Listening to young people in leisure research: the critical application of grounded theory
Leisure Getaways Incorporated - On the Importance of Listening in Selling
-
Upload
leisure-getaways-incorporated -
Category
Business
-
view
30 -
download
1
Transcript of Leisure Getaways Incorporated - On the Importance of Listening in Selling
LEISURE GETAWAYS INCORPORATED
On the Importance of Listening in Selling
Companies like Leisure Getaways Incorporated take
pride in having happy customers and using sales
strategies in ethical ways with the goal of helping their
clients.
When it comes to selling, a lot of people think that
selling is all about talking and pushing a product or
service on a customer. While aggressive and pushy
sales techniques do exist, they can’t help a business
build a following of loyal customers.
Even if a prospect buys a good product or service
from an aggressive sale, the negative experience
about the sale itself will often be stronger than the
positive experience about the product or service.
The word of mouth about it will be most likely
negative, too.
Great sales people who can sell to the same people
over and over again know that they can’t
aggressively push. Good selling is at least as much
about listening as it is about talking.
Listening during selling is not as easy as it may
sound. Some major corporations invest significant
amounts of money into training their employees
how to listen and how to communicate.
People often don’t listen because they are
preoccupied with their own thoughts, are tired, are
too much in a hurry, or are simply incapable of
focusing their attention.
Listening in selling needs to have a purpose. This
purpose is to collect important and useful data about
the customer, his or her wants, needs, desires, and
problems.
After talking to a prospect, a successful sales person
can tell a lot about this prospect’s fears, feelings, and
values. This makes selling easy. All the sales person
needs to do is find a product or a service that fulfills
the customer’s needs best.
That’s how companies, such as
Leisure Getaways Incorporated, operate and this is
why they have so many satisfied clients.