Service Director: Oversaw budgets, training, customer service and dining operation for assisted living community with 200 residents.

Northside Columbia Medical Center, St. Petersburg, FL Food Service Supervisor: Oversaw tray line operation in hospital. Worked with patients on therapeutic diets, and menu planning. Supervised tray line staff and scheduling.

Gulf Coast Community Care, New Port Richey, FL Food Service Coordinator: Oversaw entire dining operation including cooking, menu planning ordering and scheduling. Served Senior population with mental disorders.

Richey Manor Nursing Home, New Port Richey, FL Prepared meals for residents including therapeutic diets. Washed dishes and ran tray line.

EDUCATION/TRAININGFlorida Assisted Living Administrators Core Training, completion of state test (2012)Serve Safe instructor/proctor (2010)

Certified Food Protection Professional, CFPP (July 2010) License #130083, ANFP, Association of Nutrition and Food Services Professionals

Certified Dietary Manager, CDM (April, 1999) License 130083, ANFP

Serve Safe certified (1990) National Restaurant Association

Graduate, Hudson High School, Hudson, FL