ISA 2012 LEGENDST H E F I R S T G E N E R A T I O N

ISA 2012 LEGENDS FIRST GENERATION

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Learning with ISA:

First Generation Legends

The benefits and successes of ISA’s contributions today are onlypossible because of the work that came before us.

It all began in the late 1970s when a group of pioneering firmscame together to establish an association dedicated to the issuesand needs of owners, founders and CEOs in the learning industry.They shared a passion for learning, sharing ideas, and workingcollaboratively to support each other and build better businesses.

ISA is the product of that legacy, and we’re thrilled to be honoringour history and recognizing our “First Generation” Legends at thisyear’s Annual Business Retreat.

On Tuesday you will have the unique opportunity to hear directlyfrom many of the leaders of those original pioneering firms, thepeople who continue to make an impact on the learning industryand whose vision we carry on today. I am confident you will takeaway many new insights about both the past and the future of thelearning and performance industry.

As you read about each of the individuals in this booklet, you’lldiscover why they are true thought leaders, trailblazers and legends.Please join me in honoring and congratulating the First GenerationLegends of ISA!

Pamela J. SchmidtExecutive Director

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FIRST GENERATION

Dr. Ken Blanchard is the cofounder andChief Spiritual Officer of The KenBlanchard Companies®, an interna-tional management training and con-sulting firm that he and his wife, MargieBlanchard, began in 1979 in SanDiego, California. In addition to being arenowned speaker and consultant, Ken

also spends time as a visiting lecturer at his alma mater, CornellUniversity, where he is a trustee emeritus of the Board of Trust-ees.

Few people have influenced the day-to-day management ofpeople and companies more than Ken. A prominent, sought-afterauthor, speaker and business consultant, he is one of the most influential leadership experts inthe world, respected for his years of groundbreaking work in the fields of leadership andmanagement.

Starting with his best-selling book, , co-authored with SpencerJohnson, which has sold more than 13 million copies and remains on best-seller lists, to

and , Ken’s books have combined sales of more than18 million copies in more than 25 languages. He has been inducted into Amazon’s Hall ofFame as one of the top 25 best-selling authors of all time.

Ken has received many awards and honors for his contributions in the fields of management,leadership and speaking. The National Speakers Association awarded him its highest honor,the “Council of Peers Award of Excellence.” He was inducted into the HRD Hall of Fame byTraining Magazine and Lakewood Conferences, and he received the Golden Gavel Award fromToastmasters International.

Ken is a past recipient of the ISA Thought Leadership Award for continued support of work-related learning and performance. The business school at Grand Canyon University bears hisname. In addition, Ken teaches students in the Master of Science in Executive LeadershipProgram at the University of San Diego.

The One Minute Manager®

Raving Fans®, Gung Ho!® Whale Done!

Ken Blanchard

My Favorite Book

I’ve Authored is...

Right now,

My

favorite is

whatever is my

most current

book -- and

I am an

ongoing learner

Great LeadersGrow.

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FIRST GENERATION

Bill is the Co-founder, Chairman andCEO of Development DimensionsInternational, Inc. (DDI), an interna-tional human resources training andconsulting company. Headquartered inPittsburgh, Pennsylvania, DDI has1,200 associates around the world.

During the last 41 years, Bill has forged important innovationsin human resource technologies and systems that have had asignificant impact on organizations worldwide. These HR andmanagement breakthroughs include: the assessment centermethod, behavior-based interviewing, behavioral job analysis, results-based employee andmanagement training and development, empowerment, and Acceleration Pools® as a methodof succession management. Today, he continues to lead or be involved in many of DDI’s R&Dprojects.

A best-selling author of 20 books and hundreds of articles, Bill continues to write books anddeliver speeches on important management advancements and how they are impacting busi-nesses. From 1968’s to 2002’s to2008’s , Bill’s books are always on theleading edge of the critical issues affecting businesses, management and talent development.Bill has been widely recognized for his achievements and contributions to the industry, busi-ness and the community. He was a recipient of the 2002 ISA Thought Leadership Award, andjust this year he was honored with the 2012 H.J. Zoffer Medal for Meritorious Service. Hisother awards include the 2007 Entrepreneur of the Year award from Washington & JeffersonCollege; The Excellence 100 Top 50 Award, given to the top 50 trainers, consultants, authors,and speakers by Executive Excellence magazine; the Tunku Abdul Rahman Lecture (highestcivilian award given by the country of Malaysia), the Distinguished Psychologist ManagementAward from the Society of Psychologists in Management (SPIM), and many others. He wasalso awarded an Honorary Doctorate of Social Sciences from Purdue University.

The Uses of Personnel Research Grow Your Own Leaders®

Leadership Success in China: An Expatriate’s Guide

William C. “Bill” Byham

My Favorite Book

I’ve Authored is...

Zapp! TheLightning of

Empowerment“because it

was such

a big seller!”

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FIRST GENERATION

John Humphrey is the Chairman ofHumphrey Enterprises, LLC and CEO ofHumphrey Companies.

Over the course of his career, he hasco-founded seven organizations and hasover 40 years experience working withsenior executives to achieve their

business objectives. In 1971 he co-founded the Forum Corpora-tion, where he served as Chairman for 29 years and CEO for 25of those years. Forum became a premier learning provider tomajor corporations, serving a global market and engaging overone million people annually in 13 languages. In 2000 Forumwas acquired by Pearson, LLC.

Today John remains a successful entrepreneur and dedicated community leader, as well as anadvisor to senior business leaders. Customer focus, business strategy, leadership and humanresource development have been the foundations of his work.

John was the founding President of ISA and was honored with ISA’s Spirit Award for his life-time contribution to the association. Throughout his career John has made a significant impacton the field of human resource development. He served as the first Chair of the Board ofGovernors of the American Society for Training and Development (ASTD) and in 1992 receivedASTD’s highest honor, the Gordon M. Bliss Award. He also served as Chair of the ASTD Boardof Directors in 1998.

John has a deep interest in education and is active with the Harvard Graduate School ofEducation and has served on the Dean’s Council and Visiting Committee. He is a Trustee ofSkidmore College and Simmons College and previously served as Trustee of MuhlenbergCollege, Wilson College, Brimmer & May, Carroll School and Miss Hall’s. John also served asTrustee of the Boston Ballet for 25 years. Upon retirement from the Board, he was honored asChair Emeritus. He is active in Trinity Church in the City of Boston and served two terms on thevestry and five years as Stewardship Chair.

A lifelong entrepreneur, in 2001 John founded Humphrey Enterprises, a private equity busi-ness, which has a portfolio of companies in automotive, healthcare, alternative energy andsoftware. He serves on the Boards of several companies in which Humphrey Enterprises hasinvested. John also founded, with his brother Jim, Humphrey Companies in 2001, which nowincludes Hadley Products, Corvac Composites, LLC and Foremost, LLC.

John W. Humphrey

My Favorite Book

I’ve Authored is...

None. My

favorite

"Training Author,"

in addition

to my fellow

Legends, is

Stanley Davis

(Future Perfect).

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FIRST GENERATION

A Top Gun fighter pilot, Mat Juechter began his long, influential careerin the learning industry at Xerox where he created Xerox LearningSystems. He later went on to serve as President of several of theindustry's largest companies, including Kepner-Tregoe, Wilson Learn-ing and ARC International.

Today Mat is the President and Chief Executive Officer of IRA, Inc., amanagement consulting company that works primarily in the areas of

strategy, structure and executive development.

Throughout his 40 year career in the industry, Mat’s contributions have extended beyond thejob to his committee and volunteer work as well. He was a past president and board memberof ISA, as well as the Chair for the Council of Governors and member of the Board of Directorsfor ASTD from 1989 to 1997.

Mat has received numerous awards and distinctions over the years, including the ISA “Spirit ofISA” Award and ASTD’s highest honor, the Gordon M. Bliss Award. Boston University namedhim “Man of the Year,” and he is a Junior Achievement Major Contributor.

Mat serves and has served on numerous for-profit and non-profit boards, including the boardsof Learning Tree International, Kepner-Tregoe, Detection Systems Inc., Medical Learning Inc.,ARC International, Alpha Genesis, Junior Achievement–Colorado Chapter, United Way ofMinneapolis and many others. He also served as Chairman of the Board of the American RedCross–Minneapolis and President of the Boston University Club.

W. Mathew Juechter

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FIRST GENERATION

Pat McLagan is the founder of McLaganInternational, Inc., an advisory firmspecializing in organization and per-sonal performance, development andchange.

Pat’s vision and strategies promote andsupport participative governance,

partnerships across the value stream, high levels of personal accountability, optimization ofleader-follower relationships, and creating learning and development cultures. She focuses onhelping leaders and institutions act on today’s leadership, citizenship, productivity and innova-tion challenges. She also works to integrate technology and people in ways that help both theorganization and its people to flourish.

Pat is the author or senior co-author of over a hundred books and articles, including, now in nine languages. In 2011 she published

. Her writings focus on leadership, change,human resources, competencies, self management, learning and human resource developmentsystems, and technology/people issues. A sought-after speaker and contributor, she was found-ing co host of the internet radio program VoiceAmerica.com.

Pat served on the ISA Board as well as the boards of ASTD and the Minneapolis United Way.She is past Chair of the Board of Directors for the Desmond Tutu Peace Foundation.

She has been widely recognized for her contributions to human resource and change manage-ment. Pat is the 15th person and 2nd woman inducted into the Human Resource Development(HRD) Hall of Fame, an elected member of the International Adult and Continuing EducationHall of Fame, one of the 100 distinguished University of Minnesota Human Developmentgraduates of the 20th Century, and has been honored with many leadership awards, includingASTD’s highest honor, the Gordon M. Bliss Award. She is an honorary Professor of HumanResource Management at Johannesburg University in South Africa, has served on many profes-sional association boards, is on the editorial board of several research-to-practice journals andhas been featured as one of Tom Peters “Cool Friends.”

Change is

Everybody’s Business The Management

Inferno: Facing the Shadow Side of Leadership

The Changing World of Work on

‐

‐

Patricia A. McLagan

My Favorite Book

I’ve Authored is...

Change IsEverybody'sBusiness

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FIRST GENERATION

John founded Universal Training Systems Company in 1968 andshepherded its growth into one of the industry’s major providers ofcustom training programs. He is a founder and past president of ISA.

Prior to Universal, John was Vice President of Marketing of Argus, Inc.for five years, and Director of Market Development of Bell & Howellfor ten years.

During those same years, John served as a trustee on the Board of Michael Reese Hospital,National-Louis University, Chicago City Ballet and the public schools in Highland Park, IL.

In 1992 John sold Universal Training and joined Executive Service Corps (ESC), a nationwidenonprofit consulting organization serving social service, healthcare and governmental organiza-tions. John served as a volunteer consultant and project manager, while overseeing develop-ment of training programs in strategic planning, marketing, fundraising and executive coaching.Today John’s ESC clients are Chicago-based mental health and social services agencies.

John is a Life Director of ESC, having headed its New Ventures initiative which assesses anddevelops new consulting services. He has been an active trainer as well, conducting consultingskills workshops in Chicago, Aspen, Ft. Worth and Boston.

John H. Rosenheim

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FIRST GENERATION

In 1970 Don Schrello founded SchrelloAssociates, Inc. (SAI), a successfulmanagement training and consultingfirm specializing in systematic methodsof strategic planning and new prod-uct/market evaluations. He created hisfamous ,and framework for

critically evaluating business opportunities, and used it to advisethe top executives of some of the world’s largest and best-managed corporations, including 3M, Chase, DuPont, Hewlett-Packard, Honeywell, Johns-Manville, McDonald’s, McGraw-Hill,Medtronic, Motorola, Pfizer, Verizon and numerous others. SAImerged with the Forum Corporation in 1980.

Don was also active in the mid-1970s as a founder and early officer of ISA and was laterdesignated an honorary ISA member.

In 1980 Don created Schrello Marketing to help other firms in the knowledge and skills busi-ness market their products and services. He authored three books:

and aswell as countless articles, seminars and presentations. Thirty-two years later he is still enthusi-astic and active in this practice.

Before 1970, as a young Ph.D. “Rocket Scientist,” Don helped North American Aviation putU.S. footprints on the moon and headed their Advanced Space Systems operation, successfullydeveloping the strategic vision that won them the chance to build the recently retired fleet ofspace shuttles.

“Is It Real?” “Can We Win?”

“Is It Worth It?”

The Seminar Market, The

Complete Marketing Handbook for Consultants How to Market Training & Information

Don M. Schrello

My Favorite Book

I’ve Authored is...

ProductEvaluation

and Training“because it

introduced

my ‘Is It Real?,’

‘Can We Win?’

and ‘Is It Worth

It?’ framework

for business

evaluation.”

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Tod White is the co-founder ofBlessingWhite. He began his career inthe learning industry when he went toKepner-Tregoe to complete his doctoraldissertation. After completing his thesis,he remained at the firm to learn aboutall aspects of the training business frommentor Chuck Kepner.

In 1973 Tod and Buck Blessing, a colleague from Kepner-Tregoe,formed BlessingWhite. The two sold the company in 1989, butTod remained on board to develop acourse that teaches managers to be better coaches, before leaving the company.

While at BlessingWhite, Tod authored four books and in 1993 he was awarded honorary ISAmembership.

Immediately after leaving BlessingWhite, Tod says he became the “chief cook and bottlewasher” while his wife went to the University of Pennsylvania to complete her MFA. Thecouple then returned to California, took up sailing and tennis, traveled and became involved ina variety of community organizations.

Today Tod serves as a trustee at South Coast Repertory Theatre and at his alma mater, Occi-dental College.

“Helping Others Succeed,”

Tod White

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My Favorite Book

I’ve Authored is...

ManagingPersonal Growth

“because it

was ground

breaking and

Blessing White’s

bread and butter.”

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Richard Whiteley co-founded the ForumCorporation which grew to a 700-person global training and consultingfirm with a 29-year average annualshareholder return of 36%. He is asuccessful businessman, dynamicpresenter and award-winning authorwho has presented to nearly a million

business people in 300 organizations and 30 countries.

Richard’s book was named oneof the top four business books by FORTUNE magazine and oneof the top 10 of the decade by Human Resource ExecutiveMagazine. The best-selling wasnamed among the top five by Selling Magazine. He is also theauthor of the best-selling ,

and is currently working on a book about selling and another one entitled

Richard has received numerous awards and accolades throughout his career, including the ISAThought Leadership (1997) and Spirit of ISA (2007) Awards. He was named one of the top100 consultants in the world by Executive Excellence Magazine, and one of the top 100 “BestMinds” in the area of leadership. Richard has taught classes at Harvard Business School, theMIT Sloan School of Management, Babson College, University of Southern California, BostonUniversity, Texas Christian University and others.

Today Richard has a small practice based on work with indigenous healers and their powerfulpractices refined over many millennia. refers to Richard as, “A Harvard Busi-ness School educated, best selling author and management consultant who moonlights as anurban shaman.” He recently presented at the HarvardBusiness School.

The Customer Driven Company

Customer Centered Growth

Love the Work You’re With The

Corporate Shaman

Meditating for Type A’s.

Business Week

“Lessons from a Corporate Shaman”

Richard Whiteley

My Favorite Book

I’ve Authored is...

The CustomerDriven Company

“It proved to

me that a kid

who grew up

with learning

disabilities

could prevail and

write a best-seller

that was endorsed

and enjoyed by

‘smart’ people.”

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John H. "Jack" Zenger is the co-founderand CEO of Zenger Folkman, a profes-sional services firm providing consult-ing, leadership development programsand implementation software fororganizational effectiveness initiatives.He is considered a world expert in thefield of leadership development, and is

a highly respected and sought after speaker, consultant andexecutive coach.

Jack's career has combined entrepreneurial, corporate andacademic activities. In 1977 he co-founded Zenger-Miller, whichThe Wall Street Journal named as one of the ten best suppliersof executive development, and served as its President and CEO until 1991. He later becamethe President of Provant, a publicly traded combination of 21 companies in the training indus-try.

From 1966 to 1977 he was Vice President of Human Resources for Syntex Corporation, andfrom 1992 to 1996 was a Group Vice President of the Times Mirror Corporation.

In 2011 Jack was honored with the ASTD Lifetime Achievement Award in Workplace Learningand Performance. Because of his contributions to the field of leadership development andtraining, Jack is a recipient of the ISA Thought Leadership Award and was inducted into theHuman Resources Development Hall of Fame. He was also honored as a distinguished citizenby the Stanford Area Council of Boy Scouts of America.

Jack’s academic experience includes serving on the faculty at USC and later teaching at theStanford Graduate School of Business. He also served as the Chairman of the Board of Trusteesof Utah Valley University and currently is a Regent for the higher education system in the Stateof Utah. He and his wife Holly both received honorary doctoral degrees from Utah ValleyUniversity.

Jack has authored or co-authored 50 articles on leadership, productivity, learning, training andmeasurement, including , which was voted by SHRM as the BestBusiness Book in the year 2000, the best-selling

, and the best-selling

Results-Based Leadership

The Extraordinary Leader: Turning Good

Managers into Great Leaders Self-Directed Work Teams: The New Ameri-

can Challenge.

John H. “Jack” Zenger

My Favorite Book

I’ve Authored is...

The ExtraordinaryLeader

“It has sold the

most copies!

Seriously,

it was a new

slant on the

study of

leadership.”

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ISA 2012 LEGENDS FIRST GENERATION

KenBlanchard

William C.“Bill” Byham

John W.Humphrey

Patricia A.McLagan

W. MathewJuechter

John H.Rosenheim

Don M.Schrello

John H.“Jack” Zenger

RichardWhiteley

TodWhite

ISA 2012 LEGENDST H E F I R S T G E N E R A T I O N

Pamela J. Schmidt

540-890-3197 / Fax 540-890-3194

3735 Franklin Road SW, #281

Roanoke, VA 24014

pschmidt@isaconnection.org

Lois Donovan

703-730-2838 / Fax 703-730-2857

12427 Hedges Run Drive, #120

Lake Ridge, VA 22192

ldonovan@isaconnection.org

info@isaconnection.org • www.isaconnection.org

March 2012